TripAdvisor Reviews - Country Inn & Suites By Carlson, Savannah-Midtown Feed

Will definitely stay again !

Crystal W, Ellwood City, Pennsylvania, United States — Fri, 14 Jun 2013 14:13:23 GMT

TripAdvisor traveler rating: 5 of 5 stars

After reading the reviews on Trip Advisor I had my concerns about this hotel as I woud be traveling with my grandchildren, ages 7 & 3, as well as my daughter. I can tell you that my friend thoroughly...

Owner response

A TripAdvisor Member — Mon, 17 Jun 2013 18:09:21 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Crystal, Thank you so much for taking the time to review our hotel. We can not thank you enough for all of the kind remarks concerning your stay at our hotel. It os the positive comments from...

The Truth---Substandard Conditions

beachtraveler1001, pittsburgh, pa — Thu, 23 May 2013 19:47:54 GMT

TripAdvisor traveler rating: 1 of 5 stars

I would first like to say that I am a Carlson Club member and we travel frequently and many times stay at the Country Inns. We were very disappointed in this property and would not recommend staying...

Owner response

A TripAdvisor Member — Mon, 27 May 2013 18:48:21 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Patrica, Thank you for taking the time to complete our guest satisfaction survey.On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your...

A very pleasant stay

bookwormwendy, Lexington, TN — Tue, 21 May 2013 17:52:41 GMT

TripAdvisor traveler rating: 5 of 5 stars

We love Savannah. This is the third time we have visited but the first time we have stayed at midtown. While it is a drive into the historic district, it is a short one. This hotel is also located...

Owner response

A TripAdvisor Member — Thu, 23 May 2013 14:14:29 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Wendy, Thank you so much for your glowing review. We certainly appreciate your stay with us and that you took the time to review our hotel. We hope that your travels will bring you back to our...

A disappointment

Thomas A, Mauk, GA — Mon, 20 May 2013 15:39:50 GMT

TripAdvisor traveler rating: 2 of 5 stars

I normally like the Country Inn and Suites. This place is in bad need of repair. Fridge and Mircrowave did not work in the room. We thought we would stay a couple of nights but left the next...

Owner response

A TripAdvisor Member — Thu, 23 May 2013 13:55:31 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Thomas, We ae so sorry to hear about your experience at our hotel. I was unaware of a room that had a refrigerator and microwave that were not working. I have not had any reports of this matter...

Below average for us

JANICE S, South Charleston, Ohio — Sat, 18 May 2013 12:28:46 GMT

TripAdvisor traveler rating: 3 of 5 stars

The location was good, price was right, but it did have some flaws. This place definitely needs an update and good cleaning as there were many stains. It was somewhat noisy due to the airport, but...

Owner response

A TripAdvisor Member — Mon, 20 May 2013 14:10:00 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Janice, Thank you for taking the time to review our hotel. We are working diligently to correct the concerns that you shared about your room and the breakfast. We are proudly located by Hunter...

Great location with nice amenities

monkeyface543, Florida — Mon, 13 May 2013 20:28:29 GMT

TripAdvisor traveler rating: 5 of 5 stars

This hotel was in a great location. Close walking distance to the river, restaurants and sights. The room was kept clean but the air vent in the bathroom didn't work and the carpet was coming up in...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 18:45:19 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for staying with us and reviewing our hotel. We appreciate all of your kind comments concerning our hotel. We also will look into your concerns about the carpet and other issues...

Not a good choice

grandmazany, Buffalo, New York — Wed, 17 Apr 2013 00:28:12 GMT

TripAdvisor traveler rating: 1 of 5 stars

Price was right but that was all. Bedding had holes, didn't appear clean. Second day baskets weren't emptied, no clean towels, and no shampoo. Rugs were dirty with stains and needed a good cleaning....

Owner response

A TripAdvisor Member — Thu, 18 Apr 2013 16:32:33 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Grandmazany, I am sorry to hear about your experience at our hotel. I have discussed your issues with the staff in order that the same issues will not occur again. I apologize that your bedding...

Nice place

Kira-nerece — Tue, 16 Apr 2013 19:01:53 GMT

TripAdvisor traveler rating: 4 of 5 stars

This hotel is very clean, the desk clerk was very friendly and was asking where we planning to go such as Tybee Island. The unit was very quiet. The location was close to restaurants and not far from...

Owner response

A TripAdvisor Member — Thu, 18 Apr 2013 16:26:38 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Kira-nerece, Thank you for taking the time to review our hotel. We are happy to see that you enjoyed your time with us and that you rested well in your quiet room. Please visit us again when...

Nice room

Roni C, Stoughton, Wisconsin, United States — Mon, 15 Apr 2013 00:05:56 GMT

TripAdvisor traveler rating: 4 of 5 stars

This was a nice surprise on our trip. It wasn't that far from the historic district and it was such a great hotel for a very cheap price. I was expecting a room with 2 queen beds and we got an...

Owner response

A TripAdvisor Member — Mon, 15 Apr 2013 13:30:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Roni C, Thank you for taking the time to review our hotel. We are so pleased that you enjoyed your time at our hotel and that it was a pleasant surprise. I apologize that you did not receive...

OK not Great Dirty sheets

tedman007, Stone Mountain, Georgia — Thu, 11 Apr 2013 01:11:26 GMT

TripAdvisor traveler rating: 3 of 5 stars

Hotel OK nothing to cheer about. Had to move to three different rooms. First room, Dirty sheets, unchanged, hair and blood stains on sheets.. Wow.. can anybody say hepititus? Second room Good, but...

Owner response

A TripAdvisor Member — Fri, 12 Apr 2013 14:10:08 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear tedman007, Thank you for taking the time to review our hotel. We can not apologize enough for your experience at our hotel. This incident prompted management to seriously look at the staff and...