TripAdvisor Reviews - Emporio Mazatlan Feed

great location, beds and overall experience

DerekinMexico, La Paz, Mexico — Thu, 13 Jun 2013 21:59:51 GMT

TripAdvisor traveler rating: 4 of 5 stars

I have come to the emporia on multiple occasions...the only thing I have to say is that they have a hot water problem. Taking a shower with a constant water temperature is impossible...if someone...

Owner response

A TripAdvisor Member — Mon, 17 Jun 2013 20:41:22 GMT

TripAdvisor traveler rating: 0 of 5 stars

All the Emporio Staff want to thank you for choosing us for your vacation and we regret the inconvenience you had during your stay with us as. We are working in the water pressure to avoid...

An overall bad experience

Clint K — Fri, 11 Jan 2013 02:57:17 GMT

TripAdvisor traveler rating: 2 of 5 stars

Now I am not one to complain but this hotel is one I would not recommend. It was an overall poor experience. It was our honeymoon and I made contact with Emporio reservations and we were still given...

Great place and location

Zimmn, Minneapolis, Minnesota — Tue, 11 Dec 2012 07:39:42 GMT

TripAdvisor traveler rating: 4 of 5 stars

My hubby and I stayed at this hotel for four days on our first trip to Mexico. The Private beach was the highlight of the trip and their restaurant right on the beach front was really good. The food (...

Owner response

A TripAdvisor Member — Fri, 04 Jan 2013 00:14:08 GMT

TripAdvisor traveler rating: 0 of 5 stars

we want to thank you for all your comments, we are happy to read that you enjoy your stay with us, we are working to be better everyday. we hope to see you again as our guest soon. Best...

Friendly, Clean, Wonderful Hotel

PhoenixBeachfamily, phoenix — Mon, 03 Dec 2012 17:48:21 GMT

TripAdvisor traveler rating: 4 of 5 stars

Hotel Emporio is in the "Golden Zone" which is a great area especially if you aren't driving. The staff was AMAZING! They were very friendly and helpful. It's a beautiful and very clean hotel!...

Owner response

A TripAdvisor Member — Fri, 04 Jan 2013 00:17:51 GMT

TripAdvisor traveler rating: 0 of 5 stars

All the staff want to thank you for your time and your comments, we are happy to hear your really enjoy your vacations with us and we hope to see again soon. Regards,

Our first trip to Mazatlan

TJ H, Knoxville, Tennessee — Sat, 01 Dec 2012 23:57:02 GMT

TripAdvisor traveler rating: 5 of 5 stars

This was our first trip to Mazatlan, and hopefully not our last. Our room was very comfortable, and the staff was wonderful...especially Jesus. He went out of his way to be helpful to us. If we had...

Owner response

A TripAdvisor Member — Fri, 04 Jan 2013 00:23:05 GMT

TripAdvisor traveler rating: 0 of 5 stars

i want to thank you to take a time to share your experience wiht us, we are sure jesus will be happy to know you had a really great time in your stay wiht us. thank you again and we would like...

Good stay

Veronica424242, Long Beach, California — Sat, 24 Nov 2012 07:36:03 GMT

TripAdvisor traveler rating: 4 of 5 stars

We had a good stay ,all the employees were very helpful and polite,the only part I was not so happy with was the bartenders to slow and not to helpful.Other than that every thing was clean and very...

Owner response

A TripAdvisor Member — Fri, 04 Jan 2013 00:25:34 GMT

TripAdvisor traveler rating: 0 of 5 stars

thanks for your comments we are happy to know you enjoy your stay with us, we hope to see you again soon, regards,

It looked good in the pictures

befan10, Knoxville, Tennessee — Sat, 10 Nov 2012 23:07:54 GMT

TripAdvisor traveler rating: 3 of 5 stars

Nice staff and big rooms are about all this place has going for it. However, the location is pretty good and it does have an elevator. We arrived on Sunday 11-4 12. which is a slow time of the year....

Owner response

A TripAdvisor Member — Fri, 04 Jan 2013 00:40:05 GMT

TripAdvisor traveler rating: 0 of 5 stars

we appreciate your taking the time to share your comments with us, we regret all inconveniences during your stay and we want to tell you we have taken appropriate action in each of the points that you...

Very OK for a long stay

LoliYin — Fri, 06 Apr 2012 16:38:54 GMT

TripAdvisor traveler rating: 4 of 5 stars

Good Food in restaurant, buffet is excellent; there's live music on weekends & during vacation seasons; very good location, it has access to the beach ann is near mallecon; sometimes service a little...

Owner response

A TripAdvisor Member — Thu, 12 Apr 2012 16:20:57 GMT

TripAdvisor traveler rating: 0 of 5 stars

We appreciate all your comments. All the staff of Emporio want to thank you for your time we are working averyday to be better and can offer you the best service, we hope to see you again as our...

Fantastic Staff and Great Location!!!

aliceb5, Edmonton, Alberta — Wed, 01 Feb 2012 01:09:43 GMT

TripAdvisor traveler rating: 5 of 5 stars

We stayed at the Emporio from January 23 - 28, 2012. Our room was on the main floor overlooking the pool and the ocean. It was huge, clean bathroom, and a lovely little kitchenette area. Wi-fi...

Owner response

A TripAdvisor Member — Thu, 15 Mar 2012 00:34:34 GMT

TripAdvisor traveler rating: 0 of 5 stars

we appreciate all your comments and we are very happy to know you enjoy your time with us, we hope to see you again soon, Best regards,

This hotel was a nice place to sleep

MrsMac4, Reno Nevada — Sat, 21 Jan 2012 19:02:28 GMT

TripAdvisor traveler rating: 3 of 5 stars

This place was clean, and comfy. It's in a great central area of twon where you don't have to walk far to visit some of the coolest places. The beach was perfect and never too crowded. My biggest...

Owner response

A TripAdvisor Member — Fri, 16 Mar 2012 17:26:08 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you very much for your comments about Emporio. we apologize for the inconveniences during your stay wiht us..and let me tell you we have now a renovated Hotel where you can enjoy with your...