TripAdvisor Reviews - Doubletree Wilmington Downtown Feed

Fantastic staff and service!

Gardenclaire, Skibbereen, Ireland — Mon, 17 Jun 2013 21:41:18 GMT

TripAdvisor traveler rating: 5 of 5 stars

This hotel is in a very handy spot for downtown and central Wilmington, just a short walk from Rodney Square and all that central Wilmington has to offer. The staff at this hotel are really lovely...

Upgrades, Free Shuttle Service!

mmwm, USA — Wed, 12 Jun 2013 12:31:12 GMT

TripAdvisor traveler rating: 5 of 5 stars

We had never stayed at a DoubleTree before; based on this stay we will be staying at more of them in the future. We were upgraded to an honors room on arrival, which meant free (and quick) wireless...

Owner response

A TripAdvisor Member — Fri, 14 Jun 2013 18:24:31 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to let us know about your stay. We are very glad you enjoyed it and I will definitely share your feedback with James and his peers. They take great pride in providing...

Room next to elevator shaft and old toe nails on the floor

drm000, Smyrna — Wed, 12 Jun 2013 00:45:51 GMT

TripAdvisor traveler rating: 1 of 5 stars

First time staying here and trying to get some work done for a meeting tomorrow. Luckily I got the room that adjoins the elevator shaft which you can hear constantly running up and down. The highligh...

Owner response

A TripAdvisor Member — Fri, 14 Jun 2013 18:22:55 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to complete a review via TripAdvisor. I do sincerely apologize for the challenges you encountered. I do hope you received my email a few days ago. The cleanliness of...

Old, moldy, smelly, dirty

Ricardo P, Wilmington, United States — Mon, 10 Jun 2013 10:39:50 GMT

TripAdvisor traveler rating: 1 of 5 stars

This place is a dump. Shower curtain with mold and horrible odor. Carpet was dirty, with spots, not only in my room but all over the place. Internet was extremely slow. Air conditining sounded...

Owner response

A TripAdvisor Member — Fri, 14 Jun 2013 18:16:47 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to complete a review via TripAdvisor. Our guest feedback is very important to us. I sincerely apologize for the challneges you encountered, as cleanliness should not be...

Very nicely done- thanks!

LMHC1RPH2, Martinsville, Indiana — Sat, 08 Jun 2013 15:32:59 GMT

TripAdvisor traveler rating: 4 of 5 stars

This venue was chosen to deliver a seminar, and this reviewer did stay overnight. Typically, there is a standard for DoubleTree Hotels, and this facility met those standards adequately. The room was...

Owner response

A TripAdvisor Member — Fri, 14 Jun 2013 18:13:38 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to post a review on TripAdvisor. I am very glad to hear you enjoyed your stay. And I very much agree about rush hour in Wilmington. Please do not hesitate to contact...

Just what we needed

256HeatherS, Bethany Beach, Delaware — Sun, 02 Jun 2013 11:14:59 GMT

TripAdvisor traveler rating: 4 of 5 stars

We stayed here for 2 nights because my husband had an exam at UD Wilmington. This was one of the closest hotels to that site. Check-in was easy...the front desk staff was very nice and the cookie...

Owner response

A TripAdvisor Member — Fri, 14 Jun 2013 18:08:05 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to share feedback on your stay with us via TripAdvisor. We are very happy to hear you enjoyed your stay. I do apologize for the challenge you encountered with the...

Poor room service, dirty beds

Business T, Chicago, Illinois — Sun, 26 May 2013 12:39:31 GMT

TripAdvisor traveler rating: 1 of 5 stars

Stayed here three nights earlier this month (may15-17). Decent location. Poor room service. Blood and gunk on comforters....bed linen smelled bad. Room service didn't replace room essentials including...

Owner response

A TripAdvisor Member — Fri, 31 May 2013 14:47:16 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to send us a review. We’re very sorry the challenges you encountered. I have addressed the problems you mentioned with our housekeeping team. Thank you for alerting us to...

Free Everything, Except the Parking

Ominnicks, Kearny, NJ — Fri, 24 May 2013 17:08:29 GMT

TripAdvisor traveler rating: 5 of 5 stars

I was looking to stay at a Hilton hotel and settled for a Doubletree by Hilton. I was really surprised about the hotel. It was very modern looking and you get a couple of free things. It started...

Owner response

A TripAdvisor Member — Fri, 31 May 2013 14:56:20 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to complete a review on Trip Advisor. We were very glad to hear that you enjoyed your stay. We are happy you were able to enjoy some of the complimentary amenities at...

Business Traveler

Frederica M, Brooklyn, United States — Fri, 24 May 2013 09:50:05 GMT

TripAdvisor traveler rating: 5 of 5 stars

This hotel was an excellent choice. I was tired after a full day of traveling and meetings and there was no issue with getting in, settled and into bed. The staff was friendly and when I needed help I...

Owner response

A TripAdvisor Member — Fri, 31 May 2013 14:59:28 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for writing a review, our guest feedback is very important to us. I am very glad to hear you enjoyed your stay. I do apologize for the challenge you encountered leaving the next day. ...

Big tv, nice view, good staff,stuffy room

Amos B, Westerly, United States — Thu, 23 May 2013 13:54:13 GMT

TripAdvisor traveler rating: 4 of 5 stars

This is the second time I have stayed here. The room is very nice, clean. It was relatively quiet, there was some noise outside the room in the early ours but the staff came and sorted it out...