TripAdvisor Reviews - Scotland's Hotel Feed

Scotlands Hotel - The Truth!

wilbur94, Perthshire — Fri, 25 Jul 2008 09:42:09 GMT

TripAdvisor traveler rating: 5 of 5 stars

Stayed at this hotel in July and have nothing but praise for the hotel and its staff. Check in was quick and efficient, the receptionist smiling and helpful. Directions to our rooms were clear and...

Owner response

A TripAdvisor Member, Pitlochry — Sat, 26 Jul 2008 09:39:16 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your recent review, I am pleased that you and your party enjoyed your recent stay at our hotel, I will pass your comments on to the team, who will be delighted. I am looking forward to...

Huge disappointment and very overpriced.

Thomas58, UK — Mon, 21 Jul 2008 13:50:02 GMT

TripAdvisor traveler rating: 1 of 5 stars

The website grossly misrepresents this hotel - it is very overpriced for what it delivers. The public areas/corridors are shabby and hostel like. It totally lacks any atmosphere. We booked a four...

Owner response

A TripAdvisor Member, Pitlochry — Tue, 22 Jul 2008 09:04:37 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your recent review, I am pleased to announce the refurbishment of the remaining first floor and all corridors in the hotel, we are aware they are a little tired and work will start in...

A mixed experience

Kerr-Kelly, Belfast Northern Ireland — Sun, 20 Jul 2008 23:28:27 GMT

TripAdvisor traveler rating: 2 of 5 stars

Beautiful countryside, picturesque town, happy reason to be there - family wedding nearby. We were part of a major extended family booking. Our immediate family occupied three rooms ranging in size...

Owner response

A TripAdvisor Member, Pitlochry — Mon, 21 Jul 2008 17:45:04 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to complete your review. In response to your valued comments, All of our bedrooms vary in size however I am looking into the possibility of combining some of our single...

Poor

nickstrisplights, Aberdeen — Wed, 16 Jul 2008 12:05:23 GMT

TripAdvisor traveler rating: 1 of 5 stars

Arrived 2 hours after the allocated check in time and were made to feel somewhat of a burden by the scowling receptionist. Once up to our room it hadn't even been cleaned, even having had ALL DAY to...

Owner response

A TripAdvisor Member, Pitlochry — Fri, 18 Jul 2008 17:52:45 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to complete your recent review. I am dissapointed that you did not enjoy your visit to Pitlochry yet I can only respond to your comments about the hotel and not Pitlochry...

Average Hotel

pedster, greenock — Fri, 11 Jul 2008 09:27:00 GMT

TripAdvisor traveler rating: 3 of 5 stars

Stayed here recently with my wife and young child. Hotel was a little tired and our room was ok with nice soap/ shampoo provided. Pool and spa bath pleasant but sauna door requires repair and the...

Owner response

A TripAdvisor Member, Pitlochry — Mon, 14 Jul 2008 07:35:39 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your recent review, I am pleased to announce the refurbishment of the leisure club will start later on this month, this will include the changing rooms and the sauna area, with a new...

best hotel in scotland

cherylc22, glasgow — Thu, 10 Jul 2008 15:24:53 GMT

TripAdvisor traveler rating: 5 of 5 stars

I went to this hotel with the family and had a really good time. The staff were great very friendly and polite. The rooms where nice, clean and tidy not to mention the best shower ever. The food was...

Owner response

A TripAdvisor Member, Pitlochry — Tue, 22 Jul 2008 09:09:11 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your kind words in your review, I will pass on your comments to the team who will be delighted. I look forward to welcoming you back to Scotlands in the near future. Kind regards Marc...

Should be renamed Scotlands worst hotel

alandkatrina, Scotland — Sun, 06 Jul 2008 15:55:05 GMT

TripAdvisor traveler rating: 1 of 5 stars

We booked this visit as a quick break from work. We were sorely disappointed. When we arrived, we thought, lovely building, it has potential, we checked in without issue. However, having done our...

Owner response

A TripAdvisor Member, Pitlochry — Wed, 09 Jul 2008 14:38:28 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to write your review, I am extreamly dissapointed to read the catalogue of errors that occured during your recent visit. Please let me assure you these are not my usual...

Not to be repeated

SonnyDundee, Dundee — Sun, 06 Jul 2008 13:25:02 GMT

TripAdvisor traveler rating: 2 of 5 stars

4 of us spent 2 nights in rooms which were clean and without any frills. Tap top missing in one bathroom and a bedroom light didn't work. Toiletries were a bit mean with only 1 shampoo, soap and...

Owner response

A TripAdvisor Member, Pitlochry — Wed, 09 Jul 2008 08:56:38 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to write your review, guest feedback is vital to ensure that we meet our guests expectations, On this occassion we clearly got things wrong & I would like to apologise. I...

Fantasic hotel, great staff

mysterysh0pper, scotland — Mon, 23 Jun 2008 20:43:40 GMT

TripAdvisor traveler rating: 5 of 5 stars

I stayed at this hotel on Bank Holiday weekend and I had a fantastic time. Was situated in Bank House which is adjacent to the hotel but has just recently been refurbished. The room was lovely, only...

Owner response

A TripAdvisor Member, Pitlochry — Sat, 28 Jun 2008 12:56:49 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your kind words in your review, I will pass on your positive comments to the team, I apologise for the lack of remote control, this has now been rectified, The Mushrooms & Potato scones...

Excellent hotel

Edinburghlad39, Edinburgh — Sat, 21 Jun 2008 15:09:37 GMT

TripAdvisor traveler rating: 5 of 5 stars

The simple way of saying it is, excellent, excellent, excellent! We recently spent 3 nights at this hotel and were over the moon. The room was certainly not the largest but very tastefully decorated...

Owner response

A TripAdvisor Member, Pitlochry — Tue, 24 Jun 2008 17:29:21 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your very positive review after your recent visit to Scotland's Hotel & Leisure Club. Guest feedback is extreamly important to us and thank you for taking the time to express your...