TripAdvisor Reviews - Sheraton Charleston Airport Hotel Feed

Great for an overnighter.

susannahSeattle, Seattle — Fri, 17 May 2013 17:36:15 GMT

TripAdvisor traveler rating: 4 of 5 stars

The staff was very professional and accommodating. The breakfast was excellent and plentiful. Would stay there again however, if you plan on visiting the historic quarter I would stay closer to that...

Owner response

A TripAdvisor Member — Mon, 20 May 2013 16:57:04 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for sharing your stay with us. We are convenient to everything in Charleston and do offer shuttle service to Historic Charleston for a small fee. We hope you made some wonderful memories...

Great Hotel Great Location

davesgolf1943, Manning, South Carolina — Tue, 14 May 2013 14:21:19 GMT

TripAdvisor traveler rating: 5 of 5 stars

We had our Navy Reunion at this Hotel and the Service and accommodations for a Reunion are Great. Lindsay Stedman, Sales Manager worked with me in every way to make the Reunion a success. Penny...

Owner response

A TripAdvisor Member — Mon, 20 May 2013 16:56:08 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for sharing and selecting us as your reunion destination. The Sales team is committed to making your meeting a success, as well as the entire staff. Your comments have been shared with...

Great stay & close to lots of great restaurants & shopping!

KOlds10, Lexington, South Carolina, United States — Mon, 13 May 2013 23:28:23 GMT

TripAdvisor traveler rating: 4 of 5 stars

Stayed here for Mothers Day weekend & really enjoyed our stay. King room was clean, comfy & very quiet. Bathroom was also very clean. We didn't have the best view (we faced an industrial area),...

Owner response

A TripAdvisor Member — Mon, 20 May 2013 16:53:01 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you! We are honored to have had you with us for Mother’s Day. Our location is convenient to just about everything you could do while in Charleston. Our team works hard to make sure our guests...

Needs updating

MonaLisa1506, Leesburg, Virginia — Wed, 08 May 2013 03:33:58 GMT

TripAdvisor traveler rating: 2 of 5 stars

The hotel is starting to show its age. The rooms need to be updated. We found the bathroom to be a little grimey. The grout around the tiles were very dirty, the bathtub didn't have a stopper. But the...

Owner response

A TripAdvisor Member — Thu, 09 May 2013 19:22:08 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to post this feedback for improvement. We trust that you shared your disappointments with our team, providing them an opportunity to correct your concerns. With Warm...

Meeting hotel

PaulRP — Tue, 07 May 2013 17:20:08 GMT

TripAdvisor traveler rating: 3 of 5 stars

Not sure why anyone would stay here unless they have a meeting here or they want to shop at Tanger. Hotel is OK but nothing special. Room is adequate, but air conditioner is noisy. Would nor stay...

Owner response

A TripAdvisor Member — Thu, 09 May 2013 19:23:29 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to post your experience. We want every stay to be memorable and will continue to strive to provide the best stay. With Warm Regards, Sue V.

One can do better

AFB17, Wahington DC — Tue, 07 May 2013 15:32:18 GMT

TripAdvisor traveler rating: 2 of 5 stars

The experience starts at check in. The front desk experiences is one of the worst I have experienced. Two employees unable to use the the computers with the result being a long line not moving. I had...

Owner response

A TripAdvisor Member — Thu, 09 May 2013 19:20:45 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for sharing, we value your experience and appreciate your feedback for improvement. With Warm Regards, Sue V.

good stay

Margi M, Corona del Mar, California, United States — Wed, 01 May 2013 22:33:14 GMT

TripAdvisor traveler rating: 4 of 5 stars

choosing not to stay in town, we checked into the sheraton out by the airport. i'd stayed here several years ago and had liked being away from the compact energy of the historic old city. the hotel...

Owner response

A TripAdvisor Member — Fri, 03 May 2013 18:38:28 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to share your experience. We are so pleased that you had the opportunity to revisit the hotel. Hopefully you shared the faucet drip with the hotel staff, allowing them...

Exceptional staff

Kathleen S, Waynesboro, Virginia — Tue, 30 Apr 2013 16:12:50 GMT

TripAdvisor traveler rating: 4 of 5 stars

Recently stayed at this Sheraton for a reunion as well. The first experience with this Sheraton was with its shuttle driver who drove some of us from the airport. Super responsible, professional, and...

Owner response

A TripAdvisor Member — Thu, 02 May 2013 19:01:45 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for the thoughtful words. We are proud of our team and each of them are working tirelessly to provide the service that brings our guests back. With Warm Regards, Sue V.

Needs Updating

reelfun2132, Pickens, South Carolina — Sun, 28 Apr 2013 20:41:57 GMT

TripAdvisor traveler rating: 1 of 5 stars

Lobby nice, except we were not sleeping in lobby. Rooms were dirty. Found peanut wrapper, and paper left in floor. Carpet stained. A/C quit during the night. Mattress was old. They are a lot nicer...

Owner response

A TripAdvisor Member — Thu, 02 May 2013 19:00:13 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to post your experience. Your comments have been shared with both the Housekeeping and Engineering teams for immediate attention. With Warm Regards, Sue V

Shocked room 210

Todd S, North Stonington, Connecticut — Sat, 27 Apr 2013 22:09:28 GMT

TripAdvisor traveler rating: 1 of 5 stars

Staff is wonderful. The room was gross. Red stains in carpet by bed next to window. The dust ruffle had stains that should come out in the wash. The chair had fuzz all over it. This must be a pet...

Owner response

A TripAdvisor Member — Thu, 02 May 2013 18:48:55 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to share your experience. Our apologies for the less than memorable stay and your feedback for improvement has been directed to the Executive Housekeeper for immediate...