TripAdvisor Reviews - Marriott Mystic Hotel and Spa Feed

Great staff and food. Rooms just fine.

Zporsche, New Jersey — Sun, 16 Jun 2013 01:09:40 GMT

TripAdvisor traveler rating: 5 of 5 stars

We stayed at the Mystic Marriott as part of an Arthur Murray group. Were not sure what to expect beyond a good ballroom. Well, from the gentleman at the front desk (Adam) to the clean, just fine room...

Easy access

CapeSharon, Massachusetts — Sat, 15 Jun 2013 00:10:04 GMT

TripAdvisor traveler rating: 4 of 5 stars

Location is great...easy on and easy off rte 95. There is a restaurant on site as well as a Starbucks (don't get excited about the pastries there unless you know they are fresh!) the hotel is a...

Too warm at night

crintigger, Orinda, California — Fri, 14 Jun 2013 23:00:30 GMT

TripAdvisor traveler rating: 3 of 5 stars

We stayed 3 nights and the front desk staff were very helpful. Room had only coffee for 1 person first 2 days, no refill toilet paper, but was clean and bed was very comfortable. I like to sleep...

Go to the Hilton or go to the Hyatt.

Tony S, Covington, Kentucky — Fri, 14 Jun 2013 18:47:30 GMT

TripAdvisor traveler rating: 2 of 5 stars

Our reservation was lost even though It was made in December - we had a confirmation number to prove that we had booked a room. We were staying there for a wedding and they didn't even offer up a deal...

Some highs and a few lows

Steve C, New Castle, Delaware — Mon, 10 Jun 2013 03:14:00 GMT

TripAdvisor traveler rating: 3 of 5 stars

I would like to start this review by stating that the service at the front desk was nothing short of excellent. We arrived without a reservation on a Thursday night. The front desk attendant found...

Owner response

A TripAdvisor Member — Wed, 12 Jun 2013 13:12:34 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to leave us feedback on TripAdvisor. Your comments and experiences have been shared with our teams here. It was great to read that our front desk exceeded your...

You can probably find a better deal elsewhere

MaxineSal, Shelton, Connecticut — Sun, 09 Jun 2013 18:16:10 GMT

TripAdvisor traveler rating: 2 of 5 stars

First off, they lost our reservation. It was made in December for a June wedding. There were no reduced rates for the guests, even though there was quite a large block of rooms booked for the event....

Owner response

A TripAdvisor Member — Wed, 12 Jun 2013 13:42:43 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your TripAdvisor review. It was disappointing to read that your stay with us did not meet your expectations. We strive to be the hotel of choice in the Mystic area and will review your...

Not a family hotel!

1Mamasan, Victor, New York — Sun, 09 Jun 2013 02:17:13 GMT

TripAdvisor traveler rating: 3 of 5 stars

We are at the Mystic Marriott for a family get away. We cannot swim in the pool because there is a large teenage party there and the door to the parking lot is open for visitors that are not staying...

Owner response

A TripAdvisor Member — Wed, 12 Jun 2013 13:52:06 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for selecting the Mystic Marriott for your family get-away. We are disappointed to hear that you did not have a wonderful experience during your recent visit. Our team is committed to making...

Place is changing... :-/

LeonardoFibo, Rome, Italy — Sat, 08 Jun 2013 16:19:10 GMT

TripAdvisor traveler rating: 3 of 5 stars

Spend a week every two month at Marriott Mystic, and saw the all thing going south. People have changed, not as clean, just not the old good experience I was used to. Service at the bar and...

Owner response

A TripAdvisor Member — Wed, 12 Jun 2013 13:55:54 GMT

TripAdvisor traveler rating: 0 of 5 stars

We appreciate your candid comments. I’m hopeful that you will continue to stay with us. Please let me know when you are planning your next trip and perhaps we could schedule a time to discuss your...

Very nice place to stay.

CathandMike — Thu, 30 May 2013 01:47:10 GMT

TripAdvisor traveler rating: 5 of 5 stars

Very nice hotel! We were part of a large wedding block of rooms and had amazing service. The accommodations are excellent and the staff handled a very full and busy weekend with grace. It's proximity...

Excellent hotel

dearanij, Montvale, New Jersey — Wed, 29 May 2013 02:17:43 GMT

TripAdvisor traveler rating: 5 of 5 stars

We have stayed at this hotel many times because it is consistently run vey well. The service is great and the hotel is kept in great shape. The restaurant is convenient and serves good food. We ...