TripAdvisor Reviews - Sofitel Mauritius L'Imperial Resort & Spa Feed

poor choice

cfpw, Robertsbridge, United Kingdom — Sun, 19 May 2013 18:06:07 GMT

TripAdvisor traveler rating: 2 of 5 stars

Arriving at the airport and not being met by the car that had been arranged is never the best way to start a trip, however, mistakes are made, though, it is not that often that the user is blamed so...

Owner response

A TripAdvisor Member — Tue, 21 May 2013 10:36:09 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Madam, Dear Sir, We thank you for taking the time to write your review of our Hotel on Trip Advisor. We are very sorry that the services provided by our Staff was not up to your expectations...

Poor choice for business travel

jkofman, London, United Kingdom — Fri, 10 May 2013 03:19:18 GMT

TripAdvisor traveler rating: 2 of 5 stars

While nice for relaxing this hotel is not set up for accommodating the business traveler. Pros: nice breakfast buffet, nice grounds, helpful staff, rooms are modern and bed super comfortable. Cons:...

Owner response

A TripAdvisor Member — Mon, 13 May 2013 07:16:55 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Sir or Madam, Thank you for taking the time to write your feedback on our property on Trip Advisor. We are sorry that your stay for business did not quite meet your expectations and would...

Great Resort

Marc K, Montvale, NJ — Wed, 08 May 2013 00:03:18 GMT

TripAdvisor traveler rating: 4 of 5 stars

I had two days of meetings in Ebene but decided to stay down the coast in Flic N Flac. Considering this was a resort, it was still fine for the business traveler. I only had time for the breakfast...

Owner response

A TripAdvisor Member — Mon, 13 May 2013 07:07:36 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Sir, Thank you for sharing your views on our property on Trip Advisor. We are pleased to learn that your stay at our Resort was up to your expectations and that you found our overall...

This should be your absolute Beach/Honeymoon destination!

KanchM, Dubai, Dubai, United Arab Emirates — Mon, 29 Apr 2013 08:21:18 GMT

TripAdvisor traveler rating: 5 of 5 stars

This place will engrave itself on your mind for the rest of your life!!! We were greeted by our relationship manager and a deliciously refreshing welcome drink. She explained to us all about the...

Owner response

A TripAdvisor Member — Mon, 06 May 2013 10:03:17 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Madam, Dear Sir, Thank you very much indeed for your positive comments on our property on Trip Advisor. We are delighted to learn that your honeymoon was absolute bliss at the Sofitle...

Amazing room and private beach!

Apoorva G, Mumbai (Bombay), India — Tue, 23 Apr 2013 19:00:51 GMT

TripAdvisor traveler rating: 4 of 5 stars

The property was expansive and very welcoming! The rooms were amazing and spacious with a balcone and great views. The only downside is that some of them are a far walk from the lobby, so request a...

Owner response

A TripAdvisor Member — Fri, 26 Apr 2013 09:34:01 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Madam, Dear Sir, Thank you very much indeed for the nice comments you posted on Trip Advisor on the Sofitel Mauritius L'Imperial Resort & Spa. We are pleased to learn that your stay was...

Nice Resort, Terrible Service (cannot believe it is 5* luxury property)

50MSK, Abu Dhabi, United Arab Emirates — Thu, 18 Apr 2013 20:52:50 GMT

TripAdvisor traveler rating: 2 of 5 stars

Arrival was quite smooth and efficient done by Stephanie, we stayed there for a week. The resort itself is nice however it needs some renovation which will take place soon. Wifi in the room had very...

Owner response

A TripAdvisor Member — Mon, 22 Apr 2013 07:45:07 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Madam, Dear Sir, We thank you for your comments on our property on Trip Advisor and have noted all your remarks. We are sorry that the stay and service did not quite meet your expectations...

Stunning beach resort!

Karanh7, New Delhi, India — Fri, 12 Apr 2013 10:34:54 GMT

TripAdvisor traveler rating: 5 of 5 stars

I travelled to Mauritius with my family in September 2011 and had the privilege of staying in this beautiful property for seven days. The location is a little off-track on the far western side of...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 11:15:28 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Madam, Dear Sir, Thank you very much indeed for taking the time to share your review of our property. We are delighted to learn that your experience at the Sofitel Mauritius L'Imperial was...

Great place to go - would recommend it for family with young children

Paulina007, Cape Town — Tue, 09 Apr 2013 12:28:44 GMT

TripAdvisor traveler rating: 4 of 5 stars

We went for a romantic holiday in March. Pro: Very attractive hotel and well maintained Rooms are great, spacious, fantastic bed Food is brilliant Con: Drinks are expensive and have to pay...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 10:55:41 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Madam, Thank you very much indeed for having shared your positive comments on our Hotel. We are pleased to learn that your stay was enjoyable and that you appreciated the comfort of our...

Excellent hotel

lefrancLuxembourg, Luxembourg — Sat, 06 Apr 2013 12:17:53 GMT

TripAdvisor traveler rating: 5 of 5 stars

We have spent our honey moon in this hotel. We had a great stay. Staff was very nice. Room clean with a beautiful view. Only small drawbacks would be the evening buffet that become repetitive during a...

Owner response

A TripAdvisor Member — Mon, 08 Apr 2013 10:13:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

Chère Madame, Cher Monsieur, Nous vous remercions d'avoir partagé votre avis très positif sur Trip Advisor. Nous sommes ravis que votre séjour ait été excellent et que vous avez gardé un excellent...

Paradise Found

Sunnysenora, Mojacar, Spain — Tue, 02 Apr 2013 06:04:08 GMT

TripAdvisor traveler rating: 5 of 5 stars

What a lovely place to spend a week. Our room was perfect, very comfy and the view was wondedful. The staff were excellent and very proffesional and friendly. The food was excellent, although we had...

Owner response

A TripAdvisor Member — Thu, 04 Apr 2013 09:58:00 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Sunnysenora, Thank you very much indeed for having shared your opinion of our Hotel on TripAdvisor. We are indeed delighted to learn that you have "found paradise" at the Sofitel Mauritius...