TripAdvisor Reviews - Extended Stay America - Huntsville - U.S. Space and Rocket Center Feed

Disappointing Compared to other Extended Stays

Danja M, Miami, Florida — Fri, 10 May 2013 08:08:35 GMT

TripAdvisor traveler rating: 2 of 5 stars

1. Price was different from initial reservation made online. 2. Room keys did not work after checking in, so had to carry bags all the way back downstairs to get keys programmed. 3. Semi-clogged...

Owner response

A TripAdvisor Member — Mon, 13 May 2013 17:45:33 GMT

TripAdvisor traveler rating: 0 of 5 stars

Danja - Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you experienced some issues during...

GREAT PRICE AND ROOM

krue123, Kansas City, Missouri — Fri, 28 Dec 2012 17:07:49 GMT

TripAdvisor traveler rating: 5 of 5 stars

This stay is a MUST... grt service, room, shower with adjustable head, location, clean, soft beds just a fantastic experience....!!!! Good access to highways, business location and highway...

Owner response

A TripAdvisor Member — Mon, 31 Dec 2012 19:52:35 GMT

TripAdvisor traveler rating: 0 of 5 stars

Please allow us to thank you for publishing such a positive review of your stay at our Extended Stay America Huntsville location and such kind words about our staff. It's always satisfying to read...

Enjoyable Stay

ShannonD376, Charleston, South Carolina — Fri, 19 Oct 2012 14:08:58 GMT

TripAdvisor traveler rating: 5 of 5 stars

I have stayed in quite a bit of hotels in my time and because the rate was so reasonable I had my hesitations at first, but ended up being very pleased with my stay. I was only in town for two nights...

Owner response

A TripAdvisor Member — Sat, 20 Oct 2012 20:15:08 GMT

TripAdvisor traveler rating: 0 of 5 stars

It was very kind of you to for take the time to publish such a positive review of your stay at our Extended Stay America Huntsville - U.S. Space And Rocket Center location. We always find it...

Extended Stay America, Huntsville

Hugh C, Huntsville, Alabama — Fri, 21 Sep 2012 07:49:17 GMT

TripAdvisor traveler rating: 2 of 5 stars

More like a cheap motel. The rooms are renovated but that does little to make you feel comfortable in this place. The rent is cheap and some of the guests are local live-ins with questionable...

Owner response

A TripAdvisor Member — Mon, 01 Oct 2012 16:26:44 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to review your recent stay at our hotel. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100%...

Mixed Feelings

Namsirck, Huntsville, Alabama — Wed, 12 Sep 2012 14:25:18 GMT

TripAdvisor traveler rating: 2 of 5 stars

Chance to be down at MSFC for 14 weeks, needed an inexpensive stay, read the good reviews and the fact that if it wasn't a good review mgmt was quick to respond... I have to have good internet...

Could have been worse.

0001100, Huntsville, Alabama — Wed, 05 Sep 2012 23:12:05 GMT

TripAdvisor traveler rating: 3 of 5 stars

I stayed eight days with my boyfriend, we paid $400 dollars or something. The room was clean enough, even though I didn't really trust the bed. The staff is nice enough, the location is quiet...

Owner response

A TripAdvisor Member — Fri, 07 Sep 2012 19:33:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to make us aware of your experience at our hotel. It is with great pride that we provide clean, comfortable rooms at affordable rates, which is why it was great to read...

Not a great experience

Socialmo — Fri, 20 Jul 2012 07:13:04 GMT

TripAdvisor traveler rating: 2 of 5 stars

First let me tell you what I did wrong: 1) although clearly displayed and spelled out, I did not notice the cheap rooms are smoking. The stale smoke smell was gagging. 2) I was very sunburned when...

Owner response

A TripAdvisor Member — Thu, 23 Aug 2012 14:23:40 GMT

Stinky Room

Brian J, Yucaipa — Wed, 20 Jun 2012 05:09:32 GMT

TripAdvisor traveler rating: 2 of 5 stars

Room smelled like stinky socks or corn chips. We bought a bottle of Febreze to survive. The room was not very clean. This motel is deceiving since it looks better from the outside than it really...

Owner response

A TripAdvisor Member — Thu, 23 Aug 2012 14:18:40 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to make us aware of your experience at our hotel. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty....

"FELT LIKE HOME"

Barbara233, Memphis, Tennessee — Mon, 16 Jan 2012 23:15:29 GMT

TripAdvisor traveler rating: 4 of 5 stars

When booking any hotel, I always rely on the reviews of past customers. I must admit looking at the nice pictures and reading some of the awful reviews, I almost past this one up. I didn't and so...

Not clean

KBaby3148 — Sat, 13 Aug 2011 16:21:54 GMT

TripAdvisor traveler rating: 2 of 5 stars

Long story short... the room was very dirty. We had to buy our own cleaning supplies and clean the room ourselves. Okay area since right off the highway. Nothing was included, and if you want double...