TripAdvisor Reviews - Kyoto Brighton Hotel Feed

Five star

Conie N, Nice, France — Wed, 12 Jun 2013 07:51:42 GMT

TripAdvisor traveler rating: 5 of 5 stars

We spent two nights at this place and overall had a very nice experience. We were very pleased with the hotel, the room and service. Five stars for the hotel, their staff and service. I wish all...

Off the main drag, still convenient and excellent quality

motraveling, London, United Kingdom — Sat, 08 Jun 2013 23:14:08 GMT

TripAdvisor traveler rating: 5 of 5 stars

This hotel was recommended by my mother who frequents Kyoto often. As they say, mother knows best, I loved this hotel! Slightly off the main drag of Central Gion, it is a luxury hotel located...

Great, small and Beautiful

Joanne O, South Glastonbury, Connecticut — Sat, 08 Jun 2013 02:16:10 GMT

TripAdvisor traveler rating: 5 of 5 stars

This is a gem of a hotel. The nicest we stayed at in Japan. It was quiet, with very helpful and pleasant staff. The lobby atrium was a nice place for a little afternoon tea break. The rooms were...

Lovely, cosy stay

wiriask, London, United Kingdom — Sat, 01 Jun 2013 21:32:22 GMT

TripAdvisor traveler rating: 5 of 5 stars

Stayed here for 4 nights, arriving from Kanazawa by JR train. We took the metro to Karasuma-Oike where had to catch the hotel shuttle bus. As it is common in Japan, one has to know which exit out of...

Great hotel, a little off the beaten path

Rocco O — Sat, 25 May 2013 20:18:56 GMT

TripAdvisor traveler rating: 4 of 5 stars

The hotel was a great value - large rooms by Japanese standards and quite comfortable. The hotel staff was friendly and helpful, especially the concierge team who were very knowledgeable about...

Owner response

A TripAdvisor Member — Wed, 29 May 2013 01:04:37 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Rocco O , Thank you for your comments concerning your stay at our hotel. We are thankful that you appreciated our staff and the service you received from them. Hopefully, you were able to...

The best concierge service ever

P_Kipan, Beverly Hills, California — Fri, 24 May 2013 07:57:52 GMT

TripAdvisor traveler rating: 5 of 5 stars

The hotel is nice. The concierge service was amazing. High praises for their help in planning the trip and providing recommendation. All staff was extremely attentive and courteous. Location was a bit...

Owner response

A TripAdvisor Member — Wed, 05 Jun 2013 00:49:14 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear P_Kipan Thank you very much for choosing Kyoto Brighton Hotel during your stay in Kyoto. We all hope you had a pleasant stay with us, in the city of Japanese traditions. Kyoto has lots of...

Comfortable Hotel off the beaten track

Ellen L, Sydney, New South Wales, Australia — Sun, 05 May 2013 10:26:08 GMT

TripAdvisor traveler rating: 4 of 5 stars

This was our last stop in Japan, we stayed here for one night. The rooms were very spacious and comfortable, and the staff are very friendly. No concerns about noise, but I share the observations...

Owner response

A TripAdvisor Member — Wed, 29 May 2013 00:48:26 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Ellen L We are glad to hear that you and your family enjoyed the stay with us. Great to hear that you liked our large guest room, and staff service and very pleased to hear that you enjoyed...

Location is big question mark?

lm1900, india — Tue, 30 Apr 2013 04:50:29 GMT

TripAdvisor traveler rating: 3 of 5 stars

We chose this hotel due to the positive reviews on tripadvisor. The hotel itself is decent, nothing fantastic but comfortable enough. We had a room with 2 twins/doubles for 2 adults and 2 kids....

Owner response

A TripAdvisor Member — Wed, 29 May 2013 00:55:23 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Im 1900 We are sorry to hear about the inconvenience you and your family have felt and that shuttle bus service did not meet your needs. Guest reviews such as yours and others help us...

Fantastic stay.

Rob G, Scottsdale, Arizona — Wed, 24 Apr 2013 13:38:52 GMT

TripAdvisor traveler rating: 5 of 5 stars

Yep it's off the beaten path but there's a free shuttle that runs to and from a main subway every 20 minutes ON THE DOT. Subways and buses are easy to use, and we only took taxis at night if we were...

Owner response

A TripAdvisor Member — Tue, 30 Apr 2013 09:09:31 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dera Rob G Thank you for your comments concerning your stay at our hotel. I am so happy to hear that our location, staff service, room facilities could meet your high expectation. We will...

Not what I expected

EstherD, New Jersey — Tue, 23 Apr 2013 01:16:32 GMT

TripAdvisor traveler rating: 2 of 5 stars

We are professional travelers, traveling about 4 months a year. We normally don't complain, but this time is exceptional. The room was a nice size and the staff is over friendly, but the carpets on...

Owner response

A TripAdvisor Member — Tue, 30 Apr 2013 09:02:40 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear EstherD Thank you very much for your valuable comments regarding your recent stay at the Kyoto Brighton Hotel. We were disappointed to hear you did not enjoy all aspects of your stay. We...