TripAdvisor Reviews - Crowne Plaza Hotel Coogee Beach - Sydney Feed

Upgrade really made us smile

LiggySydney, Sydney — Fri, 17 May 2013 22:51:41 GMT

TripAdvisor traveler rating: 4 of 5 stars

Welcoming, clean and modern. Standard size hotel rooms but you can't beat the view from your balcony. Large choice of food options for breakfast. Bit more pricey than other hotels but that goes with...

Owner response

A TripAdvisor Member — Sun, 19 May 2013 11:32:37 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear LiggySydney Thank you for recently staying with us at Crowne Plaza Coogee Beach. I’m pleased we were able to upgrade you to one of our Ocean View rooms, the view is certainly spectacular. We...

Excellent first impression at Reception

suztymay, Melbourne, Australia — Mon, 13 May 2013 09:25:35 GMT

TripAdvisor traveler rating: 5 of 5 stars

Enjoyed our stay here, "Per" at the front desk is so efficient and welcoming with great personality which is a refreshing change. Great buffet breakfast and large rooms. Very pleasant stay at this...

Owner response

A TripAdvisor Member — Sun, 19 May 2013 11:35:38 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Suzytymay Thank you for choosing to stay at Crowne Plaza Coogee Beach. A great first impression is very important and Per and the team really appreciate your kind comments. Thank you also for...

Wish we could stay longer

Lisa D, Melbourne, Australia — Mon, 29 Apr 2013 06:40:21 GMT

TripAdvisor traveler rating: 5 of 5 stars

Had a lovely stay in a clean and well appointed room with a view that was amazing. We were lucky enough to get a corner room so had views to the beach and the north of Coogee. The staff were super...

Owner response

A TripAdvisor Member — Sun, 05 May 2013 05:16:47 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Lisa D Thank you for choosing to stay at Crowne Plaza Coogee Beach. We all enjoyed reading your review and thank you for acknowledging our fantastic staff. We hope to have the opportunity to...

EXCELLENT HOTEL

dagarc, Toulouse — Wed, 24 Apr 2013 05:16:02 GMT

TripAdvisor traveler rating: 5 of 5 stars

Stayed 4 nights for business in Sydney. This hotel is nice. It is also clean. I had a room with seafront view. What a marvelous view you have when you wake up in the morning. It also really...

Owner response

A TripAdvisor Member — Sun, 28 Apr 2013 09:23:54 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear dagarc Thank you for choosing to stay at Crowne Plaza Coogee Beach. Coogee is a great alternative to the city when travelling on business and we're glad to hear that you enjoyed waking up to the...

Nice hotel, shame about the restaurant!

4StarsOrMoreOnly, Sydney — Sun, 21 Apr 2013 22:52:47 GMT

TripAdvisor traveler rating: 3 of 5 stars

My partner and I stayed there for our anniversary and the room was fine. Everything you expect in a hotel of this type. The Ocean View room had wonderful ocean views and a lovely balcony to sit on to...

Owner response

A TripAdvisor Member — Sun, 28 Apr 2013 09:20:58 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear FourStarsOrMoreOnly Thank you for posting a review after your recent stay. We appreciated your feedback both here on Tripadvisor and the letter received outlining your experience. We take all...

Let Down by the Food

Natasha H, Adelaide — Sat, 20 Apr 2013 01:16:19 GMT

TripAdvisor traveler rating: 3 of 5 stars

I stayed here for a work conference, and whilst the room and facilities were adequate, the food was consistently bad; from the really average breakfasts to the rock hard pasta for the buffet lunches....

Owner response

A TripAdvisor Member — Sun, 28 Apr 2013 09:13:23 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Natasha H Thank you for posting a review. Much has changed since you stayed with us in January and I'm pleased to report that we have made some significant changes to our breakfast offering. Its...

Average hotel

CMB12Surrey, Surrey — Sat, 13 Apr 2013 10:29:58 GMT

TripAdvisor traveler rating: 3 of 5 stars

We were a little disappointed with this hotel, having stayed at other Crowne Plaza hotels. The room was clean, and fairly modern but the bathroom was small and dated. We had read other reviews on...

Owner response

A TripAdvisor Member — Mon, 15 Apr 2013 12:08:12 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear CMB12Surrey Thank you for your review, we were dissappointed to hear that you did not enjoy your stay. Our location is generally very well received however we acknowledge that while close to the...

Smart place.

thejaspers, Suffolk — Fri, 12 Apr 2013 15:09:23 GMT

TripAdvisor traveler rating: 4 of 5 stars

We had our last night near family at The Crowne Plaza before flying home on the 11/4/13. As you should expect from a large chain hotel, the staff were very professional, well trained, the room was...

Owner response

A TripAdvisor Member — Mon, 15 Apr 2013 12:10:15 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear thejaspers Thank you for spending your last night in Australia with us before returning home. We're pleased to hear that you enjoyed your stay and look forward to the oportunity to welcome you...

Great customer service.

gcam, Albany WA — Thu, 11 Apr 2013 23:45:59 GMT

TripAdvisor traveler rating: 5 of 5 stars

We stayed for 2 nights recently. Fantastic staff who were warm friendly and accommodating at all times. This went from the concierge to reception and all bar staff. We had a problem with the air con...

Owner response

A TripAdvisor Member — Fri, 19 Apr 2013 10:37:33 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear gcam Thank you for taking the time to post a review after your recent stay. The team really enjoyed reading your review and sincerely appreciated the acknowledgement of their great customer...

Stay ruined by Restaurant Manager

NiceNanna, Brisbane, Australia — Tue, 09 Apr 2013 03:21:53 GMT

TripAdvisor traveler rating: 3 of 5 stars

We are a retired couple who stay in IHG properties all over the world and have stayed at Coogee multiple times. We are also Platinum PCR members. Unfortunately our recent stay at Coogee was ruined...

Owner response

A TripAdvisor Member — Mon, 15 Apr 2013 12:53:23 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear NiceNanna Welcome to Tripadvisor and sorry to read that your first review was one of a disappointing experience. I and the team are very sorry to hear of your experience and none more so than...