TripAdvisor Reviews - Four Points By Sheraton French Quarter Feed

Reliable, good hotel near French Quarter

Stephen P, Katonah, New York — Fri, 17 May 2013 19:42:28 GMT

TripAdvisor traveler rating: 4 of 5 stars

I am a fan of the Four Points chain, and this hotel did not disappoint. Check in was easy, staff was friendly and eager to help (not always a given in N.O.) and the hotel was clean and quiet. That...

Horrible Concierge!

Harold D, Dallas, Texas — Fri, 17 May 2013 03:50:42 GMT

TripAdvisor traveler rating: 1 of 5 stars

I am a Loyal SPG Gold Member and traveled from April,15 2013 to April 18, 2013. The so called concierge at this hotel is useless. My family and I wanted to explore the city beings it was our first...

Customer service is a joke

Runnin26 — Thu, 16 May 2013 00:15:10 GMT

TripAdvisor traveler rating: 3 of 5 stars

Check-in process was a nightmare. Staff has attitude like this dump is a 5 star boutique hotel & they all graduated from Harvard. (Especially Alex & Nikkie at front desk) They treat customers like...

Far exceeded expectations.

Jordan M, East Brunswick, New Jersey — Fri, 10 May 2013 20:36:34 GMT

TripAdvisor traveler rating: 4 of 5 stars

In the midst of Jazzfest with 100's of drunk guys begging for 100's of drunk women to take their tops off - I slept like a baby. If you love the French Quarter but do not want to deal with noise of...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 15:40:54 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Jordan M, Thank you so much for your kind review. We are very happy your experience here with us exceeded your expectations. We hope to see you again soon.

Location, Location, Location!

Phloridian623, Hypoluxo, Florida — Fri, 10 May 2013 17:37:42 GMT

TripAdvisor traveler rating: 4 of 5 stars

I grew up in the New Orleans area and remember this hotel way back when it was The Landmark. It's in the heart of the French Quarter so there is no way you could find a hotel that is better located....

Fine for fun, not for business

FedVetAPHIS, Washington DC, District of Columbia — Fri, 10 May 2013 14:52:26 GMT

TripAdvisor traveler rating: 3 of 5 stars

This hotel is located in the heart of the French Quarter, which makes it a convenient location for enjoying bacchanalian pursuits. However, the location and facility are not ideal for work for this...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 15:26:36 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear FedVetAPHIS, We understand your concerns and we apologize for the inconvenient experience you had. We are currently undergoing renovations to our guest rooms, and we are adding new lighting...

very comfortable.

Timtam49, Vancouver WA USA — Fri, 10 May 2013 00:37:27 GMT

TripAdvisor traveler rating: 4 of 5 stars

We stayed at the Sheraton on our return to New Orleans after a 9 day river trio up the Mississippi. Very fun being on Bourbon street. Noise quieted down around 10 PM. Rooms were nicely appointed...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 16:25:13 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Timtam49, Thank you for staying with us at Four Points by Sheraton. We are very glad you enjoyed your experience and we hope this will encourage you to try other Four Points hotels. We can't...

Perfect location

ABtravel05, Austin, Texas — Thu, 09 May 2013 15:47:19 GMT

TripAdvisor traveler rating: 4 of 5 stars

Location was perfect! You are within walking distance to most anything you'd want to see or do in the French Quarter. If you get a street side room, it's going to be noisy- but I thought the bed was...

Bourbon Street Blues

ChuckK2, SAN JOSE — Tue, 07 May 2013 22:04:06 GMT

TripAdvisor traveler rating: 5 of 5 stars

Great location, wonderful rooms, noisy as expected, security tops, Avoid steep parking fees by parking at open lots near by. Rooms were great and the free Abita beer samples I liked. Have fun, enjoy...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 16:33:10 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear ChuckK2, Thank you for staying with us at Four Points by Sheraton. We are so happy to hear that you enjoyed the samples of our local Best Brew, courtesy of the Four Points Best Brews Program.

An oasis

motham, uk — Tue, 07 May 2013 17:19:54 GMT

TripAdvisor traveler rating: 5 of 5 stars

Stayed for the French Quarter Festival not without trepidation - heard Bourbon St was noisy & so it was but our room overlooking the pool was an oasis of peace. The bed was very comfortable & we...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 17:43:43 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear motham, We are very proud of our courtyard and we are so glad that you found it to be an oasis of peace. Thank you for the kind comments regarding our staff.