TripAdvisor Reviews - Shaftesbury Premier London Notting Hill Feed

Great location

lorrainecusack215, Dublin, Ireland — Wed, 05 Jun 2013 11:15:38 GMT

TripAdvisor traveler rating: 4 of 5 stars

The location was perfect as it was a minute walk from the Bayswater tube. Made it very handy for getting around London. The staff were very friendly and our room was upgraded when we booked in without...

Owner response

A TripAdvisor Member — Thu, 13 Jun 2013 12:45:16 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Greetings from Shaftesbury Premier London Notting Hill. It was a great pleasure serving you . We are pleased to know that you will be choosing to stay with us again. Kindly...

Unreliable reservation!

yourockmyworld — Mon, 03 Jun 2013 14:00:10 GMT

TripAdvisor traveler rating: 2 of 5 stars

I arrived relatively late in the day and therefore I had called the hotel to make sure that the would't give away my room but when I arrived exactly that had happened. The tried to make excuses and...

Owner response

A TripAdvisor Member — Fri, 07 Jun 2013 17:11:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Greetings from Shaftesbury Premier London Notting Hill. Please accept our sincere apologies for the inconvenience caused to you in regards to the transfer situation which was quite...

enjoyable stay

Vicki M, London — Thu, 30 May 2013 04:47:28 GMT

TripAdvisor traveler rating: 4 of 5 stars

good place for when you just really need somewhere to stay and close for sightseeing in London, my room was small but it had a good bed and toilet/ shower facilities in the room. It just needed to...

Owner response

A TripAdvisor Member — Thu, 13 Jun 2013 12:18:59 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Thank you for choosing to stay at Shaftesbury Premier London Notting Hill. We are pleased to know that you had a pleasant stay with us and found the location appropriate. Due...

Lovely experience

BJPT — Wed, 29 May 2013 14:51:00 GMT

TripAdvisor traveler rating: 4 of 5 stars

The staff were very helpfull in giving us directions and things to do it was our honeymoon so chan was nice and upgraded us to their club room. Hotel was in a great location rooms were quite mall but...

Owner response

A TripAdvisor Member — Tue, 04 Jun 2013 16:41:42 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Greetings from Shaftesbury Premier London Notting Hill. We are pleased to know that you had a great time during your stay and found the location appropriate. It will be a great...

What are the Shaftesbury group up to?

Gainsy, Shaftesbury, United Kingdom — Tue, 28 May 2013 14:27:43 GMT

TripAdvisor traveler rating: 1 of 5 stars

I booked at least 5 days in advance on lastminute.com for 20 May 13. Subsequently I read some reviews that made for bad reading. No rooms, taxi trips to another hotel etc etc. Surely the hotel...

Owner response

A TripAdvisor Member — Tue, 04 Jun 2013 15:26:36 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Thank you for choosing to stay with us at Shaftesbury Premier London Notting Hill. We appreciate your valuable feedback as this will certainly assist us to meet and exceed our...

Good location

Rgjde, Mandurah, Australia — Wed, 15 May 2013 19:03:27 GMT

TripAdvisor traveler rating: 3 of 5 stars

Stayed here for 5 nights in April. Best thing about the hotel is the location. Close to Bayswater tube station. Easy walking distance to Hyde Park, Portabello road, pub on the corner and lots of...

Owner response

A TripAdvisor Member — Mon, 27 May 2013 14:25:58 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, We thank you for the comments . As mentioned, our rooms are indeed different in sizes. I would like to request you to give us an opportunity to arrange bigger room for you. Please let...

Awful!! Do Not Book! ! You may not even get a room!!

lfurn, Manchester, United Kingdom — Thu, 09 May 2013 14:46:58 GMT

TripAdvisor traveler rating: 2 of 5 stars

I arrived last night after booking through Booking.com and receiving confirmation by email. Reception said they had tried to contact me - they hadn't, I was on email and telephone all day. They...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 13:04:49 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, We are truly sorry that you had a bad experience at the Shaftesbury Premier London Notting Hill. We pride ourselves on quality customer service, but it appears on this occasion we have...

Well, The Reception Was Nice!

Mark C, Somerset — Wed, 08 May 2013 17:34:39 GMT

TripAdvisor traveler rating: 2 of 5 stars

...but the reception was all I saw. Never stayed here before and was pleased with the rate through last minute.com. Pleasantly surprised as I approached the hotel, a fine looking Georgian terrace...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 13:12:56 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for choosing Shaftesbury Premier London Nottinghill, We appreciate your comments and we promise that we will try our very best to serve you in th best way possible in order to ensure that we...

Great room nice service - but some questions...

jtogo, maryland outside dc — Tue, 07 May 2013 14:27:59 GMT

TripAdvisor traveler rating: 3 of 5 stars

We were very happy with the hotel location and after requesting room upgrades we were very pleased with the rooms - including the view over the square. For the price they were very updated- with nice...

Owner response

A TripAdvisor Member — Mon, 27 May 2013 14:24:43 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, We are glad to hear that you had a very enjoyable stay with us. We ensure every guest has a relaxing visit and thank you for your observation in regards to our rooms. In regards to...

Attention if you reserve a taxi

Concetta D, London — Mon, 06 May 2013 07:16:53 GMT

TripAdvisor traveler rating: 3 of 5 stars

The rooms are clean and the location is good, near to Portobello road and to Notting hill tube station, Bad note is that we asked to reserve a taxi for the early morning of departure, and I was...

Owner response

A TripAdvisor Member — Mon, 27 May 2013 14:19:26 GMT