TripAdvisor Reviews - Glen Grove Midtown Feed

Very poor service

sovico, rockville, md — Mon, 12 May 2008 16:26:37 GMT

TripAdvisor traveler rating: 1 of 5 stars

Several months ago the travel agent of my company made a reservation to the downtown location at 50 John Street. When I arrived my room was not available. After waiting for 30 minutes I was told...

Owner response

A TripAdvisor Member, Toronto — Wed, 21 May 2008 16:04:35 GMT

TripAdvisor traveler rating: 0 of 5 stars

We're disappointed at the guest's misstatement of facts in this case. The gentleman made his booking and then canceled it via our instant reservation module. We have proof of this. Obviously, as he...

Bad, Noisy Night

menzim, menzim — Thu, 31 Jan 2008 23:15:37 GMT

TripAdvisor traveler rating: 1 of 5 stars

Horrible night at Glen Grove. We booked 2 nights at this hotel because of the proximity to our family's apartment. Our first impressions weren't too bad. The place was a little old, but it didn't look...

real letdown

dmst, nederland — Sat, 26 Jan 2008 21:48:53 GMT

TripAdvisor traveler rating: 2 of 5 stars

We stayed at Glen Grove Midtown with our 2 children in May 2007. As a former resident of Toronto, I know the area really well and the location is fantastic. The size of the suite was perfect for our...

Terrible customer service

cca123, San Francisco, CA — Thu, 30 Aug 2007 04:00:00 GMT

TripAdvisor traveler rating: 1 of 5 stars

Although this property is decently situated near shops and restaurants, the staff that works here really brings down the experience. I have never met so many unhelpful, uninspiring people. From the...

Rude staff; noisy, tired-looking rooms

memm99, Toronto, Ontario, Canada — Fri, 03 Aug 2007 04:00:00 GMT

TripAdvisor traveler rating: 1 of 5 stars

Travelers beware! I made a reservation for 8 days for my visiting guests from overseas. I inspected the place and requested a quiet room away from the traffic noise for my elderly guests. The...

Maybe Ok for some

swanster, Calgary, Canada — Tue, 24 Jul 2007 04:00:00 GMT

TripAdvisor traveler rating: 2 of 5 stars

We (a family of 5) never actually stayed at this hotel but did have a look at the room and left. We were told of this "heritage" apartment hotel and due to the location and the price, decided to give...

Interesting

Dublinirish, Dublin Ireland — Mon, 24 Jul 2006 04:00:00 GMT

TripAdvisor traveler rating: 4 of 5 stars

We- My husband, and two other couples were booked on a round the world trip and Canada was our last stop. Being recommended by American Express our Toronto stop was Glen Grove midtown, because it is...

Glen Grove lie about facilities

britishb, London, England — Sat, 22 Jul 2006 04:00:00 GMT

TripAdvisor traveler rating: 1 of 5 stars

The apartments are decribed as being air conditioned, but the reality is that only the lounge is air conditioned. Try sleeping at temperatures above 30*C. The kitchen is described as fully equipped....

Unable to sleep

ACEstan, Rustington West Sussex — Sat, 22 Jul 2006 04:00:00 GMT

TripAdvisor traveler rating: 1 of 5 stars

We stayed there for one week, and hardly got any sleep. Very hot, too noisy to open windows, and only one air-con unit in the lounge, nothing in the bedrooms. Only one toilet/bathroom between...

Traveller Beware

A TripAdvisor Member, Miami — Tue, 11 Jul 2006 04:00:00 GMT

TripAdvisor traveler rating: 1 of 5 stars

I reserved a two bedroom suite at Glengrove. Upon arriving (after driving from Miami) I was informed that the hotel only offers one parking spot per room. This is not stated on their website nor...