TripAdvisor Reviews - SUNRISE Grand Select Crystal Bay Resort Feed

Great hotel with a few negative details

Exhalator, Topolcany — Mon, 17 Jun 2013 15:41:04 GMT

TripAdvisor traveler rating: 5 of 5 stars

I just got back from Crystal bay and must say almost everything was perfect, similar to most of the reviews here. Staff is soooo friendly, hotel and all facilities very very very clean. Beach is very...

Another wonderful holiday

hewitgable, Nottingham, United Kingdom — Sat, 15 Jun 2013 13:40:11 GMT

TripAdvisor traveler rating: 5 of 5 stars

Only just got around to writing this review. We stayed 23 April to 1st May 2013, had a lovely time. Although the hotel has changed its name since our last visit, it's still just as good. The room...

Owner response

A TripAdvisor Member — Tue, 18 Jun 2013 14:23:54 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, We would like to thank you for your positive review - we do appreciate your high appraisal of our hotel and the staff. It is great to know that you are happy with your holidays and it...

Great Hotel and great service

Steve_Kirby, Mirfield, United Kingdom — Thu, 13 Jun 2013 14:28:37 GMT

TripAdvisor traveler rating: 5 of 5 stars

Just come back from a week in the SUNRISE Grand Select Crystal Bay Resort in Hurghada. Tues 4th to 11th. The Hotel and its surroundings and fixings are so beautiful and quality, from the moment we...

Owner response

A TripAdvisor Member — Fri, 14 Jun 2013 11:37:45 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Thank you for sharing your holiday experience! It is good to see that you have enjoyed your holiday and had such great time with us. We are looking forward to welcome you and your...

wonderful holiday

maggieanne91, Brighton, United Kingdom — Wed, 12 Jun 2013 14:33:11 GMT

TripAdvisor traveler rating: 5 of 5 stars

we have just arrived back from this wonderful holiday, our first time all inclusive and it was amazing, the staff gave 200% to us and treated us with nothing but kindness and couldn't do enough to...

Owner response

A TripAdvisor Member — Fri, 14 Jun 2013 11:38:30 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, We are very pleased to know that you had a wonderful second time in our hotel, we appreciate such a high appraisal of our staff. We would be very happy to welcome you again in...

Lovely Hotel but could do better!!!!!

Dougholidays, England — Wed, 12 Jun 2013 12:52:55 GMT

TripAdvisor traveler rating: 4 of 5 stars

Lovely hotel very modern, room was lovely weather fantastic! Food-Worst food ive had on a all inclusive it was awful!!!! at least Mc Donalds is up the road :-) Pools-Lovely pools but come on guys...

chill out holiday of the decade

Tony A, oxfordshire — Fri, 07 Jun 2013 16:02:42 GMT

TripAdvisor traveler rating: 5 of 5 stars

this was our second visit to this wonderful hotel. my wife and i visited crystal bay last year (2012) for 1 week and had the best time ever, that we promised each other we would come back again ,...

Owner response

A TripAdvisor Member — Fri, 14 Jun 2013 11:39:58 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Mr. Tony, Thank you very much for your feedback, we do appreciate your high appraisal of our hotel and the staff. We are glad to know that you enjoyed your stay in our hotel and hope that...

Fab hotel

12vic — Thu, 06 Jun 2013 16:24:32 GMT

TripAdvisor traveler rating: 4 of 5 stars

Thank you to Alal ( at the suite section ) for making our holiday this is the best hotel I have stayed in here in egypt we had a really bad holiday in sharm at the Baron resort last year that nearly...

Owner response

A TripAdvisor Member — Fri, 14 Jun 2013 11:38:59 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, We would like to thank you for sharing your positive comments about our hotel. We are happy to know that you had wonderful holidays and we hope to welcome you again in SUNRISE Grand...

Beware of Staff !!! Don't lose sight of your belongings!

kiks2000 — Wed, 05 Jun 2013 10:29:24 GMT

TripAdvisor traveler rating: 3 of 5 stars

My wife's phone was left in the lobby and her phone wasn't found again. We checked on the hotel cctv and there was no one around except for the lobby bar staff around. Hotel insist that the staff go...

Owner response

A TripAdvisor Member — Fri, 07 Jun 2013 14:19:16 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, We want to thank you for your feedback about your vacation experience. We are sad to read that you didn’t enjoy your holiday with us. Our staff is not going out from the hotel from...

Awesome stay

Janita P, Helsinki, Finland — Tue, 04 Jun 2013 17:19:20 GMT

TripAdvisor traveler rating: 5 of 5 stars

Had my first stay at Crystal Bay. Arrived home 3d June and was very sad to leave. Felt like home and the whole staff did their best to make my holiday even better and better. Animation team is...

Owner response

A TripAdvisor Member — Fri, 07 Jun 2013 14:18:30 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Mrs. Janita, Thank you for sharing your unforgettable holiday experience! We are pleased to know that you have enjoyed your holiday and had such a great time with us. We are looking forward to...

WE LOVE IT!!!

karen s, Plymouth, United Kingdom — Tue, 04 Jun 2013 14:31:48 GMT

TripAdvisor traveler rating: 5 of 5 stars

This is our 2nd time back that my husband, my daughter (16) and myself have come to this hotel and it was just as good as the first time.We have to say Yulia & Ahmed (main reception manager) made this...

Owner response

A TripAdvisor Member — Fri, 07 Jun 2013 14:17:55 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Mrs. Karen, We would like to thank you for your feedback about our resort. We are very happy that you and your family had a fantastic time in our resort. It will be a real pleasure to...