TripAdvisor Reviews - Southway Hotel Feed

Enjoyable Experience

Charlie M, Chesapeake, Virginia — Wed, 15 May 2013 09:23:42 GMT

TripAdvisor traveler rating: 4 of 5 stars

Great location and clean hotel. The Shallows restaurant has great food and excellent service. You enjoy a continental breakfast and wi-fi - both included in your room. The room was a good size and...

Great experience

Greg_n_Kara, Sudbury, Canada — Sat, 11 May 2013 02:14:23 GMT

TripAdvisor traveler rating: 5 of 5 stars

First time at this hotel, was very clean, staff was great!!! We were given a newly renovated room, great beds, internet was pretty good. This hotel is central to many shopping areas, food options were...

Owner response

A TripAdvisor Member — Wed, 15 May 2013 16:43:47 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your review. Very glad to hear that you enjoyed your stay, I enjoy reading reviews such as yours. Our lobby is back to normal again , and rennovations are currenly underway for the...

Awesome beds and bedding

christineleblanc, ottawa, canada — Wed, 01 May 2013 00:44:22 GMT

TripAdvisor traveler rating: 5 of 5 stars

I can understand why the Southway Hotel has the reputation it does. I stayed there last night. The beds were unbelievably comfortable, with expensive, large absolutely wonderful pillows, and bedding...

Owner response

A TripAdvisor Member — Fri, 03 May 2013 18:54:45 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for the Wonderful Review. We recieve alot of compliments on our beds and bedding ; thank you for commenting on them. We look forward to your return visit. Have a great day , and...

Overnight experience

IqaluitKeith, Iqaluit — Tue, 30 Apr 2013 14:20:47 GMT

TripAdvisor traveler rating: 3 of 5 stars

I booked the room via internet. I was not allowed to book after my previous visit which did distress me. I use this hotel as I have a dog. I was told I could not have a king size bed because of the...

Owner response

A TripAdvisor Member — Fri, 03 May 2013 18:51:33 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your review. I am disappointed to hear of your recent stay with the Southway Hotel. With regards to the room you were assigned, I am happy to let you know that we are currently...

Feels like home :-)

Jullly, Quebec — Sat, 13 Apr 2013 13:21:54 GMT

TripAdvisor traveler rating: 4 of 5 stars

Great hotel overall. Big rooms with a very confortable bed. I stayed there for 2 weeks for a business trip and i felt like i was home :-) i tried the restaurant for supper: was great also. Walking...

Owner response

A TripAdvisor Member — Wed, 17 Apr 2013 18:04:22 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your review. We are glad to hear that your two week stay was an enjoyable one. We look forward to your return visit. Have a great day. Kristine Hillis Guest Services Manager

Always a place to call home

Kendryx, Peterborough, Canada — Wed, 10 Apr 2013 22:41:11 GMT

TripAdvisor traveler rating: 5 of 5 stars

An amazing hotel that through the ages, has consistantly been the best at what they do. The best customer service, truly outstanding food (at the Shallows) and the rooms never disappoint. I never...

Wonderful Experience

974RonB974, Ottawa — Wed, 10 Apr 2013 15:51:57 GMT

TripAdvisor traveler rating: 5 of 5 stars

I was given a surprise retirment party at the Southway with family and cooleagues. Every detail was wonderful. The surroundings are beautiful, the food served was exquistely presented and was...

WE LOVE the SOUTHWAY!!!

CarrieT809, Ottawa — Sat, 06 Apr 2013 00:05:52 GMT

TripAdvisor traveler rating: 5 of 5 stars

We have been staying at the Southway for over 11 years. As northern residents, The Southway acts like a 2nd home for us. The staff is super friendly and knows us by name. The beds are super comfy....

Owner response

A TripAdvisor Member — Wed, 17 Apr 2013 18:00:16 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for taking your time to write a review. We are glad to hear that your hotel of choice is the Southway. We are currently in the process of updating 95 guestrooms, and are expected to be...

One of a kind!

bubbadogmom, Amherstburg, Canada — Fri, 29 Mar 2013 16:01:08 GMT

TripAdvisor traveler rating: 5 of 5 stars

Stayed at the Southway again in March - the Algonquin Suite. It is completely original and one of a kind. Everything was great- the staff, the room, the breakfast.....all of it. The room is by far the...

Owner response

A TripAdvisor Member — Wed, 17 Apr 2013 17:56:40 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your review . What a review it is . We appreciate the feedback , and glad to hear that you enjoyed your stay. Our Algonquin suite is one of a kind, and is quite a popular...

A Real Gem

mschmitt255, Waterloo, Canada — Sun, 10 Mar 2013 15:00:20 GMT

TripAdvisor traveler rating: 4 of 5 stars

Stayed at the Southway for one evening to conduct a workshop. Hotel is easily accessible to the airport. Staff were extremely couteous, especially the front of house staff at check-in. The room was...

Owner response

A TripAdvisor Member — Wed, 27 Mar 2013 16:52:47 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your review. We are delighted to hear that you enjoyed your stay, and that all staff were helpful during your stay. We look forward to your return visit . Kristine Hillis