TripAdvisor Reviews - Comfort Suites Austin Airport Feed

Perfect location, great hotel, and terrific staff.

Sean W, Houston, Texas — Mon, 08 Apr 2013 16:37:30 GMT

TripAdvisor traveler rating: 5 of 5 stars

If you are looking for a reasonable priced, nice hotel with amenities in a good location, this is the perfect choice. Right next to airport but very easy access to get to hotel and from leaving hotel...

Owner response

A TripAdvisor Member — Tue, 16 Apr 2013 19:45:02 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Sean W, Thank you for taking the time to share your experience with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. ...

Located well for downtown Austin

VardNoodleblast, Jagulon Beta — Wed, 23 Jan 2013 17:11:56 GMT

TripAdvisor traveler rating: 5 of 5 stars

I have stayed at this hotel over the past two years on a regular basis and for extended periods on occasion. The location is very good for accessing down-town and the toll road to north and south I-35...

Owner response

A TripAdvisor Member — Fri, 08 Feb 2013 20:34:56 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Mr.VardNoodleblast, On behalf of our entire team I would like to thank you for the kind words.We are committed to a total guest satisfaction and we take pride in our hotel and the services we...

BEWARE-stole $1150 off my credit card

James H, Houston, Texas — Tue, 27 Nov 2012 23:34:34 GMT

TripAdvisor traveler rating: 1 of 5 stars

Confort suites are privately owned and not a chain owned by one company. This owner decided to jack up the prices from $100 a nigh to $575 per night as there was a sports event in town to rip off...

Owner response

A TripAdvisor Member — Fri, 30 Nov 2012 20:01:15 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Mr. James H, Thank you for taking the time to share your concerns regarding your reservations at our hotel for Formula 1. As you know, anytime a guest reserves a room with a credit card, he/she...

Ripoff prices, terrible food, bug in bed, door falling apart

zzzzdoc1, Largo, Florida — Mon, 19 Nov 2012 11:08:05 GMT

TripAdvisor traveler rating: 1 of 5 stars

Had a horrible stay here this past weekend. To start with, we were ripped off at a non-refundable rate of $500 a night for our room during the US Grand Prix. While we were there, someone walked into...

Owner response

A TripAdvisor Member — Fri, 30 Nov 2012 19:11:49 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear ZZZZDOC1, Allow me to apologize on behalf of our hotel for failing to meet your expectations.It was not our intention to make your stay horrible. We accomodate many people each night and...

Overcharged Card

sparkles7727, Nederland, Texas — Mon, 24 Sep 2012 11:29:40 GMT

TripAdvisor traveler rating: 2 of 5 stars

As a Choice Privelage member I PRE-PAID for a discounted room 10 days before my check in date. I was traveling here with my husband and 4 month old child. As we checked in, the front desk clerk...

Owner response

A TripAdvisor Member — Tue, 25 Sep 2012 17:07:20 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Ashley, First ,I want to thank you for bringing this to my attention,because only through your eyes as a guest we can see what we are doing right and wrong and how we can improve our...

Very nice

Chryssipus, Toronto — Tue, 18 Sep 2012 03:15:27 GMT

TripAdvisor traveler rating: 4 of 5 stars

Nice, clean, comfortable room. Good hot, free buffet breakfast. Free parking. Wireless internet could have been faster. Close to the airport. Attentive staff. Would definitely stay here again. No...

Owner response

A TripAdvisor Member — Tue, 02 Oct 2012 17:54:16 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Chryssipus, We very much appreciate and value your comments and will share your comments with our team. I am sure your feedback will serve as encouragement to all of our staff as we strive to...

Good Choice near airport

8837Mom, Seattle, Washington — Mon, 20 Aug 2012 21:49:18 GMT

TripAdvisor traveler rating: 4 of 5 stars

I spent 2 nights here because not only did I get a very reasonable rate, it met all my requirements: there was free internet, free parking, a very nice free breakfast and an airport shuttle that runs...

Owner response

A TripAdvisor Member — Fri, 24 Aug 2012 19:40:47 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear 8837 Mom, We are happy to hear ,that Comfort Suites met all your expectations and brand standards during your recent stay. At this hotel we strive to provide exceptional service to all...

Beware!!

Wrights2011, Hamilton, Texas — Tue, 31 Jul 2012 16:10:01 GMT

TripAdvisor traveler rating: 3 of 5 stars

My husband and I spent the night before an early morning flight. Checked in at 11pm, left at 5:30am. The stay was acceptable, lobby was clean. Room was a good size and bed was comfortable. That is...

Owner response

A TripAdvisor Member — Tue, 21 Aug 2012 17:50:52 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Wrights2011, I sincerely appreciate your feedback,as it provides us with the information needed to correct problems and improve on the services we offer our guests. I am sorry,that you were...

Grand Slam

Meatlover, The Woodlands, TX — Sun, 22 Jul 2012 03:25:06 GMT

TripAdvisor traveler rating: 3 of 5 stars

As its name suggests, this property is less than a mile from a major international airport. Do you hear airplanes taking off and flying overhead? Not at all. The hotel is located at the edge of a...

Owner response

A TripAdvisor Member — Tue, 21 Aug 2012 16:51:39 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Meatlover, Thank you for taking the time to share your experience during your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your...

Repeated Stays Pleasing

EightStars, Dunseith, North Dakota — Thu, 12 Jul 2012 17:24:45 GMT

TripAdvisor traveler rating: 5 of 5 stars

Nice large reception area. Huge breakfast room with hot/cold breakfast and good coffee.Warm welcome by helpful, accommodating staff. Clean rooms. Hot water. Not noisy. Clean nice towels. Luggage carts...

Owner response

A TripAdvisor Member — Tue, 21 Aug 2012 16:43:33 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear EightStars, Thank you for choosing Comfort Suites Austin Airport for your recent stay in Austin and taking the time to share your experience. We very much appreciate and value your comments...