TripAdvisor Reviews - Mayfair Hotel & Spa Feed

Magnificent Mayfair!

tallgirl1, Connecticut — Sun, 12 May 2013 22:30:16 GMT

TripAdvisor traveler rating: 5 of 5 stars

We stayed in a 2-bedroom suite. Which also had 2 bathrooms which was a surprise. Suite was large, comfortable, clean and spectacular. The rain head showers are a nice touch, although because they...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 19:01:13 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear tallgirl, We are thrilled to hear that you had a Magnificent stay with us at the Mayfair hotel and spa and thank you very much for sharing. Our goal is to reach the level of satisfaction that...

Needs more renovation!

Travelcat2005, USA — Thu, 09 May 2013 01:14:10 GMT

TripAdvisor traveler rating: 3 of 5 stars

At one time this was obviously a glorious hotel. And, I have no doubt that a lot of money and time has been spent in renovating it. However, it still needs some work. We stayed at the Mayfair...

Owner response

A TripAdvisor Member — Fri, 10 May 2013 19:07:43 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Travelcat2005, Thank you for taking the time and sharing with us your experience at our property and it's great to hear from someone with such a keen eye towards details, we cherish all of the...

Ok but not the greatest

jenlozoe — Wed, 08 May 2013 13:49:14 GMT

TripAdvisor traveler rating: 3 of 5 stars

My first visit and my last time. My pet peeves, lousy front desk service. Check-in at 4 pm, 5 pm no rooms ready. No explanation given, I flew in exhausted and this upset me. Ice room not...

Owner response

A TripAdvisor Member — Fri, 10 May 2013 19:21:58 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear jenlozoe, I am very dishearten to hear that we were not able to provide you with an excellent experience, I do thank you for taking the time and sharing your experience. Our hotel has been...

Lovely, relaxing setting for a business conference.

Thorhalla9, Fort Wayne, Indiana — Fri, 03 May 2013 20:15:42 GMT

TripAdvisor traveler rating: 5 of 5 stars

I was absolutely delighted by the accomodations at the Mayfair. My room was stunning and spotless. The private porch/garden was a delightful surprise and made a wonderful spot for a nap after...

Owner response

A TripAdvisor Member — Wed, 08 May 2013 02:07:24 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Thorhalla9, We are very pleased to hear that you had a Lovely experience here with us at the Mayfair hotel and spa. We want to thank you for taking the time to share it with us and we can not...

Amazing!

Denise H, Cochabamba, Bolivia — Tue, 30 Apr 2013 15:34:58 GMT

TripAdvisor traveler rating: 5 of 5 stars

I got a good deal through priceline, it is was the most amazing hotel I've ever staying in for that price. I had such a relaxing time. I love to take baths and I had the room with the HUGE Roman...

Owner response

A TripAdvisor Member — Wed, 01 May 2013 14:44:19 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Denise H, We are thrilled to hear that you had an "Amazing" experience during your stay with us, I want to thank you for taking the time to share it. Our aim is to have all our guest...

Tropical Atmosphere

Dudebell, Montgomery, Alabama — Tue, 30 Apr 2013 14:08:30 GMT

TripAdvisor traveler rating: 5 of 5 stars

I enjoyed my stay. I have no idea of the cost as it was a paid for business trip. I loved the setting. The entire hotel was like a botanical garden of tropical plants. It made for a nice wedding...

Owner response

A TripAdvisor Member — Wed, 01 May 2013 14:29:01 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Dudebell, Thank you very much for taking the time to share your experience and I'm very glad to hear that you were able to take in and appreciate the idea of the ambiance that we aim for all...

Horrible Experience, terrible customer service

JMC112, Springdale, MD — Thu, 25 Apr 2013 21:04:36 GMT

TripAdvisor traveler rating: 1 of 5 stars

I would never step foot in this hotel again. A couple of months ago, after hours of searching for the perfect place to stay in Miami, my group (6 people), booked this hotel for 4 days, through a 3rd...

Owner response

A TripAdvisor Member — Sat, 27 Apr 2013 22:43:37 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear JMC112 We thank you for taking the time to share with us your stay, even thought it was not a pleasant stay. One of our core values is the appreciation that we have for all of our guest and we...

Never again

JJC1985, Bowie, Maryland — Thu, 25 Apr 2013 01:49:01 GMT

TripAdvisor traveler rating: 1 of 5 stars

The trip was planned for 4 days but we ended up staying 1 night and that's only because 1 night had to be paid anyway. The Manager On Duty was very unprofessional. The rooms that were advertised and...

Owner response

A TripAdvisor Member — Sat, 27 Apr 2013 22:51:24 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear JJC1985, Thank you for taking the time to share your experience at the Mayfair hotel and spa and even thought it was not a pleasant stay we appreciated all the feedback that we receive so we...

Nice but not great

Grahambda, Grand Cayman — Tue, 23 Apr 2013 20:46:30 GMT

TripAdvisor traveler rating: 3 of 5 stars

Unlike the other recent reviews we didn’t have an issue with service, found the front desk very accommodating. First room they gave us was very noisy at the front of the hotel on the main...

Owner response

A TripAdvisor Member — Wed, 24 Apr 2013 11:45:40 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Grahambda, First of all I want to thank you for taking the time and sharing your experience at our property, and all of your points are well taken. We are striving to make sure that our staff...

Paradise

Brandy418, Orlando, Florida — Mon, 22 Apr 2013 13:11:21 GMT

TripAdvisor traveler rating: 5 of 5 stars

I had read a few bad reviews of this hotel but I spent 3 nights there this past weekend and it was amazing. The staff was extrememly helpful and attentive. The spa was breathtaking and Eric gave an...

Owner response

A TripAdvisor Member — Tue, 23 Apr 2013 18:22:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Brandy418, Thank you very much for taking the time to share your experience at our property and I am glad to hear that our operations staff meet all of your expectations. I hope that next...