TripAdvisor Reviews - Sofitel San Francisco Bay Feed

Handy for Airport

BogtrotterBelfast, Belfast — Sun, 19 May 2013 14:45:02 GMT

TripAdvisor traveler rating: 4 of 5 stars

Spent one night here on way home to UK Hotel is nice and clean and staff friendly. Had meal from bar, when it came missing extra topping from Pizza, mentioned this in passing and got free beer and...

This is supposed to be a "Luxury" hotel?

SiteCer, Alexandria, Virginia — Mon, 13 May 2013 15:51:36 GMT

TripAdvisor traveler rating: 3 of 5 stars

I suppose my expectations were high since this hotel is billed as a "luxury" hotel but I found nothing special about it, at least nothing to set it apart from other hotels (especially budget hotels)...

Well-trained staff

JH S, Munich — Mon, 13 May 2013 04:13:46 GMT

TripAdvisor traveler rating: 5 of 5 stars

Very much for good service attitude shown by front desk & valet staff, especially David and Chris(?). Lobby is beautiful. Room is good, bed is really comfortable. I will definately come back Sofitel...

Solid Business Hotel.

JP19, Seattle, Washington — Wed, 08 May 2013 04:58:22 GMT

TripAdvisor traveler rating: 4 of 5 stars

My colleague and I were a bit disappointed to find our rooms were not ready when we checked in (we'd asked for EARLY check-in due to tight timelines to get ready for our meetings, but the rooms...

Owner response

A TripAdvisor Member — Thu, 09 May 2013 20:28:55 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. It is always a pleasure to receive positive feedback. In addition, I would like to appologize...

Bring ear plugs & more money

venders, Washington, DC — Sun, 05 May 2013 06:31:14 GMT

TripAdvisor traveler rating: 3 of 5 stars

I am usually a big fan of this hotel--the great people, comfortable rooms, food, attention to detail etc. But I must advise on two not-so-nice developments. First in what they call the "new" wing...

Owner response

A TripAdvisor Member — Thu, 09 May 2013 20:21:48 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear We very much appreciate your comments regarding your stay at the Sofitel San Francisco Bay. I will share your comments with our team. I am sure that this feedback will serve as an...

Perfectly nice place to stay

mix579, Sudbury, MA — Thu, 02 May 2013 13:04:25 GMT

TripAdvisor traveler rating: 4 of 5 stars

I have stayed here a few times and always enjoyed it. Nice rooms, well equipped and functional for business travelers (You don't come here for leisure, of course). Friendly service. Free shuttle to...

Owner response

A TripAdvisor Member — Thu, 09 May 2013 20:19:39 GMT

Nicely renovated room.

texastech, Michigan — Wed, 01 May 2013 17:35:09 GMT

TripAdvisor traveler rating: 5 of 5 stars

Stayed three nights at Sofitel San Francisco Bay for business. My room was recently refurbished and was delightful. Everything was clean and new, and the room was very quiet and comfortable. The...

Owner response

A TripAdvisor Member — Thu, 02 May 2013 15:50:33 GMT

Every thing a high quality hotel should be

michel_deschenes, Montreal, Quebec, Canada — Wed, 01 May 2013 15:48:52 GMT

TripAdvisor traveler rating: 5 of 5 stars

Casual chic, warm greetings, dream bed, clean, successful room makeover, great food, attention to the extra detail which makes you feel special. One notices the pillowy bed , high quality sheets,...

Owner response

A TripAdvisor Member — Thu, 02 May 2013 15:49:37 GMT

TripAdvisor traveler rating: 0 of 5 stars

Bonjour! The entire Sofitel San Francisco Bay team would like to THANK YOU for your lovely message and great compliments. It is really a great reward for all of us to see how deeply you enjoyed...

Nice enough

alanps, St. Albans, United Kingdom — Wed, 24 Apr 2013 20:23:14 GMT

TripAdvisor traveler rating: 3 of 5 stars

I have stayed here before and its a nice spot if you are doing business in the area. It is very much a business hotel, but nicely furnished and a little bit of France in California. The staff were...

Owner response

A TripAdvisor Member — Fri, 26 Apr 2013 16:53:19 GMT

A Grown-up Hotel

Jamie1692, Rancho Cordova, California — Fri, 19 Apr 2013 21:06:35 GMT

TripAdvisor traveler rating: 4 of 5 stars

We stayed at the Sofitel for the World's Greatest Hobby Tour. Many of the other exhibitors stayed there as well. The room was well-appointed and the bed and pillows were comfortable. The toiletries...

Owner response

A TripAdvisor Member — Tue, 23 Apr 2013 18:56:38 GMT