TripAdvisor Reviews - Thistle Marble Arch Feed

momentous service !!!!!

Ruth404, Sydney, Australia — Mon, 17 Jun 2013 12:51:52 GMT

TripAdvisor traveler rating: 5 of 5 stars

We had a great stay at this hotel in 9th,10th and11th June from check in to check out with exceptional service qualities ! The restaurant food price was reasonable, quality food with excellent...

full of tourists and I mean full!!

dirkoflame, staffs — Sun, 16 Jun 2013 08:14:53 GMT

TripAdvisor traveler rating: 4 of 5 stars

This hotel is huge as it occupies virtually the whole block between Bryanston St and Oxford st, but as it is on the first floor upwards above shops you wouldn't know it. Always busy though but pretty...

Owner response

A TripAdvisor Member — Mon, 17 Jun 2013 14:45:40 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Reviewer, Thank you for taking the time to relay your positive and constructive feedback regarding your recent stay with us at the Thistle Marble Arch Hotel. We do appreciate our guests’...

Mubarak, Team leader of Aramco recruiting team. room 281

Mastoor M, Dammam, Ash Sharqiyah, Saudi Arabia — Fri, 14 Jun 2013 11:31:23 GMT

TripAdvisor traveler rating: 5 of 5 stars

I would like to take this opportunity and appreciate the excellent service we received during reservation, reception, housekeeping and EXECUTIVE LOUNGE CARE. Ms. Anouk and Ms. Salam were really an...

Owner response

A TripAdvisor Member — Mon, 17 Jun 2013 14:39:03 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Mubarak, I am very pleased to hear that the whole team and especially Anouk and Salem impressed you during your recent stay here at the Thistle Marble Arch. Thank you for your feedback on how...

Can not recommend enough - great clean hotel in ideal location

Dee069, Sheffield — Fri, 14 Jun 2013 10:14:05 GMT

TripAdvisor traveler rating: 5 of 5 stars

We had booked into another cheaper hotel but the hotel was not up to the standards of the thistle marble arch which we always stay in when attending our London breaks. So we cancelled that hotel and...

Owner response

A TripAdvisor Member — Mon, 17 Jun 2013 13:34:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Reviewer, Thank you for taking the time to post a review following your recent stay with us. I am thrilled to see that you were satisfied with your overall experience; it is especially...

Weekend in London

April201204, Gillingham, United Kingdom — Thu, 13 Jun 2013 11:18:05 GMT

TripAdvisor traveler rating: 4 of 5 stars

A group of us used this hotel as a base for a weekend away. We arrived at noon and were pleased to be able to get into our rooms early. An escalator takes you up to the check in which went very...

Owner response

A TripAdvisor Member — Mon, 17 Jun 2013 13:32:24 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Reviewer, Thank you so much for taking the time to keep us informed of your feedback. It is very much appreciated and as such is re-laid to the hotel team on a daily basis. Please accept my...

Location, location, location!

Amy K — Thu, 13 Jun 2013 06:00:19 GMT

TripAdvisor traveler rating: 4 of 5 stars

We got an excellent deal for two nights in this room and were so impressed by the size, quality and location. It is a large hotel, so navigating to our room was a little difficult but inside the bed...

Owner response

A TripAdvisor Member — Mon, 17 Jun 2013 13:22:25 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Reviewer, Thank you very much for taking the time to write about your recent stay at the Thistle Marble Arch Hotel. We are delighted that you had such a wonderful stay and we thank you for...

Personal experience as a guest of Thistle Marble Arch Hotel

IgnatiusLicari, Sliema, Malta — Mon, 10 Jun 2013 07:43:00 GMT

TripAdvisor traveler rating: 5 of 5 stars

I always use a broker to book the Thistle Marble Arch Hotel and the booking was always perfect with no problems. I have been staying at the Thistle Marble Arch Hotel since January 1979 for 3 to 6...

Owner response

A TripAdvisor Member — Tue, 11 Jun 2013 17:23:24 GMT

If you want breakfast, buy a book for the queue!

Chris_Woodford, Coventry, United Kingdom — Sun, 09 Jun 2013 12:15:02 GMT

TripAdvisor traveler rating: 3 of 5 stars

Rooms are ok, but for the prices, they are staring to look a bit shabby and tired. Never bothered with breakfast at all because it didn't matter what time I decided to try, the queues were...

Owner response

A TripAdvisor Member — Tue, 11 Jun 2013 17:21:43 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Reviewer, Thank you very much for sharing your experience with us regarding your recent stay at the Thistle Marble Arch Hotel via TripAdvisor. I would like to take this opportunity to thank...

The Long Walk Home....

Iwasthere07, North England — Sun, 09 Jun 2013 10:15:47 GMT

TripAdvisor traveler rating: 2 of 5 stars

I booked this hotel through Hotels Direct. It was another one of their 'Hidden Gems', whereby the hotel name is revealed once you have parted with your cash. I have seen on their website that it...

Owner response

A TripAdvisor Member — Tue, 11 Jun 2013 17:17:29 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Thank you for taking the time for giving feedback on your recent stay. I am sorry for the shortfalls in service that you experienced and your feedback has been used as a training...

Great location

pipharris15, somerset — Sat, 08 Jun 2013 20:58:05 GMT

TripAdvisor traveler rating: 5 of 5 stars

We stayed here for two nights for my birthday, on check in we sorted with an up grade for our room which turned out to be lovely and spacious with everything you could need from tea coffee to lovely...

Owner response

A TripAdvisor Member — Tue, 11 Jun 2013 17:11:12 GMT