TripAdvisor Reviews - Sheraton Hong Kong Hotel & Towers Feed

Excellent outstanding staff on club floor, shame about the room and lounge.

theintrepidfox, South East England — Sat, 18 May 2013 05:12:35 GMT

TripAdvisor traveler rating: 3 of 5 stars

This hotel is difficult to rate. Staff is EXCELLENT. TRULY EXCELLENT. It's not easy training hotel staff but whomever trains them is a genius! We booked a club floor room for a romantic getaway (we...

Great view and great location!

Merrick F, Hallandale Beach, Florida — Wed, 15 May 2013 11:21:08 GMT

TripAdvisor traveler rating: 5 of 5 stars

This hotel has been revamped and is top quality. Ask for a harbour facing room, the views are great! The location is close to the ferry and it is the best way to reach Hong Kong from Kowloon. If you...

Outstanding Hotel for a Small Meeting!

Maja B, Portland, Oregon, United States — Tue, 14 May 2013 19:28:32 GMT

TripAdvisor traveler rating: 5 of 5 stars

Last week (May 8-10, 2013) I was in charge of a small meeting (<45 people) with participants who live around the globe. I had stayed at Sheraton Hong Kong and Towers a few times with a friend on a...

Harbor Hotel

Eva L, Jakarta, Indonesia — Wed, 08 May 2013 05:07:22 GMT

TripAdvisor traveler rating: 4 of 5 stars

Stayed for 2 nites in this hotel, quite nice experienced. Location wise is very good, facing the harbor and arround the shopping area. The MTR station about 5 min walking distance, got out in Tsim Sha...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 02:43:18 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Eva L, Thank you for staying with us and we are glad you find our hotel location convenient for you in exploring the city. We look forward to welcoming your return very soon. With warmest...

Great Hotel in the midst of Kowloon

khaden, Florence, Alabama — Wed, 08 May 2013 01:06:45 GMT

TripAdvisor traveler rating: 5 of 5 stars

Stayed at this hotel 2 separate times during recent trip to china and was very happy with this choice. We stayed in room 1571 which offered a great view of the harbor. Room was small but extremely...

Owner response

A TripAdvisor Member — Thu, 09 May 2013 11:19:15 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear khaden, Thank you for staying with us and it's great to learn that the satisfying experience is going to bring you back to our hotel on your next visit to Hong Kong. The team and I look...

Excellent hotel & service

Robert D, London, United Kingdom — Tue, 07 May 2013 12:15:37 GMT

TripAdvisor traveler rating: 5 of 5 stars

Super hotel worth paying to stay on the club floor with free breakfast and evening free bar and snacks. The cafe restaurant of the lobby has a very good buffet and a full menu. Very good for gluten...

Owner response

A TripAdvisor Member — Thu, 09 May 2013 10:04:17 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Robert D, Thank you for your warm compliments and we are delighted to know that you had a wonderful Sheraton Towers experience. On your next visit, please feel free to let us know your dietary...

Tiny Rooms

Mie22, Manila, Philippines — Sat, 04 May 2013 07:16:46 GMT

TripAdvisor traveler rating: 3 of 5 stars

We stayed for two nights at the Sheraton. We got the Tower room so that we can avail of the lounge. We took the airport express to get to Kowloon and then there is a free shuttle service to the...

Owner response

A TripAdvisor Member — Tue, 07 May 2013 06:40:43 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Mie22, Thank you for taking time to share your stay with us and we are delighted to learn you've enjoyed the Sheraton Towers experience. On your next visit, please feel free to check out our...

Get a towers room!

Fusebuddy, Chicago — Thu, 02 May 2013 16:10:30 GMT

TripAdvisor traveler rating: 5 of 5 stars

I've stayed here several times, but never in a Tower room. This time, the tower rooms were discounted, so I took advantage to book one with a harbor view. The extra cost was within reason I felt. ...

Owner response

A TripAdvisor Member — Tue, 07 May 2013 06:29:12 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Fusebuddy, Thank you for your continuous support and the 5-star rating. It is to my pleasure to learn that you are fond of the exclusive privileges that we have dedicated to our Towers'...

Friendly helpful staff, but poor breakfast service.

Ian H — Wed, 01 May 2013 01:36:13 GMT

TripAdvisor traveler rating: 3 of 5 stars

Good hotel in a central location. Stayed in the Towers in a smart room. Staff always friendly and helpful unfortunately my stay has been marred by poor service at breakfast. Ordered a hot breakfast...

Owner response

A TripAdvisor Member — Fri, 03 May 2013 10:41:37 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Ian H, Thank you for taking the time to review and we are pleased to know overall you did enjoy the stay with us. Please accept our sincere apology for the disappointment encountered during...

Updated review to confirm its still one of the best

Covedweller, Sandhurst,UK — Tue, 30 Apr 2013 06:09:37 GMT

TripAdvisor traveler rating: 5 of 5 stars

Its not often I add a second review of a hotel but the Sheraton HKG has still got to be one of the best hotels around I generally stay in the Towers and the added cost is outweighed by the lounge...

Owner response

A TripAdvisor Member — Fri, 03 May 2013 10:40:12 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Covedweller, Thank you for your continuous support and we are particularly happy to learn that you very much enjoyed the exclusive privileges for Towers' guests. As your most preferred hotel...