TripAdvisor Reviews - JW Marriott Hotel Mumbai Feed

Disappointed

Hitesh H, Mumbai (Bombay), India — Tue, 21 May 2013 23:37:43 GMT

TripAdvisor traveler rating: 3 of 5 stars

Hotel is good n clean but there is no consistency in the service. Our first trip was excellent however on our second trip, After every room service we ordered, we were asked to pay cash every time as...

Great service, great hotel

Indulgent_travel — Thu, 16 May 2013 10:48:39 GMT

TripAdvisor traveler rating: 5 of 5 stars

We were personally welcomed by the manager, Vikram, upon check in. He took us for a tour of the property and made every effort to ensure that we looked after. The service was great all the way from...

Good service, nice location

tkeucla, Charlotte, North Carolina — Thu, 16 May 2013 09:53:04 GMT

TripAdvisor traveler rating: 4 of 5 stars

Close to Juhu beach, with a great Asian restaurant, but this property is not quite a 5 star JW Marriott. The hotel needs some updating (a knob fell off the door while I was in the business center),...

Decent Hotel

Autumn814, USA — Thu, 09 May 2013 12:46:29 GMT

TripAdvisor traveler rating: 4 of 5 stars

This hotel is about a 15 minute drive from the Mumbai Airport. The in house restaurant has really good indian food. Wifi is free and so is breakfast. The rooms are decent size and the bed is...

Simply Excellent first impression

sgupta34, New Delhi, India — Tue, 07 May 2013 16:18:42 GMT

TripAdvisor traveler rating: 5 of 5 stars

My stay in the hotel was only for a night and I did not spend too much time in the hotel so the review is only on my first impression, which however is excellent! The hotel is built on a slope so...

Avoid staying on the First floor

Satish N, Mumbai (Bombay), India — Tue, 07 May 2013 12:15:05 GMT

TripAdvisor traveler rating: 3 of 5 stars

A good hotel. Stayed here as part of an offsite session. Regretted as I was staying on the first floor, right above their discotheque. The vibration and the music was too loud and I could hardly...

Most Favorite Hotel !!

Atul_CRA, Mumbai (Bombay), India — Wed, 01 May 2013 18:23:40 GMT

TripAdvisor traveler rating: 5 of 5 stars

The best hotel in all aspects!! The rooms are well designed, well equipped, staff is smart and very cooperative. This hotel gives the true sense of Indian hospitality. Food is of great taste and...

Owner response

A TripAdvisor Member — Thu, 16 May 2013 10:24:10 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. I look forward to welcome...

One of our most favorite hotels

Travelfreakindian, Sioux Falls, South Dakota — Mon, 29 Apr 2013 22:22:46 GMT

TripAdvisor traveler rating: 5 of 5 stars

We frequently stay at this hotel but every time we stay here it is an experience to remember. The hotel is exceptionally clean and conveniently located on Juhu beach. The rooms are very well...

Owner response

A TripAdvisor Member — Thu, 16 May 2013 10:13:11 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Warm Greetings. It was great to read the positive comments about the hotel, my team and the services offered by them. It made me feel proud to be part of the JW Marriott Mumbai....

Good, but mixed feelings, now

KJ_Kunal, new delhi — Sat, 27 Apr 2013 17:29:49 GMT

TripAdvisor traveler rating: 4 of 5 stars

Most things in the man made world lie on either side of a thin line; the line that defines good or bad, to us - humans. the best thing about the Marriott is the service, attention to individual...

Owner response

A TripAdvisor Member — Mon, 29 Apr 2013 07:46:21 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Warm Greetings, Thank you for the positive comments. We take all guest feedback seriously, and have shared your valuable feedback with the relevant teams to assure you of a better...

Let Them Finish the Renovations

James M — Thu, 25 Apr 2013 15:21:37 GMT

TripAdvisor traveler rating: 3 of 5 stars

Roughly half the hotel is currently under construction so be aware. Location is very central and the restaurants are very good. The benefit for many is the beach location and the stunning views...

Owner response

A TripAdvisor Member — Mon, 29 Apr 2013 07:30:09 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Thank you for your feedback. Please rest assured that the refurbishment will be completed shortly. I am sure you will enjoy the newly refusbished rooms and the Executive Lounge on...