TripAdvisor Reviews - Fairfield Inn & Suites Toronto Airport Feed

Looks good, but...dirty

14HOCKEYMOM, Suburbs of Detroit Michigan — Thu, 16 May 2013 14:08:43 GMT

TripAdvisor traveler rating: 3 of 5 stars

Stayed here with my husband & 2 kids for my son's hockey tournament. The rooms are very large and are updated nicely. Breakfast was included and was very good. Nice that it includes eggs & sausage....

Great Experience, Reasonable Cost

Xo-Jason — Thu, 16 May 2013 10:57:37 GMT

TripAdvisor traveler rating: 5 of 5 stars

During a business trip, I wanted to get close to the airport for an early morning flight. Check in was quick and my room was great! I returned my rental car the night before and had the shuttle pick...

Owner response

A TripAdvisor Member — Fri, 17 May 2013 19:39:22 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Thanks for the great review! We will look forward to serve your needs again. Thanks

Never again!

Wendy H, Toronto, Australia — Sat, 04 May 2013 00:49:14 GMT

TripAdvisor traveler rating: 1 of 5 stars

We booked our room ahead. Arrived on an early morning flight around 9am. We were told we could not check in until later in the day. We sat in the lobby for five hours! Staff didn't seem concerned...

Owner response

A TripAdvisor Member — Fri, 17 May 2013 18:58:56 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Thanks for the review. Our check in time is 3.00 PM for all our guests. At times we do allow early check in if the rooms become available. When they dont' we have to request our...

New hotel, friendly staff

CBM_20, Nova Scotia — Sat, 20 Apr 2013 01:53:36 GMT

TripAdvisor traveler rating: 5 of 5 stars

I've noticed many other Fairfield Inns have only double beds but this one is all kings & queens. The staff was exceptionally friendly - every staff member I met gave me a warm greeting - well done....

Owner response

A TripAdvisor Member — Fri, 03 May 2013 21:09:47 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Thanks for the great review. Reviews like these, highly motivate us and lift our spirits to serve our guests in the best possible manner. Sincerely

Overnight in Toronto

lea29, Houston, Texas — Thu, 18 Apr 2013 17:20:23 GMT

TripAdvisor traveler rating: 2 of 5 stars

We booked this hotel since it was close to the airport and had an early morning flight. They did offer a shuttle which was great. A business center for printing boarding passes. The staff was also...

Owner response

A TripAdvisor Member — Fri, 17 May 2013 19:11:39 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Thanks for the review. We apologize for the issue that you had while staying with us. Had you mentioned this to the front desk, we would have been more than happy to give...

you'll get what you've paid...

piciorus2002, Vancouver — Tue, 09 Apr 2013 04:53:29 GMT

TripAdvisor traveler rating: 4 of 5 stars

Clean,quiet,good condition,minutes to Pearson Int'l; that's Fairfield in 2-3 words.The shuttle from the airport was punctual,same in the morning for going back (one shuttle every 1/2 hour). Too bad...

Nice, but starts to show its age

Danimal091, Granby, Canada — Mon, 08 Apr 2013 18:57:49 GMT

TripAdvisor traveler rating: 3 of 5 stars

Very nice and friendly employees, but rooms starts to show its age. Mattress not as good as other Marriott I have been. Not equipped with Heavenly beds :( Restaurant was good, but limited menu,...

Average stay

paul r, St. Catharines, Canada — Mon, 08 Apr 2013 16:31:16 GMT

TripAdvisor traveler rating: 3 of 5 stars

The hot tub in the pool area was just a warm tub!! We complained 2x and the problem still wasn't addressed. Upon complaining to Marriott head office,to their credit, I was given 1000 Marriott points...

Great room but awful night

Melissa F, Lancaster, New York — Mon, 08 Apr 2013 14:32:40 GMT

TripAdvisor traveler rating: 3 of 5 stars

The rooom was amazing for traqveling to and from airport. Clean spacious... but there was a hockey team there that the hotel staff could not control and kept me up most the night despite my calls to...

Great Hotel, price and overall experience

Anne M, Dunrobin — Mon, 08 Apr 2013 01:23:37 GMT

TripAdvisor traveler rating: 5 of 5 stars

This was our first time at this hotel. We were very pleased by the friendly staff, great price and nice breakfast. The whirlpool was working as promised and our overall stay was very nice. The...