TripAdvisor Reviews - Sanderson Hotel London Feed

Afternoon tea experience left a bad taste in our mouths!

shortwelshwoman, UK — Fri, 17 May 2013 18:15:26 GMT

TripAdvisor traveler rating: 2 of 5 stars

My husband and I chose to book for afternoon tea at the Sanderson because of the description of the afternoon tea and the lovely photo of the courtyard garden... "We invite you to “tumble down the...

Great Location and Service

funjoy77, West Vancouver, Canada — Tue, 14 May 2013 22:09:53 GMT

TripAdvisor traveler rating: 5 of 5 stars

We enjoy staying here, have stayed here several times... Great location and the rooms are nice. It's modern and trendy, people seem to love the lobby for the lips couch and floating chairs, good for...

Owner response

A TripAdvisor Member — Sat, 18 May 2013 13:13:23 GMT

TripAdvisor traveler rating: 0 of 5 stars

It is fantastic to hear you love so many elements about Sanderson, thank you for your great review. Let me know when you next have a reservation in place so that I can ensure another memorable...

Amazing - would LOVE to go back!

Laura R, Wrexham, United Kingdom — Sun, 12 May 2013 21:24:21 GMT

TripAdvisor traveler rating: 5 of 5 stars

I booked the Sanderson for a long weekend in London with my boyfriend based on the fact that the location was great & the decor looked amazing! We wouldn't usually spend this much on a hotel but i'm...

Owner response

A TripAdvisor Member — Sat, 18 May 2013 13:14:55 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Laura, thank you for your fantastic review. We are absolutely thrilled you had such a wonderful time with us. We are dedicated to creating unforgettable experiences for our guests so are...

Great Stay in London

droidrazr4g — Sun, 12 May 2013 03:05:56 GMT

TripAdvisor traveler rating: 4 of 5 stars

Stayed on a personal holiday for 5 days. Upon arrival the Asst. Front Desk Manager was able to assist in my reservation mix up. Paid in full on Hotels.com 1 week prior & the Sanderson was unaware...

Owner response

A TripAdvisor Member — Sat, 18 May 2013 13:16:41 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your great comments and for choosing Sanderson as the base for your London holiday! We are delighted that you developed such great relationships with our team and that they helped you...

Outstanding Hotel in London

Vanessa W, Los Angeles, California — Fri, 10 May 2013 21:54:02 GMT

TripAdvisor traveler rating: 5 of 5 stars

The Sanderson is a gorgeous hotel with an incredibly helpful staff - my husband and I spent a long weekend there to see an Arsenal match and couldn't have picked a better property. Our Superior King...

Owner response

A TripAdvisor Member — Sat, 18 May 2013 13:17:09 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you Vanessa for your great comments, we are so pleased you and your husband enjoyed your long weekend with us. It’s always wonderful to hear that our guests love the style and ambience of the...

Fun and quirky afternoon tea experience

Tracy H, Iwade, Kent — Fri, 10 May 2013 20:05:50 GMT

TripAdvisor traveler rating: 4 of 5 stars

If you're looking for an afternoon tea which is a bit different and fun as part of a hen party or girl's afternoon then The Sanderson's Mad Hatters Afternoon Tea is the one for you. The cakes and...

Owner response

A TripAdvisor Member — Sat, 18 May 2013 13:17:56 GMT

TripAdvisor traveler rating: 0 of 5 stars

We are delighted that you enjoyed the Mad Hatters Afternoon Tea Tracy, thank you for your wonderful review. Our twist on the traditional afternoon tea is certainly meant to be fun and frivolous so...

Quality hotel

jillisteve, Bridgwater, United Kingdom — Fri, 10 May 2013 13:27:05 GMT

TripAdvisor traveler rating: 5 of 5 stars

My wife and I stayed overnight recently, after an appointment in Harley Street, nearby. The foyer was large, open plan and easy to navigate. The room was MORE than adequate, and very well appointed....

Owner response

A TripAdvisor Member — Sat, 18 May 2013 13:18:19 GMT

TripAdvisor traveler rating: 0 of 5 stars

We are so pleased that you and your wife enjoyed your time at Sanderson, and that your wife in particular enjoyed our central location taking advantage of the great shops just round the corner. ...

Mixed feelings...

Gslade, London UK — Fri, 10 May 2013 13:00:28 GMT

TripAdvisor traveler rating: 3 of 5 stars

I recently stayed here on May 4th along with a girlfriend for a luxury weekend in London. We chose The Sanderson as my friend really fancied it and I must admit I wanted to see what the rooms were...

Owner response

A TripAdvisor Member — Sat, 18 May 2013 13:20:11 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your review, we appreciate all feedback, both positive and negative. Please accept our apologies for the lack of accountability from our staff during your breakfast, there is no excuse...

Peculiar but fun with great staff

GourmetEssex, Essex — Thu, 09 May 2013 16:07:33 GMT

TripAdvisor traveler rating: 4 of 5 stars

A very unusual somewhat eclectic London hotel with comfortable accommodation, super staff and a fabulous bar. The prices are eye-watering in both bars but if you have to drink in London, they are only...

Owner response

A TripAdvisor Member — Sat, 11 May 2013 15:09:55 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your review on Sanderson, especially your comments on our super staff, we pride ourselves on providing an authentic and attentive level of service so your feedback is greatly...

Fantastic afternoon tea

Lisa-Country-mouse, London, United Kingdom — Wed, 08 May 2013 19:53:52 GMT

TripAdvisor traveler rating: 5 of 5 stars

Absolutely fabulous afternoon tea experience, from the attentive waiting staff through to the quirky menu. Such a great, unusual variety of sandwiches, cakes and desserts, great if you are looking for...

Owner response

A TripAdvisor Member — Sat, 11 May 2013 15:09:15 GMT

TripAdvisor traveler rating: 0 of 5 stars

We are so glad you had a fantastic afternoon tea experience Lisa, thank you for your fabulous review. It is always wonderful to hear that the quirky flavours and our enchanting menu are so well...