TripAdvisor Reviews - Grand President Executive Serviced Apartments Feed

Pleasant English Speaking Staff

Ravi09, Kuala Lumpur, Malaysia — Thu, 26 Jun 2008 16:52:18 GMT

TripAdvisor traveler rating: 5 of 5 stars

Very helpful staff who are ever willing to answer your queries. Just tell them where you want to get to. They even call for taxis using meter only, you dont have to worry about taxi drivers...

My choice for an extended dtay in Bangkok

mag318, mag318 — Thu, 26 Jun 2008 07:27:49 GMT

TripAdvisor traveler rating: 5 of 5 stars

I have traveled to Bangkok 15 times in the past 5 years and of all the places I booked a room the Grand President is by far my favorite place to stay. I love everything about this place from the nice...

Love the hotel but the front office staff are really rude and unfriendly

hulkh0gan, Bangalore — Wed, 25 Jun 2008 09:25:46 GMT

TripAdvisor traveler rating: 2 of 5 stars

Love the hotel and the location have stayed there 3 -4 times on my earlier trips all the other staff are cordial and courtious but the front office staff and the lobby manager are very rude and un...

Owner response

A TripAdvisor Member, Bangkok — Thu, 03 Jul 2008 02:02:08 GMT

TripAdvisor traveler rating: 0 of 5 stars

Good morning sir, Sorry to hear of your bad experience in dealing with my Front Office team. After receiving your comments, I have called the team for a meeting and asked for an investigation on...

Good location but old building

biz_traveller77, Malaysia — Thu, 12 Jun 2008 15:22:15 GMT

TripAdvisor traveler rating: 3 of 5 stars

I was on business trip to Bangkok for 2 days. Booked the room via Grand President's website for THB2,290/night. Comes with complimentary internet access, breakfast, daily newspaper, discounts voucher...

Owner response

A TripAdvisor Member, Bangkok — Thu, 19 Jun 2008 07:37:10 GMT

TripAdvisor traveler rating: 0 of 5 stars

Salam Sejahtera, Thank you for your positive comments in Trip Advisor. We are in the process of upgrading our rooms. Once it is completed,it will be fresh and you will find a new look in the...

Won't stay there gain

elnooch, Seoul — Wed, 21 May 2008 08:54:19 GMT

TripAdvisor traveler rating: 2 of 5 stars

I extended my staff at the hotel for a total of 8 days. I have to say that the staff were great from the bellhop, doorman to the cleaning crew but that where it stops. This was my second time staying...

Owner response

A TripAdvisor Member, Bangkok — Fri, 13 Jun 2008 09:35:56 GMT

TripAdvisor traveler rating: 0 of 5 stars

Good afternoon sir, I am very sorry to hear of your unpleasant experience at Grand President. I was away on a Sales Trip and sorry for the late reply. Somes of the issues you raise: 1. Rates-...

Reasonable place to stay

ramuk, Malaysia — Mon, 19 May 2008 05:20:09 GMT

TripAdvisor traveler rating: 3 of 5 stars

I extended my stay in Bangkok after attending a 3 days seminar there. I was looking for somewhere which has easy access to public transport, and was close to all the shopping areas, which does not...

Owner response

A TripAdvisor Member, Bangkok — Thu, 29 May 2008 10:37:50 GMT

TripAdvisor traveler rating: 0 of 5 stars

Good evening sir, Thank you for your comments. I would like to say sorry for the confusion on the bedding issue with my team. I have also look into the issue of us not responding to your...

Over priced poor quality rooms

jmocha, Houston — Mon, 19 May 2008 00:34:15 GMT

TripAdvisor traveler rating: 3 of 5 stars

I am a seasoned traveler who travels frequently and I usually stay at the at the Novotel or Marriott Executive suites. I decided to check out the Grand president due to the reviews on this site. My...

Owner response

A TripAdvisor Member, Bangkok — Thu, 29 May 2008 10:32:23 GMT

TripAdvisor traveler rating: 0 of 5 stars

Good evening sir, Sorry to hear of your experience at Grand President. I have taken up the issue with my team. I also would like to apologize on behalf of my team who did not handle you...

our favorite hotel in bangkok

wemWailuku_Maui, wailuku, maui — Mon, 05 May 2008 00:53:37 GMT

TripAdvisor traveler rating: 5 of 5 stars

our family stayed for 5 days and 10 days at GP this march. overall 5 star family style (not 5 star oriental) hotel with good rooms, new appliances (the combo washing machine/dryer was different!). ...

Owner response

A TripAdvisor Member, Bangkok — Sat, 10 May 2008 02:25:14 GMT

TripAdvisor traveler rating: 0 of 5 stars

Good morning sir, Thank you for your positive review. The team at Grand President is happy to hear that you enjoyed your stay with us. See you soon !!!!!!!! Have a nice day. Affendy B...

Wonderful Place

TranspaciFlyer, Boston — Fri, 02 May 2008 03:14:32 GMT

TripAdvisor traveler rating: 4 of 5 stars

This was my 3rd stay and unlike other BKK hotels, there was consistent quality for all 3 stays. The location is great particularly since you are right near the transit system (both metro and train)...

Owner response

A TripAdvisor Member, Bangkok — Thu, 08 May 2008 02:01:02 GMT

TripAdvisor traveler rating: 0 of 5 stars

Good morning sir, Thank you for your positive review. I will definatelly share this with my team. It is our pleasure to serve our customer the way they want to be serve. Sorry to hear you...

The Staff is the main reason to stay here!

eurolady28, Florida — Tue, 15 Apr 2008 17:43:59 GMT

TripAdvisor traveler rating: 4 of 5 stars

We stayed here for 11 days in two separate stays at the beginning and end of our trip. both times we were in suites. The first time was in tower 1 and the second time in tower 2....the tower 2 room...

Owner response

A TripAdvisor Member, Bangkok — Fri, 18 Apr 2008 06:35:18 GMT

TripAdvisor traveler rating: 0 of 5 stars

Good afternoon sir, Thank you for choosing Grand President. I am very happy that the staff have treated you in the way that a customer would expect. I have convey the message to the...