TripAdvisor Reviews - Extended Stay America - Indianapolis - Northwest - I-465 Feed

Fantastic visit!

minyb — Mon, 08 Apr 2013 20:28:13 GMT

TripAdvisor traveler rating: 5 of 5 stars

We normally stay at extended stay, and this was by far the best experience ever! The room was great. Very clean, double sinks and a huge oval tub. The staff friendly and the room was a huge value....

Owner response

A TripAdvisor Member — Tue, 30 Apr 2013 13:11:58 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally...

Go somewhere else if at all possible.

M D, Madison, Wisconsin — Mon, 04 Mar 2013 03:50:06 GMT

TripAdvisor traveler rating: 1 of 5 stars

I was very disappointed to be moved here from a related hotel (Homestead Suites, which was highly recommended by a friend) two days before my trip. Calls to the staff and requests to speak to a...

Owner response

A TripAdvisor Member — Tue, 19 Mar 2013 13:23:47 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please...

WONDERFUL STAFF, building needs some upgrades

xaiver g, Indianapolis, Indiana — Wed, 27 Feb 2013 13:57:07 GMT

TripAdvisor traveler rating: 5 of 5 stars

What a wonderful staff they have at the ESA but their building rally needs some upgrades. Wilma was great at checkin taking care of a few little problems that we had with some silverware and needing...

Owner response

A TripAdvisor Member — Tue, 19 Mar 2013 13:22:45 GMT

Good value for the price

Sherry L, Saginaw, Michigan — Mon, 25 Feb 2013 15:42:18 GMT

TripAdvisor traveler rating: 3 of 5 stars

Not the best but worth the money especially if you are only sleeping there. The room fit 6 adults fairly comfortably. Tiny double beds and sofa bed but acceptable. Not a huge breakfast but coffee,...

Owner response

A TripAdvisor Member — Tue, 05 Mar 2013 13:42:52 GMT

TripAdvisor traveler rating: 0 of 5 stars

It was very kind of you Ms. Sherry L. to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Indianapolis - Northwest - I-465. It's always satisfying to read...

Convenient location off I-465 NW of Indy, needs some upgrading

ThreeRivers75, Illinois — Mon, 21 Jan 2013 03:31:46 GMT

TripAdvisor traveler rating: 3 of 5 stars

Apparently a recently acquired property by this company. Pay attention to driving directions, another property with the same name within a half mile, and street access to this location is a bit buried...

Owner response

A TripAdvisor Member — Mon, 04 Feb 2013 20:56:51 GMT

TripAdvisor traveler rating: 0 of 5 stars

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our...

The Staff

WorldTraveler2492, Charlotte, North Carolina — Wed, 31 Oct 2012 22:25:20 GMT

TripAdvisor traveler rating: 3 of 5 stars

Staff is great. Housekeeping Great. Price. Over the past ten years i have stopped in at one time or anther at this hotel. It is not perfect, but O'kay. Some of the hotel personel are from other hotels...

Owner response

A TripAdvisor Member — Wed, 07 Nov 2012 20:41:27 GMT

Numerous stays here

Kandlelight, Cayuga, Indiana — Tue, 30 Oct 2012 06:29:48 GMT

TripAdvisor traveler rating: 3 of 5 stars

I have stayed here numerous times over the past year. I rarely experienced any negatives issues. The only negative ones that I had were 1) someone either smoking in the hallway or in their room...

Owner response

A TripAdvisor Member — Wed, 31 Oct 2012 20:39:13 GMT

Okay place but not my first choice in the future

FarmRescueVolunteer, Louisville, Kentucky — Sun, 05 Aug 2012 21:09:12 GMT

TripAdvisor traveler rating: 3 of 5 stars

Check-in went smoothly, room was plenty big for myself and two daughters, everything was clean, but... every afternoon when we returned from our activities, the keys didn't work. We were on the third...

Owner response

A TripAdvisor Member — Tue, 14 Aug 2012 20:49:52 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to review your recent stay at our hotel. We are committed to providing every guest with outstanding accommodations, so I was pleased to read your remarks about your...

Stayed 10 days

Alexander L, Ewa Beach, Hawaii — Wed, 04 Jul 2012 14:27:49 GMT

TripAdvisor traveler rating: 5 of 5 stars

Outstanding service and outstanding cleanness of my room. Staff were friendly and helpful. Wifi was excellent. I would recommend anyone staying here. I'm happy and pleased.

Owner response

A TripAdvisor Member — Mon, 16 Jul 2012 20:23:36 GMT

TripAdvisor traveler rating: 0 of 5 stars

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Indianapolis - Northwest - I-465. It's always satisfying to read positive...

Don't let the cheap price on online booking sites and others'positive reviews hook you!

911melissa, Southern Indiana — Mon, 02 Jul 2012 21:39:47 GMT

TripAdvisor traveler rating: 2 of 5 stars

While this hotel was clean and the bed was comfy, everything else was bad enough to outweigh the good. We waited at the front desk to check in and ended up having to call the number on the booking to...

Owner response

A TripAdvisor Member — Tue, 14 Aug 2012 20:52:47 GMT

TripAdvisor traveler rating: 0 of 5 stars

I recently received a copy of your review of our hotel. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my...