TripAdvisor Reviews - Westin St. Louis Feed

One of the nicest Westins...

LALANYC30, New York, NY — Mon, 17 Jun 2013 11:38:05 GMT

TripAdvisor traveler rating: 5 of 5 stars

Rooms are huge, have great bathrooms and are also extremely clean. Overall it's a great place to stay while in St. Louis, especially for a business traveler. They have everything you need to make...

Expensive Birthday!!

Carla986, O'Fallon, Illinois — Sat, 15 Jun 2013 01:40:44 GMT

TripAdvisor traveler rating: 3 of 5 stars

I booked the Westin St. Louis on a Groupon for a friend and I for my birthday. It was still a little more expensive than i would of liked but i thought we could go to the Lumiere Casino. Since i...

Owner response

A TripAdvisor Member — Mon, 17 Jun 2013 16:54:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time complete your review. I appreciate your feedback and comments regarding your recent stay. I apologize that we did not have your requested room type available upon your...

The best Westin!

Bill C, Columbia, Missouri — Mon, 10 Jun 2013 03:08:45 GMT

TripAdvisor traveler rating: 5 of 5 stars

We've stayed at this Westin before and had already experienced their great service, but it was even better this time. While in town for a wedding, we stayed once again at our favorite Westin. The...

Owner response

A TripAdvisor Member — Wed, 12 Jun 2013 16:02:22 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your review! Elson and Olga are certainly two of our shining stars here at the Westin St. Louis. I am delighted that you enjoyed your stay and I will share your comments with Elson and...

Perfect Location

Karen M, Eureka, California — Wed, 05 Jun 2013 16:04:04 GMT

TripAdvisor traveler rating: 4 of 5 stars

We traveled to St. Louis for the first time on a group trip affiliated with the SF Giants. Our check in was quick, the room was huge and nicely furnished. All of our encounters with staff were...

Owner response

A TripAdvisor Member — Fri, 07 Jun 2013 20:20:43 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to post comments from your recent stay with us! I have shared your review with our associates and personally thanked them for being so pleasant and meeting your needs. ...

Nice but noisy

blou55 — Wed, 05 Jun 2013 13:35:31 GMT

TripAdvisor traveler rating: 3 of 5 stars

This is a very fancy place located near the cardinal baseball stadium. Employees were very nice. The rooms are large and very clean. Our room had the train on one side and loud guest on the other...

Owner response

A TripAdvisor Member — Fri, 07 Jun 2013 20:16:46 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your comments! We do offer both self parking, at the end of our entrance which is monitored 24 hours per day, or valet parking, which allows guests to choose which option best fits...

For a Westin...pretty disappointing and not worth the extra $$$

Jayne M, Kansas City, Missouri — Mon, 03 Jun 2013 06:51:59 GMT

TripAdvisor traveler rating: 2 of 5 stars

Let me first start by saying that my husband and I are SPG Gold members and are HUGE fans of the Westin Hotel brand... Love the Heavenly Bed! We've stayed at several SPG hotels and have come to expect...

Owner response

A TripAdvisor Member — Wed, 05 Jun 2013 21:11:28 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to complete your review. We sincerely appreciate your constructive and detailed feedback as it is through this information that we are able to continue to grow and...

Beautiful, clean room

Crazy4Cancun_82, Beach Park, Illinois — Sun, 02 Jun 2013 22:42:45 GMT

TripAdvisor traveler rating: 5 of 5 stars

My husband and I stayed here for one night over Memorial Day weekend and truly enjoyed our stay. The hotel is so clean and the staff at the front desk were super friendly. The room exceeded my...

Owner response

A TripAdvisor Member — Fri, 07 Jun 2013 20:13:32 GMT

TripAdvisor traveler rating: 0 of 5 stars

I'm delighted to know we exceeded your expectations! Our associates truly enjoy what they do and I'm thrilled it shows. Our Heavenly Bath offers a refreshing way to start each day! We are...

Soccer Match and meal

David M, Quad Cities, IA — Thu, 30 May 2013 19:49:02 GMT

TripAdvisor traveler rating: 3 of 5 stars

Traveled to St Louis for the Man City/ Chelsea match and stayed at the hotel for one night. We have stayed here prior for other family trips. Check in was quick and no issues. The price was quite...

Owner response

A TripAdvisor Member — Fri, 31 May 2013 19:44:06 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to share comments from your recent stay with us during an exciting time in St. Louis. I apologize for the lack of attentive service during your visit to our bar. I have...

It sure wasn't what I expected.

Islic2, Bentonville, Arkansas — Wed, 29 May 2013 23:35:58 GMT

TripAdvisor traveler rating: 2 of 5 stars

This hotel sure is not a 4 or 5 star hotel like the ads state. The hotel failed to honor the published price on parking. They increased it by nearly 50% with no notice. Why don't they take down the...

Owner response

A TripAdvisor Member — Thu, 30 May 2013 17:06:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to share your comments. I apologize if there was confusion on our published parking prices. I have reviewed our website to ensure the prices are indeed listed...

Very nice

Wanderlusting83, Wanderlusting83 — Tue, 28 May 2013 14:46:01 GMT

TripAdvisor traveler rating: 4 of 5 stars

We stayed at the Westin St. Louis the weekend of May 3-5. The check-in process was quick and efficient. The front desk staff were very friendly and welcoming. The room was very nice and the bathroom...

Owner response

A TripAdvisor Member — Fri, 07 Jun 2013 20:08:32 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to share comments from your recent stay with us. Our historical building allows for a unique layout and sizeable guest rooms; coupled with our Heavenly Bed, makes for a...