TripAdvisor Reviews - Bourne Hall Country Hotel & Restaurant Feed

Misleading promotion of hotel

redcat78, Hampshire — Fri, 09 Oct 2009 13:16:02 GMT

TripAdvisor traveler rating: 2 of 5 stars

When we arrived we realised that the 'photo' generally used to publicise Bourne Hall Country Hotel in Shanklin online was in fact a (rather flattering) painting. We found the hotel dated and in...

disappointing and misleading

PortsmouthRhonda, Portsmouth — Sun, 13 Sep 2009 07:40:37 GMT

TripAdvisor traveler rating: 2 of 5 stars

We booked for our wedding anniversary so anted sometin extra special, we paid nearly £200 for a room so expected quality, Wen we arrived we were alarmed to see tat most of te 3 acres was missing ? The...

Owner response

A TripAdvisor Member — Tue, 15 Sep 2009 07:37:23 GMT

TripAdvisor traveler rating: 0 of 5 stars

We sincerely regret that your stay did not meet your expectations as we meet all and exceed many of the 3 star requirements and standards at Bourne Hall. Guests also enjoy a very high level of...

Could be so much better!

AnneBerkhamsted_UK, Berkhamsted, UK — Fri, 28 Aug 2009 15:03:44 GMT

TripAdvisor traveler rating: 3 of 5 stars

We stayed for two nights booked at the last minute. The first room we were offered was dark and unappealing. Fortunately for us some other guests had had to leave early so we were able to get a large...

Owner response

A TripAdvisor Member — Wed, 27 Jan 2010 08:03:53 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your comments. The shower in this particular room is fully functional. The guest complained of the lack of hot water shortly after arrival and the owner immediately checked situation...

Suberb Location

drabblesiow, Isle of Wight — Mon, 10 Aug 2009 18:39:46 GMT

TripAdvisor traveler rating: 5 of 5 stars

We booked our daughter's wedding at the hotel and had the wedding reception there on Saturday 18th July 2009. We found the owners very accomodating when planning our daughters wedding reception over...

An amazing location for a wedding with friendly staff, great food.

smudgeriow, isle of wight, England — Mon, 10 Aug 2009 08:51:38 GMT

TripAdvisor traveler rating: 5 of 5 stars

We had our wedding reception at Bourne Hall Country Hotel on Saturday 18th July. We had a fantastic day and the owners and staff at Bourne Hall couldn't of done any more for us, everything we asked...

Amazing Hospitality

AmyIreneAnn, Surrey — Mon, 03 Aug 2009 10:14:02 GMT

TripAdvisor traveler rating: 5 of 5 stars

From our greeting to our departure, this lovely family run hotel makes each of its visitor's feel welcome and at home. The evening meal and breakfast - superb cuisine. Delicious and well...

Amazing Hotel, Amazing Staff and an Amazing Trip All Round

ellir020, London — Thu, 16 Jul 2009 18:29:31 GMT

TripAdvisor traveler rating: 5 of 5 stars

What a lovely hotel - it's one of Shanklin's finest and is a real gem. The hotel is situated in a prime location - not too far out and not too close either. The grounds are lovely, and the rooms are...

The most rude hotel manager I have ever met

Dilberta, Surrey, England — Wed, 08 Jul 2009 17:28:59 GMT

TripAdvisor traveler rating: 1 of 5 stars

Holidaying with my parents, we happened across this lovely-looking hotel and, as I wanted to treat my father to a special Father's Day meal, I booked the restaurant (which looked lovely) in...

Superb break

ingfisher, colchester — Sun, 31 May 2009 19:16:58 GMT

TripAdvisor traveler rating: 5 of 5 stars

Just returned from a 2 day break. Excellent service,good choice of food. Very friendly staff. Really relaxing break. Hotel recently refurbished, rooms superb. Certainly recommend this hotel.

Friendly and efficient

jmt0815, Hampshire — Sat, 30 May 2009 21:28:10 GMT

TripAdvisor traveler rating: 5 of 5 stars

A great 4 night stay with a group about 30 strong. Fit and experienced people - know good value when we see it. Friendly, helpful and efficient management and staff. Great chefs and food. Pity...