TripAdvisor Reviews - Delta Banff Royal Canadian Lodge Feed

Excellent hospitality

rogermb, UK — Tue, 11 Jun 2013 16:47:17 GMT

TripAdvisor traveler rating: 5 of 5 stars

Delta hotels are a franchise as I understand it, and the Banff Delta is operated by the Charlton family, they are, together with their staff, to be congratulated on the friendly efficient way the...

Owner response

A TripAdvisor Member — Thu, 13 Jun 2013 16:07:58 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for the excellent review! I am so happy to hear that you received the quality stay that you deserve while travelling. We appreciate your compliments regarding our friendly and efficient...

Good basic lodging, central but tired

Deanne O, Sydney, Australia — Sun, 09 Jun 2013 02:54:48 GMT

TripAdvisor traveler rating: 3 of 5 stars

Banff is a wonderful, beautiful village & blessed with some of the most magnificent vistas in the world- unfortunately the lodgings can't compare. Whilst the Royal Canadian appeared from the outside...

Friendliest check-in of any hotel I've visited

kentwaddington, Combermere, Canada — Tue, 28 May 2013 01:35:07 GMT

TripAdvisor traveler rating: 5 of 5 stars

After many long hours of driving, it was time to call it a night. Not knowing whether Delta Hotels had a property in Banff, Alberta, I called the Delta Privilege reservation line and was quickly...

Owner response

A TripAdvisor Member — Wed, 29 May 2013 19:40:02 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for the fantastic five star review! We are thrilled to hear that you received the quality stay that you deserve while travelling and that you found our staff to be friendly and...

A Great Place

John M, Winnipeg — Wed, 22 May 2013 12:06:09 GMT

TripAdvisor traveler rating: 5 of 5 stars

We were celebrating our 35th Wedding Anniversary and wanted a nice place to stay for a reasonable price. I did a great deal or research and chose this facility because of the ratings and price. I...

Owner response

A TripAdvisor Member — Sat, 01 Jun 2013 17:04:46 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for the wonderful review!! I am so happy to hear that you experienced an excellent stay and a memorable 35th Wedding Anniversary with us! We are so pleased to hear that you enjoyed...

Good Hotel Excellent Staff

JulesandSand — Wed, 22 May 2013 10:22:40 GMT

TripAdvisor traveler rating: 4 of 5 stars

We stayed here for 3 nights as part of a West of Canada tour with a group of 26 from the UK and didn't hear a single complaint about the hotel from any of the group. Check in was smooth and swift, the...

Owner response

A TripAdvisor Member — Wed, 29 May 2013 19:52:08 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for the great review! I am so happy to hear that your tour group enjoyed their stayed with us and we appreciate your feedback regarding our restaurant. I have shared your comments with our...

good place, good people only reservation is confusing

Rudi O, Bangkok — Sun, 19 May 2013 22:35:37 GMT

TripAdvisor traveler rating: 3 of 5 stars

we are traveling 14 days by car through Canada and we have made the hotel reservations before we left from Holland. We were 3 people to share in one room. For all the hotels it works well on the...

Owner response

A TripAdvisor Member — Tue, 21 May 2013 18:53:26 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for the TripAdvisor review and for sharing your experience with your reservation booking. I apologize for the inconvenience and I am happy to hear that our Front Office Manager was able to...

Great staff, excellent stay

Journey-Planner04, Calgary, Canada — Sat, 18 May 2013 18:17:13 GMT

TripAdvisor traveler rating: 5 of 5 stars

We stayed here for the first time with 2 sisters and 3 cousins. The valet and concierge were very helpful. You need to book a reservation for dinner in Banff, and he got us into an excellent...

Owner response

A TripAdvisor Member — Tue, 21 May 2013 19:06:38 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you so much for the fantastic five star review!! We are thrilled to hear that you received the quality stay that you deserve while travelling and that our staff were able to help make your...

Nice Hotel for a short stay

travebuff_m, London, United Kingdom — Mon, 13 May 2013 21:34:01 GMT

TripAdvisor traveler rating: 4 of 5 stars

This hotel is synonymous with any other Delta Resort. It is spacious, clean and quite comfortable. The staff here were really nice. I would think this hotel is perfect for business travellers. It...

Owner response

A TripAdvisor Member — Sat, 18 May 2013 16:06:28 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for the TripAdvisor review! I am so happy to hear that you enjoyed your short stay with us and that you found our hotel to be clean, spacious and comfortable. We also appreciate your...

beautiful friendly hotel 3 nights from 30/4

Boxtee, London — Mon, 13 May 2013 17:04:01 GMT

TripAdvisor traveler rating: 5 of 5 stars

Stayed here for 3 nights in Banff. Well situated i the middle of the town. Staff very friendly. Chatty friendly young bar man from Toronto. Ate here twice lovely food Wine a bit on the dear side. Room...

Owner response

A TripAdvisor Member — Sat, 18 May 2013 16:15:46 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for the outstanding review!! We are pleased to hear that you received the quality stay that you deserve while travelling and that our staff provided you with friendly and efficient service!...

Fine hotel for a short stay

Boris M, Edmonton, Canada — Fri, 10 May 2013 00:45:13 GMT

TripAdvisor traveler rating: 4 of 5 stars

Was here for 2 nights on business. Room was just fine, spacious, good beds, quite comfortable. Bathrooms are big, but could use new tubs and needs to have a magnifying mirror as a convenience. 12...

Owner response

A TripAdvisor Member — Sat, 11 May 2013 16:55:19 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for the wonderful review! I am so happy to hear that your overall stay with us met your expectations and that you enjoyed our menu at The Evergreen Restaurant. I have forwarded your...