TripAdvisor Reviews - Regal Kowloon Hotel Feed

Stinky.....

Mina K, New York City, New York — Tue, 21 May 2013 07:28:43 GMT

TripAdvisor traveler rating: 2 of 5 stars

I book this hotel because It was cheap-(last minutiae booking special) I just needed to sleep for one night. I booked for non smoking room. When i checked in, Hotel was nice enough to give me up...

Owner response

A TripAdvisor Member — Wed, 22 May 2013 08:26:26 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest Thanks for bringing to our attention the problem you experienced with your room during your recent stay with us. Please accept my apologies for what happened and I will reinforce with the...

Beautiful hotel, great value

Clay F, Yadkinville, North Carolina — Sun, 19 May 2013 22:29:13 GMT

TripAdvisor traveler rating: 5 of 5 stars

I was on a business trip so I didn't spend a tremendous amount of time there, but the hotel appearance and feel is "high end" with polished stone everywhere. The service was very good, and the...

Owner response

A TripAdvisor Member — Tue, 21 May 2013 01:50:00 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest Thank you very much for your positive comments about your recent stay with us! We really appreciate that you took the trouble to let us know you have enjoyed your stay. We look forward to...

The best room in HK so far - for business or romance

theintrepidfox, South East England — Sat, 18 May 2013 04:49:59 GMT

TripAdvisor traveler rating: 5 of 5 stars

I stayed two nights for business. It's good to very good for its hotel class, staff is very friendly and attentive. The room on the 15th floor is the best I ever stayed in HK. It beats Sheraton,...

Owner response

A TripAdvisor Member — Tue, 21 May 2013 01:14:51 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest Thank you very much for your very positive comments about your recent stay with us and I hope we will have the opportunity to welcome you back on your next visit to Hong Kong! For the best...

Poor staff training lets it down

UKStevieH, UK — Fri, 17 May 2013 12:17:40 GMT

TripAdvisor traveler rating: 3 of 5 stars

Stayed here quite a lot and couldn't put my finger on why I don't like it until I realised it's the organisation and staff. Everything is more difficult than it should be and you can't easily get...

Owner response

A TripAdvisor Member — Sat, 18 May 2013 03:51:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest Thank you for the comments about your recent experience staying with us and I am obviously disappointed about the conclusion! Perhaps you can let me know what has been lacking so that we...

If Kenny Ho Leaves, Skip this Hotel

Retired_Miami, Miami, Florida — Fri, 17 May 2013 01:14:07 GMT

TripAdvisor traveler rating: 5 of 5 stars

When our group checked in, the room we were given had a horrible room deodorizer smell that would have caused my wife to have a puking migraine. Kenny Ho jumped into action realizing the situation. ...

Owner response

A TripAdvisor Member — Sat, 18 May 2013 03:54:51 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest Thank you for the comments about your recent stay with us and I am pleased that Kenny was able to resolve the room problem you experienced. Then for the internet, please make your booking...

Everything is great except the walk to the MTR

Leslie C, San Francisco, California, United States — Tue, 14 May 2013 18:44:45 GMT

TripAdvisor traveler rating: 4 of 5 stars

Located in East TST, Regal Kowloon is right next to the water and many nice shops. Note: it seems to be a dividing line between the nicer streets and the no-so-nice streets, so be careful - I...

Owner response

A TripAdvisor Member — Thu, 16 May 2013 04:00:50 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest Thanks for your positive comments on your recent stay with us and I hope we will have the opportunity of serving you again on your next trip to Hong Kong. Don’t forget to book through our...

No Wifi ...In 2013

Ameenkajee, Johannesburg, South Africa — Mon, 13 May 2013 14:01:54 GMT

TripAdvisor traveler rating: 3 of 5 stars

The Regal Kowloon Hotel is not bad value. The location is also good. You are a bit far from the metro but you can manage. They give you 15 min free wifi ...what a laugh . if you book with booking.com...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 03:34:12 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest Thank you for your comments about your stay with us. If you book through our website, you can enjoy free wifi in your room for 2 devices and also free shuttle bus service to and from the...

Overpriced small rooms

bloodbubble, Taipei, Taiwan — Sat, 11 May 2013 13:13:40 GMT

TripAdvisor traveler rating: 4 of 5 stars

I was looking for a hotel near the Coliseum and ended up staying here for 4 nights. Location is good as it was within 10-15 minutes walking distance from HK Coliseum and the nearest MTR station isn't...

Owner response

A TripAdvisor Member — Mon, 13 May 2013 07:45:48 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest Thank you for your comments about your recent stay with us, in particular the good location. Yes, the building is over 30 years old but we are doing a lot of work internally to introduce a...

Definitely a solid 4 star hotel

JuliMcG, Overland Park, Kansas, United States — Tue, 07 May 2013 15:11:35 GMT

TripAdvisor traveler rating: 4 of 5 stars

First time to stay at the Regal this past trip. We were fortunate to stay on the club level. Checking in at the club level was a breeze. Lucky enough to get a room that had a harbor view between...

Owner response

A TripAdvisor Member — Wed, 08 May 2013 08:43:15 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest Thank you for this positive review and I am glad you enjoyed your stay. Your comment on the bed is noted and we are happy to provide a topper for those that find the bed too hard. Point...

Great hotel!

RocketAus, Melbourne, Australia — Thu, 02 May 2013 05:33:58 GMT

TripAdvisor traveler rating: 5 of 5 stars

This hotel is like a second home to me now. I have been staying here a few times a year for the past couple of years. I come to HK for business and stay for 5-10 days at a time. The fabulous staff...

Owner response

A TripAdvisor Member — Fri, 03 May 2013 03:08:40 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest Thank you for your very positive remarks about your recent stay with us and I am delighted you feel we are like your second home! This is a most encouraging review and we will share it...