TripAdvisor Reviews - MainStay Suites Airport Feed

MainStay_fab

Art R, Richford, New York — Sat, 11 May 2013 17:44:38 GMT

TripAdvisor traveler rating: 5 of 5 stars

MainStay Suites, Roanoke, Virginia is by far the best hotel chain where we have ever stayed, PERIOD. These rooms could have commanded at least $125 to $150 per night, with no qualms from us. On top...

Owner response

A TripAdvisor Member — Mon, 13 May 2013 13:17:26 GMT

TripAdvisor traveler rating: 0 of 5 stars

Art, Thanks so much for your kind words of our hotel. MainStay Suites does offer large rooms with full kitchens and plenty of room to relax at an affordable price. Our staff makes everyone feel...

Modern, comfortable suites

Fred1948, New Jersey — Tue, 07 May 2013 14:08:18 GMT

TripAdvisor traveler rating: 4 of 5 stars

Suites had full kitchen and accessories. nice living area and separate bed and bath areas. Staff very helpful and friendly. Treated you like family. Excellent choices for both hot and cold breakfast....

Owner response

A TripAdvisor Member — Wed, 08 May 2013 14:14:15 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Fred1948, Thanks for staying with us for for sharing your comments. I am pleased you enjoyed your visit to the Roanoke Valley and your stay with us was comfortable. We have large rooms with...

You can't go wrong here

VirginiaNan, Virginia — Wed, 24 Apr 2013 00:44:29 GMT

TripAdvisor traveler rating: 5 of 5 stars

We needed a two-bedroom suite and chose MainStay based on positive TripAdvisor comments. This place really lived up to the good reviews. TVs in each room plus the living area, each room had a bath,...

Owner response

A TripAdvisor Member — Wed, 24 Apr 2013 13:20:45 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thanks so much for your kind words concerning your recent stay. I am pleased you enjoyed your large rooms and we look forward to having your return visit. We are located in the Valley View Mall...

Great staff, nice accomodations

Phillyboy51, Philadelphia — Thu, 17 Jan 2013 17:45:08 GMT

TripAdvisor traveler rating: 4 of 5 stars

The staff were absolutely wonderful. Everyone was friendly, helpful and informative. The location was good and we had no problems getting around the city. The rooms were very nice and the bed was...

Owner response

A TripAdvisor Member — Mon, 21 Jan 2013 14:59:02 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thanks for your kind words. It is nice to know your stay was enjoyable. We strive hard each day to make sure our guests feel welcome and at home. We look forward to serving you again in the...

Always a delight

Commagirl — Wed, 16 Jan 2013 01:07:54 GMT

TripAdvisor traveler rating: 5 of 5 stars

Honestly, I would only stay here when traveling to Roanoke if I had my choice. I am always greeted warmly. The rooms are very clean (though I once had a bad experience here that was corrected...

Owner response

A TripAdvisor Member — Wed, 16 Jan 2013 13:42:23 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for being a loyal guest of the MainStay Suites Airport. We appreciate your business and look forward to serving you when in the Roanoke area. I am pleased you have enjoyed your multiple...

as comfortable as home

al b, Brandywine, Maryland — Fri, 11 Jan 2013 19:19:34 GMT

TripAdvisor traveler rating: 5 of 5 stars

Good morning, I would like to comment on my recent stays at this hotel. My business has me traveling to the Ronoake area, I have stayed at the location 4 or five times. Each time, I have had the...

Owner response

A TripAdvisor Member — Mon, 14 Jan 2013 14:38:42 GMT

TripAdvisor traveler rating: 0 of 5 stars

Mr. Barner, Thanks so much for your comments and kind words about the hotel and in particular, Mrs. Curtis. She is an amazing lady and treats all of our guests as though they were coming into her...

Nice place to stay- watch the dates on the milk in the breakfast fridge

woodstockflea, woodstock — Tue, 08 Jan 2013 01:01:03 GMT

TripAdvisor traveler rating: 4 of 5 stars

We've stayed here before- the rooms are clean- though some corners in the bath room area could use a scrubbing!. The staff is very helpful, polite and considerate. This location is very convenient to...

Owner response

A TripAdvisor Member — Tue, 08 Jan 2013 13:45:49 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your comments. I am pleased you have returned to stay with us again and I certainly value your comments. I have already spoken with the General Manager concerning the expired milk...

Best Hotel I've Stayed In

Maris K, New Jersey — Tue, 11 Dec 2012 23:26:31 GMT

TripAdvisor traveler rating: 5 of 5 stars

I'm a flight attendant so I've stayed in different hotels both in the U.S. and International and I have to say this is one of the best hotel I've stayed in. Friendly service, interior decore was very...

Owner response

A TripAdvisor Member — Tue, 18 Dec 2012 14:46:36 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for sharing your comments concerning your recent stay at the MainStay Suites Airport. We are pleased your stay was enjoyable and you found our staff to be friendly and helpful. As a...

Fine hotel with two bedroom two bath suites

CenVillager316, Pembroke Pines, Florida — Sun, 02 Dec 2012 18:39:37 GMT

TripAdvisor traveler rating: 4 of 5 stars

Pros: - Comfortable beds - Spotless throughout - Complete comfortable kitchen with full size fridge and dishwasher - HD TVs in all 3 rooms - Very good breakfast - Quiet and responsive...

Owner response

A TripAdvisor Member — Tue, 18 Dec 2012 14:55:45 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your detailed review of the MainStay Suites Airport. Your listing of pros and cons is quite helpful for other travelers. I had not thought about the adsence of a dresser in both...

Cheerfulness and Hontesty is Appreciated

Debbie S, Chesterfield, Virginia — Sat, 01 Dec 2012 18:58:03 GMT

TripAdvisor traveler rating: 5 of 5 stars

We have stayed at this facility for a couple of years now. Curtis always makes us feel special as she greets us with a smile and cheerful disposition. She is always willing to help in any...

Owner response

A TripAdvisor Member — Tue, 18 Dec 2012 15:04:31 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for being a loyal guest of the hotel and for sharing your comments of your recent visit to the MainStay Suites Airport. I am pleased your purse was returned safely and I will pass along...