TripAdvisor Reviews - Marriott Resort and Spa Guam Feed

Hotel itself is okay but front desk staff is terrible...

mandyilchgo, Chicago, Illinois — Sun, 19 May 2013 13:32:00 GMT

TripAdvisor traveler rating: 3 of 5 stars

This was my 2nd stay at this hotel in the past six months. I stayed for seven nights in November of 2012 and another seven in May 2013. The people they have working at the front desk are without a...

Nice beach location but could really use some updating

RoRoFTC — Thu, 16 May 2013 20:52:42 GMT

TripAdvisor traveler rating: 3 of 5 stars

This is my second stay at the Mariott in Guam in the last year. The location on Tumon Bay is nice. It's located at the opposite end of the bay from the Westin and Outrigger so it's a bit more private...

Great Staff and Service! Needs Building Renovation

Bshale1012 — Tue, 07 May 2013 21:27:28 GMT

TripAdvisor traveler rating: 4 of 5 stars

Look, if you have read the numerous reviews of this hotel, Marriott Resort and Spa Guam, then you know that this Marriott needs a building renovation and update. I knew that from using TripAdvisor...

Looks like they're working on it....

Doug R, Washington, DC — Sun, 28 Apr 2013 21:39:27 GMT

TripAdvisor traveler rating: 2 of 5 stars

Well, I stayed at the Marriott Guam again and noticed that they were starting to work on the exterior of the hotel - a good sign. PLEASE work on the interior. I received my room only to discover that...

Needs major renovation!

kes1639, Bristow, Virginia — Fri, 19 Apr 2013 12:37:34 GMT

TripAdvisor traveler rating: 3 of 5 stars

Really wanted to give a 2 1/2 point rating. For a "Marriott Resort" this hotel is well below Marriott's standard (especially coming from the Marriott Resort at Waikiki, Hawaii the night before). ...

Evicted from 19th floor Club Lounge

MrCandor — Sun, 07 Apr 2013 12:40:17 GMT

TripAdvisor traveler rating: 1 of 5 stars

A weekend getaway in Guam was upon us in March 2013, and we opted to stay at the Marriott Resort and Spa, Tumon Guam. We booked a junior suite for a party of 4 (my wife and 2 children). Access to...

Beautiful shallow beach

Hirox2, Kitakyushu, Japan — Sat, 06 Apr 2013 09:28:07 GMT

TripAdvisor traveler rating: 4 of 5 stars

This hotel is located at west part of Tumon. It would be better to take a bus to go to the heart of Tumon. Fromt/to the airport it takes 10 minutes by taxi.(Fare...about us15$) The beach in front of...

Conference and chow

mareperez, Guam, Mariana Islands — Sat, 06 Apr 2013 02:50:17 GMT

TripAdvisor traveler rating: 3 of 5 stars

Never had a chance for an overnight stay but as a teacher, I noticed that many of our department conferences are held here. I'm sure that because of the minimal to zero budget and funding the...

Should not be associated with Marriott

hyphen50, Las Vegas, Nevada — Sun, 31 Mar 2013 07:56:43 GMT

TripAdvisor traveler rating: 1 of 5 stars

Our overall stay was good but the hotel needs a much needed upgrade. 1. Room was nice but bathroom had mildew in sink, toilet and shower. 2. Bed was not secured to headboard or wall. Everytime...

Comfortable beds and nice staff

WVandor, NYC — Sun, 31 Mar 2013 01:10:37 GMT

TripAdvisor traveler rating: 3 of 5 stars

Stayed in the Marriott for 4 nights to meet with family. the staff was very welcoming and accommodating. This hotel really needs updating to be called a resort: the restaurants, the pool, the room...