TripAdvisor Reviews - Westgate Lakes Resort & Spa Feed

Great experience

Betsy913, Oviedo, Florida, United States — Sat, 18 May 2013 13:13:21 GMT

TripAdvisor traveler rating: 4 of 5 stars

I'm a Westgate Owner and decided to try out this resort for a weekend. From the moment we got there to the moment we left, my husband and I had a wonderful time. The room was clean, it had...

Stay Away from this place

sindybw, Bensalem, Pennsylvania — Fri, 17 May 2013 20:17:28 GMT

TripAdvisor traveler rating: 1 of 5 stars

I own two time shares and traded one to stay at Westgate .BIG MISTAKE I was told this was a five star resort. HAH...Westgate must of paid someone to get a five star rating. To start off the rooms...

Horrible Experience

T3wity — Fri, 17 May 2013 04:21:46 GMT

TripAdvisor traveler rating: 1 of 5 stars

I am currently staying at Westgate Resorts Orlando for the first time. When we first checked into our room, I was dissatisfied with the overall look of the room. They are old and in desperate need of...

Worst experience ever!!!!!

Parocks1123 — Mon, 13 May 2013 20:42:01 GMT

TripAdvisor traveler rating: 1 of 5 stars

I stayed here with my family for a week Friday to Friday. We were in Orlando to visit the parks and that is the only positive thing about this place they are close Disney, universal, and sea world....

Owner response

A TripAdvisor Member — Fri, 17 May 2013 19:47:56 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking time to give us feedback. You are correct, we are centrally located close to all the theme parks. We are currently renovating all the units at the resort. However, the...

Just plain awful

Tarmsead, Pittsburgh, Pennsylvania — Sun, 12 May 2013 22:54:38 GMT

TripAdvisor traveler rating: 1 of 5 stars

First, let me preface this by stating I've been a Westgate owner since 2007. With that being said, I must express my extreme dissatisfaction with this resort. After check-in, I was escorted to a...

Owner response

A TripAdvisor Member — Fri, 17 May 2013 19:29:20 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for sharing your comments on your visit. Our representatives are glad to be able to update our guests and owners on the current updates and changes to the resort. We apologize if you felt...

Paradise on earth~!

D T, Florida — Thu, 09 May 2013 23:44:22 GMT

TripAdvisor traveler rating: 5 of 5 stars

We were delightfully surprised and pleased with the serenity and cleanliness of this resort! Was looking forward to using the spa but (for whatever reason) they ADD on an additional 20% fee for...

Owner response

A TripAdvisor Member — Mon, 13 May 2013 19:31:19 GMT

TripAdvisor traveler rating: 0 of 5 stars

We appreciate you taking the time to review Westgate Lakes Resort & Spa. It pleases us greatly to hear that you found it to be "Paradise on earth". We apologize for the situation you had regarding the...

Lovely stay

Rock23chick, Harrogate, United Kingdom — Wed, 08 May 2013 20:33:58 GMT

TripAdvisor traveler rating: 5 of 5 stars

My uncle booked this place for myself and my mum from his points with some group or other. I thought it was amazing, the room was enormous and it looked out to the pool which was lovely. My mum...

Owner response

A TripAdvisor Member — Mon, 13 May 2013 19:53:55 GMT

TripAdvisor traveler rating: 0 of 5 stars

Please thank your uncle for us for booking at Westgate Lakes Resort & Spa. As you found, we offer spacious units, a complimentary shuttle to the attractions, and friendly and willing staff. Our...

Couldn’t be more pleased with Westgate Lakes Resort & Spa

MMJeJona, Miami — Wed, 08 May 2013 17:30:30 GMT

TripAdvisor traveler rating: 5 of 5 stars

It was time to go back to Orlando for a few days, to escape from the everyday routine. I brought my parents with us, so I began looking for a large resort room that could accommodate everyone in...

Owner response

A TripAdvisor Member — Mon, 13 May 2013 19:43:55 GMT

TripAdvisor traveler rating: 0 of 5 stars

We appreciate you and your family staying with us at Westgate Lakes Resort & Spa. It's always nice to hear you had an pleasant experience, from check in to check out. The 4 bedroom units really do...

80's Throwback! I wouldnt feel safe staying with children!

nmolyneux, southampton — Wed, 08 May 2013 13:18:47 GMT

TripAdvisor traveler rating: 1 of 5 stars

Party of 6 men all aged around 40 in 3 rooms. Called in advance to make sure we were all together. Totally ignored and put in buildings at opposite ends of site! Our friends the next room were...

Owner response

A TripAdvisor Member — Mon, 13 May 2013 20:32:24 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your feedback regarding your visit. We do apologize about the room assignment-we try our best to accommodate all requests, but the rooms are assigned at the time of check in. Depending...

Love this place!

ldb57, Thornhill, Canada — Tue, 07 May 2013 14:31:33 GMT

TripAdvisor traveler rating: 5 of 5 stars

My husband and I have been "owners" at this resort for about 13 years. We hadn't visited for a couple of years and this year decided to revisit with our adult kids and a new grandbaby. We were a bit...

Owner response

A TripAdvisor Member — Mon, 13 May 2013 16:34:05 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for being owners here at Westgate Lakes Resort & Spa. We're glad that you, your children and new grandbaby were able to receive excellent care from our staff and enjoyed the well kept...