TripAdvisor Reviews - El Cid El Moro Beach Hotel Feed

Most relaxing vacation ever

Ryan98366, Port Orchard, Washington — Fri, 17 May 2013 02:03:44 GMT

TripAdvisor traveler rating: 5 of 5 stars

Family of four (Dad, Mom, 10 year old girl, 7 year old girl) just returned from 8 days and 7 nights at the El Moro from 4/27 to 5/4. It was the best more relaxing vacation ever. Yes, Francisco is...

Owner response

A TripAdvisor Member — Sat, 18 May 2013 20:34:55 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear: Ryan98366 Thank you so much for your recent 5 stars review, I’m so glad to hear that you and your family had a wonderful time during your last 8 days at our hotel. We are left without words...

Nice hotel but I wouldn't repeat

Jose C, Monterrey, Mexico — Tue, 14 May 2013 15:05:12 GMT

TripAdvisor traveler rating: 3 of 5 stars

I stayed in this hotel from May 9th to 13th and this was my first time in Mazatlan. The first thing I would say is that the service is excellent. Staff is always willing to help and we got an upgrade...

Owner response

A TripAdvisor Member — Thu, 16 May 2013 22:26:57 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear: Jose c Let me start off by thanking you for giving us a few minutes of your time to share your observations on you recent stay. We are so glad to hear that you found our staff to be...

Mazatlan Hotel a previous Timeshare

wpotts, San Diego, California — Fri, 03 May 2013 05:00:19 GMT

TripAdvisor traveler rating: 3 of 5 stars

I was a early timeshare owner of this property back in 1993 when it was just being launched. The property was incredible and certified as a "Gold Key" property. ( Highest ranking on an international...

Owner response

A TripAdvisor Member — Tue, 07 May 2013 16:14:04 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear WPotts, Thank you for sharing your opinions on Trip Advisor. We are sorry to hear that on your last visit you did not find El Moro as you did years ago. Hopefully, you can visit us again...

El CID El MORO BEACH HOTEL

Talinjan, Glendale, California — Tue, 30 Apr 2013 20:31:10 GMT

TripAdvisor traveler rating: 4 of 5 stars

Went here with my boyfriend in April of 2013. Have to say, had an amazing time. If you plan to visit, Enrike (with a K lol) at the activities center is such fun! He made the experience for us an...

Owner response

A TripAdvisor Member — Wed, 01 May 2013 20:30:30 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear: Talinjan I really want to thank you for this wonderful comment, I sure Enrike from activities and Jaime are more than happy to read this great review, I really appreciate your recent...

Pool Bar Waiters

Shorty77_13, Rochester, Minnesota — Tue, 30 Apr 2013 00:01:27 GMT

TripAdvisor traveler rating: 4 of 5 stars

All I can say is Francisco Renteria is the BEST! From the first time we were down by the pool/pool bar, he knew us for the rest of the time we were there. I got such a kick out of him. "Okie...

Owner response

A TripAdvisor Member — Wed, 01 May 2013 20:22:41 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear: Shorty77_13 I´m more than happy to read your great comment regarding the service provided from our staff, I really appreciated the time you provide us to write this nice words to Francisco...

Best trip ever!!!

HollyKrupickaAugustu, Mount Angel, Oregon, United States — Mon, 29 Apr 2013 16:13:49 GMT

TripAdvisor traveler rating: 5 of 5 stars

My vacation at El Cid Moro Beach was fantastic. Very friendly wait staff, like Ivan, Ramon, Jorge, Alexis. The activity staff was very entertaining. Enrike (with a "K"), Alex, Gabriel, and...

Owner response

A TripAdvisor Member — Tue, 30 Apr 2013 23:04:03 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear: HollyKrupickaAugustu We were thrilled to read your 5-star review of El Cid Moro. We are so glad that you found our hotel was a fabulous choice. We are happy to hear that you found the...

I recommend it for soo many reasons!

carole c, ferrisburg — Sun, 28 Apr 2013 19:18:22 GMT

TripAdvisor traveler rating: 5 of 5 stars

Do you like live harp music while eating a leisurely breakfast on the beach? Do you like being pampered by a friendly staff ready to fulfill your every wish? A tower room with an awesome view of miles...

Owner response

A TripAdvisor Member — Tue, 30 Apr 2013 23:17:03 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear: carole c Wow!! What an outstanding review I really do appreciate you taking the time in writing such a fantastic review! I am so happy to hear that your recent stay was just as great as your...

worst vacation ever

foxtrot152024, Portland, Oregon — Sun, 21 Apr 2013 19:31:40 GMT

TripAdvisor traveler rating: 1 of 5 stars

beds are so hard my husband still hasn't recovered. all inclusive is a joke should be called all exclusive. all they are interested in is selling either time shares or tours. information desks...

Owner response

A TripAdvisor Member — Wed, 24 Apr 2013 22:36:18 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear: foxtrot152024 First of all, thank you for trusting in us and choosing El Cid El Moro to spend your vacation. Given your comments, it is unfortunate that you were unable to enjoy the...

The pool bar waiters are awesome!!!

paxley42, Mazatlan, Mexico — Mon, 08 Apr 2013 15:39:54 GMT

TripAdvisor traveler rating: 4 of 5 stars

I think that the waiters, especially Ramon Morales, and Rodolfo.. Are excellent!! Fast service, bend over backwards to help with anything! Food is good, a little better than some pool bars, not...

Owner response

A TripAdvisor Member — Tue, 09 Apr 2013 19:39:56 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear: Lady Thank you so much for your encouraging and kind comments to our staff I don’t have words to express what this means to me and my team, always is nice to be recognized for a little extra...

Nice place, but keep looking

l72thomas, Delta, Canada — Mon, 08 Apr 2013 15:30:42 GMT

TripAdvisor traveler rating: 4 of 5 stars

We stayed at el CID in March. Changed rooms three times. All inclusive is a joke, never tried any other restuarants. Ate our meals outside of hotel, as they really cater to the Mexicans that visit...

Owner response

A TripAdvisor Member — Tue, 09 Apr 2013 23:46:12 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear: Lady Thank you so much for your recent 4 stars review! We appreciated your constructive feedback of our hotel. I’m sorry to hear that your experience was not positive at all I do however...