TripAdvisor Reviews - BEST WESTERN North Bay Hotel & Conference Centre Feed

Decent Stay

Grant G, Toronto, Canada — Mon, 13 May 2013 13:37:04 GMT

TripAdvisor traveler rating: 4 of 5 stars

Not a bad hotel at all, furniture, carpeting, fixtures, etc., are quite new and bed was very comfortable. Little details were sometimes lacking, such as, batteries in thermostats (in both rooms) were...

Owner response

A TripAdvisor Member — Tue, 14 May 2013 13:00:21 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you Grant for the wonderful feedback, without guests comments we are not able to make all the changes required to become better. I will bring your comments to the team so that we can show that...

Great staff & hotel

njoynow, Penetanguishene, Canada — Sun, 12 May 2013 16:24:37 GMT

TripAdvisor traveler rating: 5 of 5 stars

Stayed here for 4 nights for work. All the staff I met were very friendly (except the maintenance guy). I ate at the restaurant once and had great service and meal. A bus load of soccer kids arrived...

Owner response

A TripAdvisor Member — Mon, 13 May 2013 21:30:12 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you njoynow, for all the positive feedback and comments about the Best Western North Bay. I will share your comments with our team as they are always looking at improving our customer "We...

Our stay..

BoCar155018, Timmins, Canada — Thu, 09 May 2013 10:40:42 GMT

TripAdvisor traveler rating: 4 of 5 stars

We stayed on May 7th going through and chose BW from past experience. We had dinner in the restaurant and the food was amazing!! I had the mushroom ravioli and my husband had the spagetti and...

Owner response

A TripAdvisor Member — Sun, 12 May 2013 20:12:04 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your comments, I will let the staff know they did a wonderful job, that you enjoyed our restaurant and we look foward to your return to the Best Western North Bay. Angela Johnston,...

It had everything for our comfort.

Kazmerr, St.Catharines,Ont. Canada — Tue, 07 May 2013 22:36:08 GMT

TripAdvisor traveler rating: 4 of 5 stars

We had a pleasant experience with this place, since it had a comfy room and a nice restaurant.The lobby is huge, it has a swimming pool, heated of coarse, and jacuzzi, plus fitness room too. The...

Owner response

A TripAdvisor Member — Thu, 09 May 2013 15:43:24 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you very much for your Kazmerr, we are pleased that your stay was an enjoyable one and we look forward to your return. Your feedback and comments will be shared with our staff. Again thank...

Comfortable and enjoyable stay

travellersupreme, Calgary, Ab — Sat, 04 May 2013 03:33:44 GMT

TripAdvisor traveler rating: 4 of 5 stars

The service was very good. I did request a quiet room at the end of a hall and was given the room right by the stairwell. It had constant traffic as there was no elevator in this facility. So a...

Owner response

A TripAdvisor Member — Mon, 06 May 2013 16:06:46 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you very much and we tryly appriciate your feed back about our Newly renovated Best Western North Bay. We look forward to your return to our hotel accross from the beautiful Lake...

A renovated Ramada from the 70's.

Knitpik, West Lorne,Ontario — Mon, 22 Apr 2013 13:51:04 GMT

TripAdvisor traveler rating: 3 of 5 stars

We were given a room across from the pool entrance and there was alot of traffic of people in and out. It is a dog friendly hotel and they are everywhere. There are two restaurants to choose from....

Owner response

A TripAdvisor Member — Mon, 06 May 2013 16:21:51 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your comments and feed back regarding our Newly Renovated Best Western North Bay, I have noted that we did not meet all of your expectations and look forward to your return when the...

A nice home away from home...

Bernie D S, Dundas — Fri, 19 Apr 2013 00:33:40 GMT

TripAdvisor traveler rating: 4 of 5 stars

Great service and customer focus. Excellent restaurant and conference facilities. People who care about you. A nice respite - home away from home. Bit of a distance from other amenities but certainly...

Owner response

A TripAdvisor Member — Mon, 06 May 2013 16:25:04 GMT

TripAdvisor traveler rating: 0 of 5 stars

We are pleased that your experience at our Best Western North Bay was to your expectations. We are always looking at ways to improve our service and overall guest experience. Again thank you for...

Would stay again.

kirklandLake, Kirkland Lake, Canada — Tue, 16 Apr 2013 12:08:19 GMT

TripAdvisor traveler rating: 4 of 5 stars

The hotel room was clean and beds were comfortable. Desk staff was friendly and helpful. The room was a good size with a fridge and microwave. Breakfast was good at the hotel resturant. Would stay...

Owner response

A TripAdvisor Member — Mon, 06 May 2013 16:43:26 GMT

TripAdvisor traveler rating: 0 of 5 stars

We thank you for your comments and feedback regarding our newly renovated property. I will pass on your comments to our staff who care about our guests stay and want to welcome you again to our home...

Front Desk Staff Incompetent

Graham A, Iron Bridge, Canada — Mon, 25 Mar 2013 20:08:17 GMT

TripAdvisor traveler rating: 2 of 5 stars

Got to stay here for three nights on weekend. Checked in through company Visa card. Rooms were clean and comforatable. Cleaning staff very good at what they do. Hockey team also booked on weekend....

Owner response

A TripAdvisor Member — Mon, 06 May 2013 16:54:54 GMT

TripAdvisor traveler rating: 0 of 5 stars

Please accept my deepest appology for the errors that took place on your stay at our Best Western North Bay. The agent was willing to email or fax you the corrections so that you would not be late...

Front Desk Staff Are Awesome

Kirk_and_Jo-Anne, Calgary, Canada — Sat, 23 Mar 2013 13:44:32 GMT

TripAdvisor traveler rating: 5 of 5 stars

If your first impression is the most important the front desk staff at the Best Western make sure you are in for a fabulous time. Checking in and checking out were very fast, friendly and very...

Owner response

A TripAdvisor Member — Mon, 06 May 2013 20:59:36 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you very much for the great feedback and your comments. We truly appriciate all the positive comments and I will share this with my team. Our Farina's is rate in the top 10 with...