TripAdvisor Reviews - DoubleTree by Hilton Hotel Grand Key Resort - Key West Feed

Vacation- Honeymoon

NURSE005, Peabody, Massachusetts — Tue, 21 May 2013 08:44:48 GMT

TripAdvisor traveler rating: 3 of 5 stars

The hotel was very nice but the room had a strange smell to it. I liked the pool area it was very clean and updated. I was very upset with the restaurant on the property. My cousin had sent my husband...

Great retreat! Wonderful staff!

2012UWMom, Punta Gorda, Florida — Mon, 20 May 2013 17:06:41 GMT

TripAdvisor traveler rating: 5 of 5 stars

This property is far from the crowd, but just an easy complementary shuttle ride away...the best of both worlds! Everyone on staff was great...especially Bob the shuttle driver with his entertaining...

Peaceful

DreamsOfMusic — Mon, 20 May 2013 04:12:23 GMT

TripAdvisor traveler rating: 5 of 5 stars

I just returned from my 2nd stay at this hotel. It is located on the opposite end of the island, which was great. The hotel offers a free shuttle that runs hourly to the two main spots in town. From...

Older room but decent spot overall.

BigMo_28, Franconia, Virginia — Mon, 20 May 2013 01:21:22 GMT

TripAdvisor traveler rating: 4 of 5 stars

The rooms look something like a beach rental from the 80s but are generally clean and the staff is pretty nice. The pool/bar area are nicer than usual though the water was a little bath water temps...

Thumbs Down

FireFlyOjea, Palm Beach Gardens, Florida — Sun, 19 May 2013 21:14:29 GMT

TripAdvisor traveler rating: 2 of 5 stars

The smell of cigarette smoke coming in through our ac vent woke me up every morning. The AC was broken. The maids where extremely loud in the morning, it was more than a subtle hint to get out. The...

Doubletree Hilton Key West Florida

Michael A, Waterlooville, United Kingdom — Sun, 19 May 2013 11:08:17 GMT

TripAdvisor traveler rating: 5 of 5 stars

Great location, plenty of car parking. Very warm reception and helpful staff. Great amenities and very clean and accomodating rooms. Fantastic pool and services. I've stayed in many hotels in my time...

Makes me want to try Doubletree again

Deana B — Sat, 18 May 2013 22:37:32 GMT

TripAdvisor traveler rating: 5 of 5 stars

Haven't stayed at a Doubletree in years and haven't been impressed with them in the past; we usually stay at Embassy Suites within the Hilton chain. But since there is no Embassy in Key West and this...

Disappointed in Key West

dwahrer, Nokomis, FL — Sat, 18 May 2013 11:50:15 GMT

TripAdvisor traveler rating: 3 of 5 stars

Key west is an expensive place to stay but a great place to go. The Doubletree was disappointing. Very fancy and maybe we just caught them when they needed to do a lot of work. We had a large room...

Outstanding!!!!!

Leslie R — Fri, 17 May 2013 12:25:18 GMT

TripAdvisor traveler rating: 5 of 5 stars

Great staff! Great customer service! Great location "away from all the crowds", nice place to unwind after a busy day on Duvall St.. Ocean across the street for a nice walk or bike ride and no...

great hotel

tina e, Grimsby, United Kingdom — Fri, 17 May 2013 11:53:53 GMT

TripAdvisor traveler rating: 4 of 5 stars

great rooms, best staff service I have ever received in a hotel (I am a regular traveller). Reception staff James and Lorraine are a credit to the hotel but restaurant waiters were also v good....