TripAdvisor Reviews - Chase Suites Des Moines Feed

Good long-term stay

geodude64, West Branch, Iowa — Sun, 14 Sep 2008 01:42:34 GMT

TripAdvisor traveler rating: 4 of 5 stars

I've stayed at this hotel for the past three years in Aug. during the 10 days I work at the Iowa State Fair. I enjoy the large rooms with a complete kitchen where I can relax after a long day at the...

pretty nice

kylen610, Marble Rock, Iowa — Fri, 25 Jul 2008 17:48:35 GMT

TripAdvisor traveler rating: 4 of 5 stars

I would stay here again. I was great with a small child. Alot more room than a normal hotel room. If I was to stay again, I would ask for a room AWAY from the interstate. We thought it would not...

Resort feel, wonderfully renovated rooms

BLatty, Minneapolis — Tue, 17 Jun 2008 03:06:54 GMT

TripAdvisor traveler rating: 5 of 5 stars

This is a wonderful property. It is set up in the form or condos. There are several buildings, built close together. In each building there are 4 main floor, and four second floor units. The whole...

Nice Place

kcdodger, KC — Sun, 01 Jun 2008 19:31:12 GMT

TripAdvisor traveler rating: 4 of 5 stars

Free internet in the room and I would stay here more. Always ask to have a room to the front of the property to aviod the loud highway noise. Nice rooms, great staff, great breckfast and happy...

will be back again

whyme2, Wheaton,IL — Wed, 21 May 2008 06:44:18 GMT

TripAdvisor traveler rating: 4 of 5 stars

I liked the place a lot,only wish they came w/ wireless internet connection for free & came w/ hot buffet breakfast, that would be excellent. Otherwise I don't have any complain, the beds were...

Nice rooms - small pool - bad maid service

TravelingREVMdM, Omaha Area — Tue, 18 Sep 2007 04:00:00 GMT

TripAdvisor traveler rating: 3 of 5 stars

We checked in and had a lot of trouble with our television - new flat screens would not turn on, and then later would not turn off - we would have to work and work to get it on - and to get it off, we...

Owner response

A TripAdvisor Member, Des Moines, Iowa — Thu, 04 Oct 2007 17:29:05 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for taking the time to post your review, we really appreciate the feedback! With the recent renovation in our suites, one of the upgrades were to HD TV's. We discovered that our...

room and service okay, check bill when you get home.

typingtraveler, northern iowa — Mon, 27 Aug 2007 04:00:00 GMT

TripAdvisor traveler rating: 3 of 5 stars

I was staying in Des Moines for business. I could hear the highway all night long the first week. The next week I was moved to a different room and did not hear the noise as bad. The breakfast was...

Owner response

A TripAdvisor Member, Des Moines, Iowa — Thu, 04 Oct 2007 17:38:41 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to post your review, your feedback is appreciated! I am sorry that you had a bad experience at our hotel. I wish that there was something I could do about the highway...

Smelly and suspect cleaning

DataBase_Consultant, Nashville — Fri, 17 Aug 2007 04:00:00 GMT

TripAdvisor traveler rating: 2 of 5 stars

I stayed at the Chase Suites for business because they had the cheapest rates around. The room I was given was obviously a smoking room previously. I believe the hotel is completely non-smoking now...

Owner response

A TripAdvisor Member, Des Moines, Iowa — Tue, 21 Aug 2007 04:00:00 GMT

TripAdvisor traveler rating: 0 of 5 stars

Firstly, let me apologize for unpleasant stay with our hotel and thank you for input. We are an all Non-Smoking property, since October of 2005 and that just went through a full renovation of rooms....

Chase Hotel is number one.

gormili, Cleveland — Tue, 24 Apr 2007 04:00:00 GMT

TripAdvisor traveler rating: 5 of 5 stars

I really enjoyed my stay at Chase. The staff was efficient and the rooms were large with full size kitchens. The only inconvenience was with the construction dumpsters and machinery in the parking...

Really convenient

Steve60640, Chicago — Mon, 21 Aug 2006 04:00:00 GMT

TripAdvisor traveler rating: 4 of 5 stars

We stayed in a two-bedroom suite. The layout was really convenient and having two bathrooms was great. The place was very clean and really a great home away from home. The price was reasonable. The...