TripAdvisor Reviews - Value Place Richmond West Feed

Unexpectedly clean, safe, quite, and friendly staff. Sonia from the help desk is so professional and helpful.

Kkheiral — Wed, 15 May 2013 00:34:55 GMT

TripAdvisor traveler rating: 5 of 5 stars

Expected a normal place given the price. Got the best deal in town and way better safety, cleanliness, friendly staff,... etc. I moved in after using a high end extended stay that was so crowded and...

Owner response

A TripAdvisor Member — Thu, 16 May 2013 20:33:21 GMT

TripAdvisor traveler rating: 0 of 5 stars

I am very happy that you have been enjoying your stay with us! We always try to provide the best service at the best price possible. I hop that you will think of Value Place if you ever find...

New Manager - Great place, location, and value

butterfly092970 — Mon, 06 May 2013 14:41:59 GMT

TripAdvisor traveler rating: 4 of 5 stars

They have a new manager at this location now Sonya, she's very good at her job waaaay better than the previous one. The building is pretty new and updated. Minimal furnishings, but overall very nice....

Owner response

A TripAdvisor Member — Fri, 10 May 2013 16:24:02 GMT

TripAdvisor traveler rating: 0 of 5 stars

We are very pleased that you've enjoyed your stay with us. We are also glad that you enjoyed the new furnishings we have at this property. We hope that you will consider staying with us any other...

Find somewhere else.

hjremedy — Sat, 04 May 2013 01:37:09 GMT

TripAdvisor traveler rating: 2 of 5 stars

This place looks and feels cold. It is clean and that is important but everything is stripped to the bear minimum... I received the bate and switch on the rate. Advertised even today to $229/week. ...

Owner response

A TripAdvisor Member — Thu, 16 May 2013 21:37:20 GMT

TripAdvisor traveler rating: 0 of 5 stars

We appreciate your feedback and take all customer feedback very seriously. The rate advertised on the outside of the building does not include any state and county taxes that we are required to...

GOOD FRONT DESK STAFF

Barbara A, Houston, Texas — Wed, 20 Mar 2013 08:46:11 GMT

TripAdvisor traveler rating: 5 of 5 stars

The manager, Rita, was extremely helpful. Because the requirements to stay are a little different from other hotels, she was thorough in explaining the $100 deposit and when it will be returned back...

DON"T EVEN THINK ABOUT STAYING HERE

p x, richmond,va — Mon, 04 Feb 2013 18:51:42 GMT

TripAdvisor traveler rating: 1 of 5 stars

Unless you want a prison like atmosphere and like to be abused by management. The manager, Rita Small is the most unhelpful and arrogant individual that I have ever met. She treats every body like...

Owner response

A TripAdvisor Member — Wed, 27 Feb 2013 16:02:43 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your comments. Value Place is not your typical extended stay hotel. We're different and want guests to be prepared. The deposit is fully refundable upon check out, pending no damage to...

Place to stay if you want to be on an episode of "COPS"

michelle02424 — Thu, 27 Sep 2012 19:22:18 GMT

TripAdvisor traveler rating: 1 of 5 stars

I must say the hotel is very clean, but that's all it's got going for them. The staff if very rude and unhelpful. No one is ever in the office but you can beat you can find them outside smoking at all...

Owner response

A TripAdvisor Member — Wed, 03 Oct 2012 22:04:54 GMT

TripAdvisor traveler rating: 0 of 5 stars

We take customer complaints very seriously. Guest satisfaction, safety, and cleanliness of our property are of upmost importance to us. When a guest raises accurate, truthful concerns, they are...

My Worst Experience Ever.

Leon H, Richmond, Virginia — Wed, 22 Aug 2012 01:08:09 GMT

TripAdvisor traveler rating: 1 of 5 stars

Hotel is new, rooms are still clean, and this is the only good thing about the place. Manager Paddrick Godfrey is a thief and a liar. Please always ask for a weekly statement and check all the...

Wonderful Place

Jack H, Richmond, Kentucky — Wed, 18 Jul 2012 18:11:07 GMT

TripAdvisor traveler rating: 5 of 5 stars

This place is outstanding!!! Clean, comfortable and well priced. It doesn't get any better than this hotel The staff is very friendly, courteous and professional. I definitely would recommend this...

Owner response

A TripAdvisor Member — Mon, 23 Jul 2012 17:34:50 GMT

TripAdvisor traveler rating: 0 of 5 stars

We are excitied to hear that your experience with Value Place was an "outstanding" one. No matter what brings you to Value Place, you can count on a respectful, helpful and friendly team dedicated to...