TripAdvisor Reviews - Concorde Opera Paris Feed

Better to avoid

Bruno072, Milan, Italy — Wed, 15 May 2013 21:24:58 GMT

TripAdvisor traveler rating: 2 of 5 stars

The first impression has been good, nice hall, but just checking-in we discovered the very poor professionality at the reception: we took one hour to extend the reservation for one day more asking to...

Owner response

A TripAdvisor Member — Thu, 16 May 2013 15:10:00 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Bruno072, Thank you for taking the time to leave a comment further to your stay at Concorde Opera Paris. Please accept our apologies for the misunderstanding with your reservation. I will...

Good Staff, Mediocre Rooms

drllcoo, Fort Worth — Mon, 13 May 2013 15:22:13 GMT

TripAdvisor traveler rating: 3 of 5 stars

The staff at this hotel were excellent, providing good service with a friendly smile, especially the receptionists, concierges, and porters The location is also good, with many shops and restaurants...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 18:33:25 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear drllcoo, Thank you for your kind words regarding the service you received from our receptionists, concierges and porters. We pride ourselves on superior customer service and I am glad to see...

Great location, great stay!

Lax1578, London, United Kingdom — Sun, 12 May 2013 15:51:16 GMT

TripAdvisor traveler rating: 4 of 5 stars

After a 30 min cab ride from Orly airport we arrived at the hotel. Amazing first impression , all to do with a very attending porter and a gorgeous lobby. We stayed at a deluxe room on the second...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 18:25:24 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Lax1578, Thank you for taking the time to write a review on TripAdvisor'ss website. We truly appreciate your feedback regarding your stay with us at Concorde Opéra Paris. I am glad you had...

shame about the bedrooms

sunshine253, Chester, United Kingdom — Sat, 11 May 2013 16:30:18 GMT

TripAdvisor traveler rating: 3 of 5 stars

We arrived at the hotel, first impression great wonderful lobby/reception area. The staff seemed very professional and pleasant. checked in and made our way to the room on the first floor which was...

Owner response

A TripAdvisor Member — Sun, 12 May 2013 15:26:50 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Sunshine253, We are sadded by your disappointment which is obviously not the image I wish that you retain of your recent experience at the Concorde Opéra Paris. I would gladly welcome the...

Excellent Hotel...Great Location...Perfect Stay!

BillyUK10, England — Sat, 11 May 2013 11:21:39 GMT

TripAdvisor traveler rating: 5 of 5 stars

Just come back from a few days staying in Paris at the Concorde Opera. As soon as we walked in, the hotel reception was amazing with beautiful decor and the concierges were quick to open the door and...

Owner response

A TripAdvisor Member — Sun, 12 May 2013 15:08:53 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear BillyUK10, We are glad you had such a wonderful stay with us! Thank you for the nice comments about the service delivered from our teams. We pride ourselves on superior customer service and...

Great service

Jed777, West Yorkshire — Tue, 07 May 2013 22:35:07 GMT

TripAdvisor traveler rating: 4 of 5 stars

Just come back from a long weekend with friends in Paris, where we stayed at the Concorde Opera and I can't say praise the staff enough. From the reception staff, to the housekeeping staff, to the...

Owner response

A TripAdvisor Member — Wed, 08 May 2013 14:05:14 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Jed777, Thank you for your great review! I am glad you had such a wonderful stay with us! Thank you for the nice comments about the service delivered from our teams. All the best from...

Location, location, location

Spencer C, Sheffield, England, United Kingdom — Mon, 06 May 2013 18:26:07 GMT

TripAdvisor traveler rating: 4 of 5 stars

We booked this hotel and eurostar on a package from Expedia, which made the price much more reasonable than the rates being displayed at the hotel itself. When we arrived mid-morning we were offered a...

Owner response

A TripAdvisor Member — Tue, 07 May 2013 17:42:42 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Spencer C, Thank you for taking the time to write a review on TripAdvisor’s website. We truly appreciate your feedback regarding your stay with us at Concorde Opéra Paris. We will share...

Sic transit gloria mundi

NTorkelsen, Bergen — Thu, 02 May 2013 20:20:52 GMT

TripAdvisor traveler rating: 3 of 5 stars

A hotel past its prime perhaps. Certainly not 4-star in the standard room I spent my three nights in. Woodworks rotted away in the bathroom leaving the door loose, mice emerging from the walls in the...

Owner response

A TripAdvisor Member — Fri, 03 May 2013 14:23:35 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear NTorkelsen, Thank you for your comments of our hotel following a recent stay. We obviously will be carefully reviewing the various issues raised and thank you for feedback, essential to our...

We're indifferent to it, cause it's indifferent to us

Valentine_Sokur — Wed, 01 May 2013 18:56:30 GMT

TripAdvisor traveler rating: 4 of 5 stars

From the very beginning: Quick check in, but no short presentation of what facilities are there in the hotel, where the breakfast takes place, I mean no usual procedure,...

Owner response

A TripAdvisor Member — Fri, 03 May 2013 14:18:18 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Valentine_Sokur, I am sadded by your disappointment which is obviously not the image I wish that you retain of your recent experience at the Concorde Opéra Paris. I would gladly welcome the...

Do not scratch the surface

Yohanna J, London — Tue, 30 Apr 2013 13:39:32 GMT

TripAdvisor traveler rating: 3 of 5 stars

We had great expectations on the Concorde Opera and maybe that was where we went wrong. I have not seen a lobby this impressive in a long time and with staff so very friendly and accommodating (even...

Owner response

A TripAdvisor Member — Wed, 01 May 2013 06:54:05 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Yohanna J, We aresadded by your disappointment which is obviously not the image we wish that you retain of your recent experience at the Concorde Opéra Paris. We would gladly welcome the...