TripAdvisor Reviews - The Hotel at Times Square Feed

Disappointment

mawmawanne — Tue, 21 May 2013 17:56:09 GMT

TripAdvisor traveler rating: 2 of 5 stars

Elevator broke down; a real inconvenience - especially if you can't do stairs without pain. Rude service staff IPOD charger in room broken; took forever to get a replacement. Concierge would only...

Owner response

A TripAdvisor Member — Wed, 22 May 2013 16:47:12 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear mawmawanne, Thank you for your review. We sincerely apologize for the inconvenience caused by the elevator. Our staff is continually trained to be as friendly and helpful as possible. We are...

Pretty nice...

John W, Baltimore, Maryland — Tue, 21 May 2013 13:03:56 GMT

TripAdvisor traveler rating: 5 of 5 stars

I am in the Big Apple quite a bit for work and have stayed at pretty much every place you can think of. I decided on this hotel because of the price. Overall, I was pretty happy with the place. The...

Clean, comfy, small but usual for New York.

FunFamilyVancouverBC, Vancouver BC — Mon, 20 May 2013 12:25:32 GMT

TripAdvisor traveler rating: 4 of 5 stars

We had a small 2 room suite...king and bathroom in 1 room, a queen in the other. Great for 4 of us. Beds were excellent. Hotel was quiet for NYC and we loved the location. Close to all yhe Btoadway...

Wonderful value for price!!!!

MaconMemories, Georgia — Mon, 20 May 2013 08:45:46 GMT

TripAdvisor traveler rating: 5 of 5 stars

Free breakfast bar: boiled eggs, bagels, toast, yogurt, oatmeal, cereals, juices, coffee. Plenty to tide you over till lunch. Coffee available in lobby 24/7. We have a room with two beds. Very...

Stay somewhere else if you can

Jodi P, Bathurst, Australia — Sun, 19 May 2013 21:04:07 GMT

TripAdvisor traveler rating: 3 of 5 stars

We arrived here after a 6 hour flight and then a 3 hour trip from the airport. The greeting we received wasnt that friendly. We were given our room and when we got to it, it smelt so heavily of smoke...

Perfect for us

Pushkatrina, Niagara-on-the-Lake, Canada — Sun, 19 May 2013 13:02:03 GMT

TripAdvisor traveler rating: 5 of 5 stars

Quiet and pleasant hotel. Friendly, helpful staff. Great location. It's our second time staying there and we would go back again. Wifi worked well which is important for us. Didn't bother with the...

Great beds and good location

jodi m, sydney — Wed, 15 May 2013 11:24:48 GMT

TripAdvisor traveler rating: 4 of 5 stars

This is my second time here and is great. Very comfy beds and beautiful linen. Bathroom a little tiny but is fine. If you wang non smoking ensure that you ask not to be on the 3rd and 4th floor....

No room at the inn

Kevin D, Atlanta, Georgia — Mon, 13 May 2013 18:42:02 GMT

TripAdvisor traveler rating: 1 of 5 stars

After acknowledging my guaranteed reservation, they did not have a room. Sent by cab (gave $20) to their sister hotel, a tired Ramada, ~20 blocks south... very inconvenient as my meeting was a couple...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 19:47:24 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Kevin D, Thank you for your review. We sincerely apologize for any inconvenience caused by this. As with most hotels in New York, we are occasionally faced with a situation when there is a...

Highly recommended

NoamA, Jerusalem, Israel — Sun, 12 May 2013 21:53:22 GMT

TripAdvisor traveler rating: 5 of 5 stars

The hotel is very well located walking distance from time square. The staff is very friendly and helpful . The room is not large but is very clean rooms and tidy. They serve a simple basic breakfast....

Good Location

Sandy5280, Arvada, Colorado — Sun, 12 May 2013 16:41:03 GMT

TripAdvisor traveler rating: 4 of 5 stars

We stayed for 4 nights in April 2013. It's within walking distance of Times Square, St. Patrick's, Rockefeller Center, Theatre District and if you want, you could walk to Central Park. People keep...