TripAdvisor Reviews - Hotel Istana Feed

My stay on 13 to 15th June 2013

salbiah, Pasir Ris, Singapore — Tue, 18 Jun 2013 04:35:54 GMT

TripAdvisor traveler rating: 4 of 5 stars

Hi, We just came back from a short break to KL Malaysia. We stayed in Hotel Istana, which is central located or they called it as Golden Triangle. It is busiest city in town, and I really like...

Owner response

A TripAdvisor Member — Wed, 19 Jun 2013 07:00:02 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Sir, Greetings from Hotel Istana Kuala Lumpur City Centre. Thank you for your lovely review. We are very pleased to have served you well during your stay with us recently. Your valued...

Good location, poor rooms

nsalim, Dublin — Mon, 17 Jun 2013 16:53:10 GMT

TripAdvisor traveler rating: 3 of 5 stars

We stayed 2 nights there. Check in was smooth and we were given a room on the 8th floor. The room was not clean and the bathroom was dirty so we requested to change the room. We were taken to 4...

Owner response

A TripAdvisor Member — Wed, 19 Jun 2013 06:58:40 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Sir, Thank you for taking the time to post your review regarding your recent experience at Hotel Istana Kuala Lumpur City Centre. We regret for any inconvenience that might have caused. We...

looks like a 5 star....

scott_nz1, Auckland — Mon, 17 Jun 2013 12:01:14 GMT

TripAdvisor traveler rating: 4 of 5 stars

i liked the istana. for all the faults it had, they were only superficial. it looks like a 5 star but it isn't quite. the giant lounge as you walk in looked fab but it was a bit grubby. the furniture...

Owner response

A TripAdvisor Member — Wed, 19 Jun 2013 06:56:59 GMT

Excellent location, big hotel

mashuralam, dhaka — Mon, 17 Jun 2013 04:41:29 GMT

TripAdvisor traveler rating: 4 of 5 stars

Big hotel in excellent location, breakfast was really good. Live music was played in lobby lounge. Good service. When I was there in August 2012, there wasn't any free Wi-Fi. really close to Pavillion...

Owner response

A TripAdvisor Member — Wed, 19 Jun 2013 06:55:22 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Sir, Thank you so much for sharing your recent experience at Hotel Istana Kuala Lumpur City Centre. It is with great pleasure to read your review knowing that we have lived up to your...

Great central location

JonathanPaul66, atherton, Manchester — Fri, 14 Jun 2013 05:00:31 GMT

TripAdvisor traveler rating: 4 of 5 stars

We stayed 3 nights as part of a tour KL , Singapore , Bali, Dubai. Good location , central with all tourist spots and bars shopping close by. Istana - smooth easy check in , all staff friendly and...

Owner response

A TripAdvisor Member — Mon, 17 Jun 2013 05:54:55 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Sir, Thank you for choosing us to host your stay and we truly appreciate your kind recommendation. It certainly brings great motivation to our fellow associates to further serve our guest with...

Club room

Moffierocks, Melbourne, Australia — Fri, 14 Jun 2013 04:11:45 GMT

TripAdvisor traveler rating: 5 of 5 stars

Stayed for 3 nights with a friend in a Club Room which was more expensive but gave us privileges such as our own check in/out desk on level 20, freshly cooked breakfast, cocktails in the evening &...

Owner response

A TripAdvisor Member — Mon, 17 Jun 2013 05:53:43 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Madam, Thank you so much for sharing your recent experience at Hotel Istana Kuala Lumpur City Centre. It is with great pleasure to read your review knowing that we have lived up to your...

Very Near to arab street

ola h, Giza, Egypt — Mon, 10 Jun 2013 12:47:07 GMT

TripAdvisor traveler rating: 5 of 5 stars

it was very nice hotel . excellent treatment from the stuff . very close to arab street , all shopping malls. walking distant to menara and klcc. but i ve a concern i reserved from egypt a room...

Owner response

A TripAdvisor Member — Mon, 17 Jun 2013 05:52:41 GMT

Awesome location great staff

SUROJIT G, New Delhi, India — Mon, 10 Jun 2013 08:31:50 GMT

TripAdvisor traveler rating: 5 of 5 stars

Stayed with my family from 6th till 8th June. Had a road facing room blocked on arrival. Got the same changed to The Petronas facing wing on the 10th Floor. Comfortable beds/ large bathroom/good...

Owner response

A TripAdvisor Member — Mon, 17 Jun 2013 05:51:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Madam, Greetings from Hotel Istana Kuala Lumpur City Centre. It was truly a delightful pleasure to host you at our hotel. Your kind comments have definitely inspired us to continue to...

Rooms are a bit old

moreno65, Bern, Switzerland — Sun, 09 Jun 2013 13:27:20 GMT

TripAdvisor traveler rating: 3 of 5 stars

We stayed for 3 night and we got a renovated deluxe room. Well the room was still a bit dated, but it was spacious. The bathroom are big but also a bit old. The hall and restaurant look great. The...

Owner response

A TripAdvisor Member — Mon, 10 Jun 2013 06:20:01 GMT

Super friendly staff in lovely hotel in a great location.

GDW1001, Windsor, United Kingdom — Sat, 08 Jun 2013 15:04:32 GMT

TripAdvisor traveler rating: 5 of 5 stars

Stayed for 2 nights, 3 days. The late 6pm checkout was very handy. Staff very friendly and fabulous breakfast. Only criticism really is the rooms are a little dated. Tv virtually a museum piece! Be...

Owner response

A TripAdvisor Member — Mon, 10 Jun 2013 06:18:32 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Sir, Greetings from Hotel Istana Kuala Lumpur City Centre. It was truly a delightful pleasure to host you at our hotel. Your kind comments have definitely inspired us to continue to provide...