TripAdvisor Reviews - Northrock Suites Feed

Good Deal

seasonedtraveler0321, Wichita — Mon, 06 May 2013 17:59:59 GMT

TripAdvisor traveler rating: 4 of 5 stars

For the money, this is one of the better hotels in Wichita. I agree with some of the other reviewers that the room setup is odd in some of the rooms, but other than that the hotel is in decent shape....

Owner response

A TripAdvisor Member — Thu, 09 May 2013 14:08:50 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your comments. We try hard to make your stay the best we can. The hot tub is cleaned and checked every day before the pool area opens. Unfortunately when alot of people use it in a 24...

Wow. We're disappointed!

Edie W, Tulsa, Oklahoma, United States — Sun, 28 Apr 2013 00:12:46 GMT

TripAdvisor traveler rating: 1 of 5 stars

Please remember that we've been staying at this motel twice a year for about ten years or more! Suddenly on this trip, our room didn't get made up. When we called to complain, there's only one person...

Owner response

A TripAdvisor Member — Thu, 09 May 2013 14:16:24 GMT

TripAdvisor traveler rating: 0 of 5 stars

I'm sorry about your disappointing stay, when you wrote us a very good review just a couple months earlier. The most of the evening hours, we do only have one front desk person, and if they are busy,...

good stay

carolShellKnob, SHELL KNOB — Wed, 30 Jan 2013 14:10:45 GMT

TripAdvisor traveler rating: 4 of 5 stars

After reading the other reviews I pretty much agree with them. The entrance is impressive, spacious and well decorated, the room was large but should have been arranged differently and somewhat...

Owner response

A TripAdvisor Member — Thu, 31 Jan 2013 19:16:49 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thanks for the review. I'm glad you enjoyed the breakfast so much. And I'm glad we got the noisy guest issue fixed. If you call the front desk, we will do our best to keep noise and problems to a...

Easy on the budget

Steve K, McCook, Nebraska, United States — Wed, 23 Jan 2013 01:49:59 GMT

TripAdvisor traveler rating: 4 of 5 stars

The hotel was pretty easy on the budget, but there are some things they could improve on. The facility was clean and neat and the front end staff seemed pleasant upon check in. The decor and the rooms...

Owner response

A TripAdvisor Member — Wed, 30 Jan 2013 16:20:29 GMT

TripAdvisor traveler rating: 0 of 5 stars

I appreciate the kind words. We are constantly trying to update and improve our hotel. There are several areas in our budget for 2013 that we are planning on improving. Replacing some old furniture is...

Our second home away from...

Edie W, Tulsa, Oklahoma, United States — Sun, 20 Jan 2013 14:43:57 GMT

TripAdvisor traveler rating: 5 of 5 stars

We used to live in Wichita, have family here, so, we come to NorthRock a lot! And it rarely disappoints. Just today we asked for a little extra time to check out & it was okay with the front desk :)...

Owner response

A TripAdvisor Member — Wed, 30 Jan 2013 16:27:08 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank You for your great review. We try to do everything we can to make your stay with use pleasant. We are continuing to update the property and have several improvements planned for 2013. And an...

Who Designed These Rooms?

jahansen, Western New York — Sat, 19 Jan 2013 05:45:35 GMT

TripAdvisor traveler rating: 3 of 5 stars

This is one of the stranger hotels I've stayed at in a while. The common areas (pool, breakfast area, lobby, etc) are really quite nice. But the rooms!... The design choices made here are just odd. ...

Owner response

A TripAdvisor Member — Wed, 30 Jan 2013 16:39:32 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank You for your response and input. We appreciate the positves you mentioned, and are continually working to improve the hotel with updates and remodeling. Please know that we do have alot of rooms...

Good on a Budget

Uncbears21, Liberal, Kansas — Mon, 29 Oct 2012 16:01:20 GMT

TripAdvisor traveler rating: 3 of 5 stars

Good place if you are looking to stay on a budget. Welcoming lobby to walk into. Rooms are just ok, one of our beds had a big stain on the sheets that couldn't have been missed when the sheets were...

Exceptional value

amvonnor, Elgin, IL — Mon, 01 Oct 2012 16:45:53 GMT

TripAdvisor traveler rating: 5 of 5 stars

We were so pleased with this hotel! The lobby/common areas were nicely decorated and didn't seem like a "cheap" hotel & the whole place always smelled good (so much so that my whole family noticed...

Lots of better hotels in the area

DMII, Farlington, KS — Mon, 24 Sep 2012 18:11:24 GMT

TripAdvisor traveler rating: 2 of 5 stars

I have stayed at this hotel a couple of times several years ago and decided to give it another try. Several problems with the hotel including lack of towels in the room and very restrictive pool...

We had a GREAT stay!

bondedinoz, Topeka, Kansas — Mon, 13 Aug 2012 16:07:42 GMT

TripAdvisor traveler rating: 5 of 5 stars

We needed a room fast because the place we had reserved prior to this was awful. This was a welcome change. The entry was nice, the reception we received was wonderful and informative. We needed 2...

Owner response

A TripAdvisor Member — Wed, 30 Jan 2013 16:47:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank You for your positive review. Larger families like yours love our 2 bedroom suites! We hope to see you again!! And yes, we did add yogurt to the breakfast for people wanting a 'healthier'...