TripAdvisor Reviews - Hilton Garden Inn Austin / Round Rock Feed

Very comfortable, quiet and convenient

TxTrvlr88, Texas — Mon, 17 Jun 2013 15:59:25 GMT

TripAdvisor traveler rating: 4 of 5 stars

The staff here are really professional and helpful, and the room was clean, quiet and comfortable. We were in town for a Round Rock Express game, and this was a very convenient location ... we are...

YUCK

Katherine W, Longview, United States — Wed, 12 Jun 2013 18:38:11 GMT

TripAdvisor traveler rating: 2 of 5 stars

Dirty, Stinky, Run Down feeling. I feel that the place needs a complete makeover. Being in the room made me feel dirty & the beds were very uncomfortable.. The lady at the check in counter seemed a...

Owner response

A TripAdvisor Member — Thu, 13 Jun 2013 17:03:04 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your feedback of your recent stay with us. I understand that you encountered an opportunity with the cleanliness of your guest room, I sincerely apologize for this. This is one of the...

Large Group Wedding accommodations

Tess P, San Francisco, United States — Mon, 03 Jun 2013 19:39:44 GMT

TripAdvisor traveler rating: 5 of 5 stars

We traveled to Austin for a good friends wedding which coincidentally ended up being a great big friend reunion for us, as everyone is dispersed throughout the country. The bride arranged for everyone...

Owner response

A TripAdvisor Member — Thu, 13 Jun 2013 21:12:47 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking the time to comment on your stay. We love our wedding groups!

Great Stay

mparis4386, phoenix — Tue, 28 May 2013 18:11:30 GMT

TripAdvisor traveler rating: 4 of 5 stars

We were only here one night, as we were in town for a wedding, but really enjoyed our stay here. The customer service was top notch! Seriously, every employee we encountered couldn't have been and...

Hilton Garden Inn Round Rock TX

David M, Round Rock, United States — Wed, 22 May 2013 10:05:34 GMT

TripAdvisor traveler rating: 4 of 5 stars

Nice Hotel, Only thing is the TV size is small and Hate the Cable service they offer, Hilton Garden needs to upgrade the brand a bit, but I still like staying in them as my standard staple travel room...

Good night in Round Rock

ultrakev, DALLAS — Tue, 21 May 2013 22:35:03 GMT

TripAdvisor traveler rating: 4 of 5 stars

Just one bone to pick with this hotel. There is no in hotel dinner service in spite of the restaurant used for serving breakfast. Yes, there are restaurants in walking distance that are notably more...

Not Up To Hilton Standards

Joseph H, Seabrook, United States — Mon, 20 May 2013 16:47:30 GMT

TripAdvisor traveler rating: 2 of 5 stars

It appears nice, but you can tell it's operated by an independent. We were part of a group and had a pre-paid breakfast. It was very unappealing and limited. The pool was dirty and things in the...

Decent value

A TripAdvisor Member — Fri, 17 May 2013 16:45:15 GMT

TripAdvisor traveler rating: 4 of 5 stars

Facility was new, nice and clean. Wall was rather thin and I can hear noise from adjacent rooms but it wasn't too bad. When I checked in at night, there was no one at front desk and when the person...

Owner response

A TripAdvisor Member — Fri, 24 May 2013 17:19:30 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thanks for giving us a review of your stay. I'm sorry yur check in experience felt that way. We always want to warmly welcome each and every guest and I will share your comments with our team. Thanks...

HGI Round Rock

Bart B, Abilene, United States — Tue, 14 May 2013 13:56:03 GMT

TripAdvisor traveler rating: 5 of 5 stars

Great facility. Helpful staff. Definitely will stay here again. I would like the ability to rent in room movies, but most Hilton properties do not allow this anymore. Great location right off of I-35....

Owner response

A TripAdvisor Member — Fri, 24 May 2013 17:14:02 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your nice review of our property. We look forward to having you back as our guest.

My stay at Hilton Garden Inn Round Rock

Matthew B, Rockwall, United States — Wed, 08 May 2013 12:12:31 GMT

TripAdvisor traveler rating: 5 of 5 stars

Very nice hotel for a very competitive price. Staff was friendly and initiated booking my room 2 floors above a visiting soccer team's rooms. I was pleased that the room had both wireless AND...

Owner response

A TripAdvisor Member — Thu, 16 May 2013 13:38:03 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your comments and for choosing to stay with us. We know you have many choices in the area and hope that you will always think of us when you are coming to our city. Thanks again. We...