TripAdvisor Reviews - Eastern & Oriental Hotel Feed

Had a lovely time

LAA003, London, UK — Mon, 20 May 2013 13:41:47 GMT

TripAdvisor traveler rating: 4 of 5 stars

We really enjoyed our stay here, the service is impeccable and the rooms very nice - very spacious, luxury linen, nice decor. And it is a treat to have an area in your room in which to relax rather...

fabulous location

sandie b, cairns — Sat, 18 May 2013 09:26:20 GMT

TripAdvisor traveler rating: 3 of 5 stars

The location right on the waterfront was fabulous - great to come back to after walking through Georgetown most days - very handy to the colonial district, little India and China town - a short taxi...

The Great E&O

Cave_latte, Marina Bay, Singapore — Fri, 17 May 2013 04:21:55 GMT

TripAdvisor traveler rating: 5 of 5 stars

We stayed here for 2 nights for to attend a garden wedding. The service is very good, all the wedding guest were well taken care of. The suite we stayed in was very large, with a walk-in wardrobe next...

Owner response

A TripAdvisor Member — Sat, 18 May 2013 01:50:06 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay with us for 2 nights. I am glad to know that our staff took good care of you and all the wedding guests. We...

Beautiful place and ideal location

Mary B, Bradford, United Kingdom — Thu, 16 May 2013 15:35:44 GMT

TripAdvisor traveler rating: 4 of 5 stars

Lovely swimming pool on 6th floor of new annex and nice exec lounge for breakfast and early evening drinks. Some staff are very good, others less so. Farquars Bar is very pleasant and Sarkies Corner...

Owner response

A TripAdvisor Member — Fri, 17 May 2013 04:44:03 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay with us. It is our absolute pleasure to know that you enjoyed so many elements of the hotel...

Untrained staff ruined the experience

Brian D, Sydney, Australia — Wed, 15 May 2013 16:31:12 GMT

TripAdvisor traveler rating: 2 of 5 stars

First the positives. It's a majestic building in a great location right on the water in Georgetown. We stayed in the new wing which is well built and the rooms quiet at night. Unfortunately the...

Owner response

A TripAdvisor Member — Sat, 18 May 2013 04:01:07 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Valued Guest, Thank you very much for sharing your experiences in this review and the similar review posted by Dufusdawson Sydney, Australia dated 8th May 2013 in which we have responded...

an impressively beautiful hotel with a sad and indifferent service

banjapat, Bangkok, Thailand — Tue, 14 May 2013 07:48:13 GMT

TripAdvisor traveler rating: 3 of 5 stars

it's a been my dream to stay at this hotel since a child. so staying there was like an accomplishment. i like the architecture of the hotel. the strongly rectangular, colonial decor. the lobby was...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 02:26:33 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Valued Guest, Thank you for your recent review on Trip Advisor. Whilst I was happy to know that you found our hotel impressively beautiful with its colonial décor, it is deeply...

We liked the New Wing

chezong, Melbourne, Australia — Mon, 13 May 2013 06:36:40 GMT

TripAdvisor traveler rating: 4 of 5 stars

Recently opened Victory Annexe wing has great sea views. Lovely colonial style design that is very comfortable with modern facilities like a Lavazza coffee machine in the room. Only problem was...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 04:55:51 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Valued Guest, I was delighted that you enjoyed your stay and found our new Victory Annexe wing to your liking and also pleased to learn that you were able to enjoy the location of the...

Beatifull colonial style hotel

Olly070, Rions, France — Sun, 12 May 2013 13:13:41 GMT

TripAdvisor traveler rating: 4 of 5 stars

It was a lovely experience to stay in such a beatifull hotel. Only, we had to walk a long way for breakfast, in the new part of the hotel. For eldery people, it can be a problem. What a beautifully...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 04:59:35 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Valued Guest, It is our absolute pleasure to hear that you had such a lovely experience at the E&O Hotel. I was also delighted to know how impressed you were with the hotel particularly...

A piece of heritage... A hint of heaven... But discrimination in service needs improvement...

Mok J, Singapore, Singapore — Sun, 12 May 2013 10:03:30 GMT

TripAdvisor traveler rating: 4 of 5 stars

Overall, my wife & I enjoyed our 2 nights stayed at the new Victoria annex. The furnishing and room were new but I suspect maintenance are not their forte. Once, room service didn't wash our drinking...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 02:21:56 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Valued Guest, Allow us to thank you for taking the time to review our property. It is greatly appreciated. I am delighted to know that you and your wife had an enjoyable 2 nights stay...

E&O, Very Niche & Nice.

Roger S — Sun, 12 May 2013 02:16:01 GMT

TripAdvisor traveler rating: 4 of 5 stars

A wonderful Heritage Hotel, in a UNESCO Heritage City, I came to George Town, Penang, with high expectations, the E&O were at the top of my list, I was not disappointed, my George Town suite in the...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 09:36:21 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Valued Guest, I was delighted to read that your accommodation met with your expectations and that you liked the new Victory Annexe especially the Sarkies Restaurant and the swimming pool...