TripAdvisor Reviews - JW Marriott Cancun Resort and Spa Feed

Amazing views of ocean and great pools

cool_dheeraja, Plainsboro, New Jersey — Fri, 17 May 2013 02:52:16 GMT

TripAdvisor traveler rating: 5 of 5 stars

One of the best beaches I have seen ... Infinity pool area is very good... Hotel lobby is clean We got a good deal through Priceline name your own price and receptionist was gracious enough to...

Wonderful Stay

zooland, Asheboro, North Carolina — Fri, 17 May 2013 00:52:42 GMT

TripAdvisor traveler rating: 5 of 5 stars

Just returned from a four night stay at this hotel. It is a great resort. We booked the CLUB 91 floor and it is highly worth it. There are five food presentations each day and an open bar from 6pm...

wonderful place to relax

betsy w, Albuquerque, New Mexico — Thu, 16 May 2013 23:48:56 GMT

TripAdvisor traveler rating: 5 of 5 stars

This is a beautiful place. Each room has a great view. The hotel staff could not be any nicer. The service is excellent. The pools are some of the prettiest I've seen. The restaurants are great and...

If you want to be treated like a Marriott Elite it won't happen here.

2worldtravelersnj, NJ — Mon, 13 May 2013 20:18:18 GMT

TripAdvisor traveler rating: 3 of 5 stars

Let me begin by saying if you wish to really feel like an elite customer of Marriott’s loyalty program(I am Gold Elite), other than your key card stating you are elite and the front desk saying thank...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 17:42:15 GMT

TripAdvisor traveler rating: 0 of 5 stars

There are indeed some Marriott Rewards benefits that do not apply in resorts, as it is stated in the program. However, we are already looking into some other ways to thank and recognize our loyal...

Awesome Property

Jon C, Yorktown, Virginia, United States — Sun, 12 May 2013 13:18:36 GMT

TripAdvisor traveler rating: 5 of 5 stars

Stayed four nights recently and absolutely loved the hotel and staff. Rooms are nice, very clean and quiet for the most part. Loved the pool and beach area. The breakfast buffet is one of the best...

Laid Back Luxury

LoyalCancunFan, New York City, New York — Sun, 12 May 2013 11:53:17 GMT

TripAdvisor traveler rating: 5 of 5 stars

We just returned from our fourth visit to the JW Marriott. If you want a party atmosphere, this is not the hotel for you; go to the Hard Rock next door (which we did on a day pass; see review). If...

Not a resort or luxury hotel

Traveler6_2007, San Francisco — Thu, 09 May 2013 18:43:38 GMT

TripAdvisor traveler rating: 3 of 5 stars

We stayed here over the Xmas holidays for 4-5 nights. The rooms are ordinary (typical size, not spacious). The decor seems like the left overs from a remodeled Marriott, nothing distinctive. The gift...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 18:25:18 GMT

TripAdvisor traveler rating: 0 of 5 stars

We sincerely regret that our hotel’s decoration was not to your particular liking, but we do have to mention that the cleanliness of our facilities is one of our main concerns. All our hot tubs and...

Fab stay

CharleeMouse, Bristol, England, United Kingdom — Tue, 07 May 2013 12:12:21 GMT

TripAdvisor traveler rating: 5 of 5 stars

Visited in Feb 2013, and had a great stay. The restaurants were good, although not cheap Room spacious, luxurious and clean Pools very nice (although diving pool was shut) Spa - ok, wouldnt pay...

Cancun hotel

DavehSanDiego, San Diego, CA — Sat, 04 May 2013 00:08:24 GMT

TripAdvisor traveler rating: 5 of 5 stars

Stayed at the JW Marriott for six nights. With a couple of minor exceptions, everything about the hotel was great. Service and rooms were excellent. Food was good but pricey. I recommend you get the...

As good as it can get

MaxLondon1976, London, United Kingdom — Wed, 01 May 2013 13:31:59 GMT

TripAdvisor traveler rating: 5 of 5 stars

When you stay at Marriott hotels you get spoilt with impeccable service and attention to details. JW Marriott Cancun has exceeded our already high expectations - we were welcome and pampered...