TripAdvisor Reviews - Four Seasons Resort Vail Feed

Wonderful

Esprit_2012, Chicago, Illinois — Wed, 24 Apr 2013 18:33:14 GMT

TripAdvisor traveler rating: 5 of 5 stars

Yes, its the Four Seasons so you expect everything to be great the minute you walk in. Yet I discovered that the staff will find a way to exceed your expectations. From our check in (Thank you...

Owner response

A TripAdvisor Member — Fri, 17 May 2013 21:31:32 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for visiting our Resort. I'll make sure to commend the staff members you mention in your review. Our employees are the number one asset, definitely! Glad you enjoyed The Spa as well--a...

Great Anniversary Trip

AnneT328, Denver, Colorado — Sun, 21 Apr 2013 03:32:25 GMT

TripAdvisor traveler rating: 4 of 5 stars

My husband and I spent our anniversary at this hotel, and we really enjoyed our time here. As natives of Colorado, we've spent a lot of time in Vail growing up, but were pleased to see that so much...

Owner response

A TripAdvisor Member — Fri, 17 May 2013 21:27:42 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your recent visit to our Resort--to celebrate your anniversary. Thank you for trying out The Spa, just rated five stars by Forbes Travel Guide. We hope you can return...

Couldn't have asked for a better experience

AmandaG55 — Sat, 13 Apr 2013 21:32:59 GMT

TripAdvisor traveler rating: 5 of 5 stars

Everything from the location to the staff to the room was amazing. Everyone was extremely helpful, we had a package delivered to the hotel and the staff had it ready for us upon our arrival. The room...

Owner response

A TripAdvisor Member — Mon, 15 Apr 2013 18:01:10 GMT

TripAdvisor traveler rating: 0 of 5 stars

Greetings, I am glad you enjoyed our spacious closets, turndown service, guest rooms and staff! Thanks for choosing us and hope you can return soon. Sincerely, Jim Guttau Director of Public...

Top of the line luxury at Vail Colorado

NapervilleSkibum, naperville — Tue, 09 Apr 2013 03:34:37 GMT

TripAdvisor traveler rating: 5 of 5 stars

This is an awesome property right in Vail Village. They have a great pool, hot tubs and spa. Everything is very elegant and high end. By far the best attribute is the service, they cater to every...

Owner response

A TripAdvisor Member — Mon, 15 Apr 2013 17:47:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for your recent visit and review! I am glad to hear you enjoyed our Ski Concierge service--at the base of Vail Mountain. Please come again soon! Jim Guttau Director of Public...

Not up to snuff

gatorgirl80, ft. lauderdale — Mon, 08 Apr 2013 18:14:27 GMT

TripAdvisor traveler rating: 3 of 5 stars

Agree totally with the review by Chris H. Had several similar experiences with a sub par level of service starting with inexperienced desk staff, rooms not ready for checkin, ski concierge snafus with...

Owner response

A TripAdvisor Member — Mon, 15 Apr 2013 17:50:00 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for sharing your invaluable feedback with us. We are sorry to hear that your experience was less than exceptional. We strive to exceed all expectations and pride ourselves on amazing guest...

Quiet, comfortable room with attentive service

mingfatsai, Williston, North Dakota — Mon, 08 Apr 2013 14:55:48 GMT

TripAdvisor traveler rating: 5 of 5 stars

The hotel is farther from the slopes than some and I did not go skiing during my visit. However, it's a short walk from the hotel to just about anywhere in Vail. The interior has a woody, lodge feel,...

Owner response

A TripAdvisor Member — Mon, 15 Apr 2013 17:53:15 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for visiting our Resort. Thank you for your comments on our staff, Nespresso machines and valet! Jim Guttau Director of Public Relations

Best Hotel In Vail

Booms1212, Denver — Sun, 07 Apr 2013 22:45:31 GMT

TripAdvisor traveler rating: 5 of 5 stars

My husband and I have stayed at this resort about 5 or 6 times....and just got back from another great weekend there. We love this place- and don't think there is anywhere better in Vail. We have...

Owner response

A TripAdvisor Member — Mon, 15 Apr 2013 17:59:19 GMT

TripAdvisor traveler rating: 0 of 5 stars

Greetings, thank you for being a loyal and frequent customer; we are glad our Resort can become your "second home." Thank you for mentioning our heated outdoor pool and hot tubs--and the orange juice....

Below our expectations

Chris H, Louisville, Kentucky — Fri, 05 Apr 2013 02:48:45 GMT

TripAdvisor traveler rating: 3 of 5 stars

We have stayed at Four Seasons hotels in many cities - it is far and away our favorite and we go out of our way to stay there, even picking specific travel destinations based on the hotel...

Owner response

A TripAdvisor Member — Wed, 10 Apr 2013 05:58:09 GMT

Family Vacation to Vail

PhoebeOne, Morristown, New Jersey — Thu, 04 Apr 2013 18:40:47 GMT

TripAdvisor traveler rating: 5 of 5 stars

My family just returned from a 4 night stay at the Four Seasons and we could not have been more pleased with our stay. The hotel is beautiful with every vacation amenity that you would need. We were...

Owner response

A TripAdvisor Member — Wed, 10 Apr 2013 05:50:12 GMT

TripAdvisor traveler rating: 0 of 5 stars

Greetings, I am glad to hear your enjoyed the upgrade to the residence suite--perfect for a family to spread out. I am also pleased that you enjoyed our convenient Ski Concierge service, making skiing...

Great Stay

shima R, Anaheim Hills, California — Tue, 02 Apr 2013 16:07:25 GMT

TripAdvisor traveler rating: 5 of 5 stars

We had a lovely vacation in Vail Last year. The rooms were charming. The welcoming package for the kids and heated pool was a hit for the kids. The ski concierge was extremely helpful. The restaurant...

Owner response

A TripAdvisor Member — Wed, 10 Apr 2013 05:40:59 GMT

TripAdvisor traveler rating: 0 of 5 stars

Greetings, thank you for your review. We look forward to welcoming your family back soon! Regards, Jim Guttau Director of Public Relations