TripAdvisor Reviews - Doubletree by Hilton BWI Airport Feed

Manager Saved the Day

Vanessa O, Petersburg, Virginia — Wed, 22 May 2013 04:17:57 GMT

TripAdvisor traveler rating: 5 of 5 stars

The hotel was great at first, then the front desk person Mike almost ruined the whole experience for me, stating, "only diamond members get a bag full of cookies", and that may have been true. But, he...

Nice Hotel

Thomas F, Virginia Beach, United States — Tue, 21 May 2013 11:07:08 GMT

TripAdvisor traveler rating: 4 of 5 stars

The hotel was great the only complaint that i had is that the room was a little noisey. The hotel was very clean. I kind of wish the pool was open but thats just because the time of year it was. The...

Redone and beautiful.

Thkaptain1, Indiana — Mon, 20 May 2013 21:59:21 GMT

TripAdvisor traveler rating: 5 of 5 stars

Very clean hotel. Redone a couple of years ago but still looks fantastic. I arrived and they had these cookies that were delicious. My only complaint is that the pool wasn't opened. I guess its too...

Owner response

A TripAdvisor Member — Tue, 21 May 2013 20:40:52 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Thkaptain1, Thanks for the review! Our seasonal pool is ready to open this Friday May 24th, for Memorial Day Weekend and will remain open until Labor Day weekend, so come back and take a...

Doubletree Baltimore

John H, Basking Ridge, United States — Mon, 20 May 2013 14:29:20 GMT

TripAdvisor traveler rating: 5 of 5 stars

This was an Excellent choice for a hotel and meeting venue. We were there for a conference. The coffee was Excellent. Nice dinner choices, Great Bar. Lots of extras for a reasonable price. Lots...

Owner response

A TripAdvisor Member — Tue, 21 May 2013 20:37:21 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear John H, Thanks for the review! With over 10,000 sq ft of versatile meeting space, a dedicated banquet staff and superior culinary team, we have all the right ingredients to host any type of...

PERFECTION

Nachor A, Baltimore, Maryland — Mon, 20 May 2013 04:15:57 GMT

TripAdvisor traveler rating: 5 of 5 stars

Front desk genteman by the name of Mike Rone basically saved my daughter from a severe alergic reaction during my check in. Amazing reaction and the quick thinking was able to get my daughters...

Owner response

A TripAdvisor Member — Tue, 21 May 2013 20:29:11 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Nachor A, Thanks for the review! Mike is one our best, and as the Manager on Duty we trust him to handle each and every situation that may arise. I am proud that he could handle yours---and...

Good location, good personal service, good location

VaGoldVirginia, Virginia — Mon, 20 May 2013 01:32:37 GMT

TripAdvisor traveler rating: 4 of 5 stars

Spent weekend here during the Preakness Race, would stay again. Nice personal service, rooms are nice and comfortable the restaurant is worth visiting again. Plenty of warm Chocolate Cookies, guest...

Owner response

A TripAdvisor Member — Tue, 21 May 2013 20:25:43 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear VaGoldVirginia, Thanks for the review! I appreciate the kudos to the restaurant. We strive hard to deliver value through price and quality. Preakness is a wonderful tradition and we look...

Perfect off airport convenience

Elect_nginear, Irvine, California — Sat, 18 May 2013 21:08:25 GMT

TripAdvisor traveler rating: 4 of 5 stars

Stayed here for business trip. Rooms were modern and clean. Free Shuttle to/from airport and lite rail stop for easy convenience to Camden yards or inner Harbour. Staff are friendly and engaging. ...

Owner response

A TripAdvisor Member — Tue, 21 May 2013 17:53:48 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Elect_nginear, Thanks for the review! You describe us perfectly: clean rooms, great location, friendly staff. And, you are right, great food and drinks, too, which is why our restaurant and...

This is the place to stay in Baltimore ..!!! Wonderdul staff at the front desk ..!! Pierre was a great help to us !!

Edward S, New York City, New York — Sat, 18 May 2013 12:40:59 GMT

TripAdvisor traveler rating: 5 of 5 stars

I would not want to stay anywhere else the next time I travel to Baltimore , this is an ideal location and I was so impressed with the professional and friendly folks at the front desk ..!! Thanks...

Owner response

A TripAdvisor Member — Tue, 21 May 2013 17:50:50 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Edward S, Thanks for the review! Your compliments are high praise. I am thrilled to read that we have won you as a loyal guest. I think you would agree that we have a dedicated team of...

Great place to stay

Debra K, Topeka, Kansas — Fri, 17 May 2013 18:16:43 GMT

TripAdvisor traveler rating: 5 of 5 stars

I have one more night of my 14 night stay. I travel for a living and work 12 hours everyday I am on the road. To say the least, I am so happy to find hotels where staff treat you with respect and...

Owner response

A TripAdvisor Member — Tue, 21 May 2013 16:18:48 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Debra K, Thanks for the review! This may go down as one of my favorites. I am so grateful that you took the time to share about your experience and recognize Victor. He knows how to go...

Shuttle Driver-Victor

NDB_629, Atlanta, Georgia, United States — Fri, 17 May 2013 10:24:50 GMT

TripAdvisor traveler rating: 5 of 5 stars

Victor was our driver for our morning and sometimes afternoon shuttle to and from our Hospital project. He was very professional and considerate of our time in getting us to the site on time and...

Owner response

A TripAdvisor Member — Tue, 21 May 2013 16:07:52 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear NDB_629, Thanks for the review! We were glad to be able to host you and your group. I am thrilled to learn about how Victor accomodated you. He is a great employee who truly embodies our...