TripAdvisor Reviews - Krystal Ixtapa Feed

Like the Krystal

Cindy L, Colorado Springs, Colorado — Thu, 28 Mar 2013 16:30:37 GMT

TripAdvisor traveler rating: 4 of 5 stars

We stayed at the Krystal earlier this month and it is our 6th time staying there. They ahve rennovated most of the rooms and they are nice. If you get an old one, they are not so nice, but this...

Owner response

A TripAdvisor Member — Tue, 02 Apr 2013 23:22:35 GMT

TripAdvisor traveler rating: 0 of 5 stars

Hello !! Thanks for let us know your comments about the service, we´re glad to hear that you spent a good vacations here, we like to pamper you so we´re going to be waiting for you the next...

Not disappointed

Pam P, Winona, Minnesota — Thu, 28 Mar 2013 01:42:00 GMT

TripAdvisor traveler rating: 3 of 5 stars

7th time in Ixtapa and not disappointed with the Krystal. It was just what my daughters and I wanted for R&R. Excellent service pool side(Jesus) as well as for meals. Bogarts (which we went to twice)...

Owner response

A TripAdvisor Member — Tue, 02 Apr 2013 23:07:41 GMT

TripAdvisor traveler rating: 0 of 5 stars

Hello! Thanks for let us know your comments, we are sorry for the issue you had, but happy because we knew how to handle it, hope to see you the next vacation.. have a good day!! Best Regards

Better then I thought!

ann m m, Minneapolis, Minnesota — Wed, 27 Mar 2013 22:02:11 GMT

TripAdvisor traveler rating: 3 of 5 stars

Me and my husband spent 4 nights at the Krystal in Ixtapa. My third time back to Ixtapa. We did not want to do an All Inclusive since we knew there were so many fun places to eat and so easy to get...

Owner response

A TripAdvisor Member — Tue, 02 Apr 2013 23:01:28 GMT

TripAdvisor traveler rating: 0 of 5 stars

Hello! Glad to hear you spent a good vacation here in Krystal Ixtapa hotel, you are who makes us to do such a good job, we are here just for you, to attend you, let us pamper you... thanks for your...

Peaceful beyond belief

ThirstyGuy, Mesa — Mon, 25 Mar 2013 22:22:40 GMT

TripAdvisor traveler rating: 4 of 5 stars

Booked the all-inclusive plan through Orbitz. It was very warm (almost 90F) and humid beyond belief BUT the room a/c worked just fine, day and night. The location could not have been better,...

Owner response

A TripAdvisor Member — Tue, 02 Apr 2013 22:57:36 GMT

TripAdvisor traveler rating: 0 of 5 stars

Hello... Thank you for let us know your comments about the service, we are glad to hear that you spent a good time, let us pamper you the next vacation... we are going to be wating for you guys!!...

Choose a different hotel

cinray, Albertville, Minnesota — Mon, 25 Mar 2013 17:15:53 GMT

TripAdvisor traveler rating: 1 of 5 stars

We stayed at this hotel from 03/03/13 to 03/10/13. We had booked a Deluxe Ocean View room and AI thru funjet. We were in room #611. We did not have a coffee/tea maker, iron, ironing board or alarm...

Owner response

A TripAdvisor Member — Tue, 02 Apr 2013 22:53:49 GMT

TripAdvisor traveler rating: 0 of 5 stars

Hello.. Thank you for you comments, we really sorry you didn't have a good vacation, we apologize for the inconvenience during your stay here... wish you a good day.. Regards.

Renovations Needed!

Tinker349, New Jersey — Tue, 19 Mar 2013 18:47:04 GMT

TripAdvisor traveler rating: 2 of 5 stars

We have just returned from our annual Ixtapa vacation. This year we decided to stay at the Krystal because we were given the option of not going all inclusive. A few things that should be known...

To sleep bit. not to be amazed

celta r, Mexico City, Mexico — Sat, 16 Mar 2013 14:40:06 GMT

TripAdvisor traveler rating: 3 of 5 stars

This is not a new hotel, it was built in 1980 and is in need of renovation. I've stayed in one of the junior suites, which will cost you about $70 USD mora than the standard room but will give you the...

Owner response

A TripAdvisor Member — Wed, 20 Mar 2013 22:46:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

Hello!! Thank you for let us know your comments about the service, we really appreciate the time you took to do it, we're glad that you spent a good time here... hope to see you the next...

Good and bad

KMML, Cavalier, North Dakota — Thu, 14 Mar 2013 18:28:39 GMT

TripAdvisor traveler rating: 3 of 5 stars

Hotel is nice. View from room was awesome. Food was not the best. We always go all inclusive and this was the first time ever that we've had to pay for a bottle of water!! When we were there in...

Owner response

A TripAdvisor Member — Wed, 20 Mar 2013 22:39:00 GMT

TripAdvisor traveler rating: 0 of 5 stars

Hello!! Thank you for your comments, we are glad to hear that you had a good vacation with us, that´s why we are here, let us pamper you, we´re working on your suggestions about the food, we hope...

Do Not Stay Here

Susie H, Prairie du Sac, Wisconsin — Mon, 04 Mar 2013 21:09:35 GMT

TripAdvisor traveler rating: 1 of 5 stars

We booked our vacation through Funjet. The Krystal was advertised as being all-inclusive. It is not. There were extra charges everywhere. The snack bar by the pool offered hamburgers that looked...

Owner response

A TripAdvisor Member — Wed, 20 Mar 2013 22:31:39 GMT

TripAdvisor traveler rating: 0 of 5 stars

Hi everyone!! Thanks for let us know your comments, we are really sorry to hear that your vacation wasn't as good as you were expecting them, we do our best to to get guest satisfied, sorry that we...

Good place to sojourn in Ixtapa

mhada, Gig Harbor, WA. — Fri, 01 Mar 2013 04:22:53 GMT

TripAdvisor traveler rating: 4 of 5 stars

My third trip to Ixtapa, and my former hotel has gone all-inclusive, so preferring to take most meals in town, I tried the Krystal. It suited me just fine. Ixtapa is, still, a less glitzy, more...

Owner response

A TripAdvisor Member — Sun, 03 Mar 2013 23:41:30 GMT

TripAdvisor traveler rating: 0 of 5 stars

Hello! Thanks for your good comments... we're glad to hear that you spent a good time here.. you know that we still here because of you... hope to see you the next vacations... next...