TripAdvisor Reviews - Holiday Inn Express Hotel & Suites Kansas City Sports Complex Feed

Better than expected

clubfoot57, Rogers, Arkansas — Mon, 13 May 2013 16:45:31 GMT

TripAdvisor traveler rating: 5 of 5 stars

The front desk staff couldn't have been friendlier. They even upgraded us to a suite and we didn't ask. The room was clean and spacious and we slept well. The hot items on the breakfast bar are a...

Very Helpful

agnessjmclean, plainfield nj — Wed, 08 May 2013 12:11:11 GMT

TripAdvisor traveler rating: 3 of 5 stars

I stayed at the Holiday Inn in March. I thought the front desk went out of their way to help me w a problem I had. I thought the coffee was lousy and the dining room staff very pleasant and...

Nice Motel!

powderburn2, Oklahoma — Tue, 07 May 2013 23:09:16 GMT

TripAdvisor traveler rating: 5 of 5 stars

Everyone there was very helpful and friendly. The room was nice and clean. Parking was kind of limited as they were having a convention of some sort. The Shuttle to the baseball game was a big plus....

Great place

savurfur, West Plains, Missouri — Tue, 07 May 2013 21:53:23 GMT

TripAdvisor traveler rating: 5 of 5 stars

Great place but breakfast was awful! If you go to McDonald's for breakfast your better off. I did like the rooms and it is clean. The eggs are powder just add water.. sausage ewwww.. as long as you...

Stay away!

emf2004, Derby, Kansas — Mon, 29 Apr 2013 16:11:32 GMT

TripAdvisor traveler rating: 1 of 5 stars

Stay totally away from that place. First, it is not in a very nice part of town which is ok. This is my story. I went for a wedding in KC and this place was a few minutes away from the wedding...

Their customer service stinks to high heaven

okiejohn, Jenks, OK — Wed, 10 Apr 2013 12:54:50 GMT

TripAdvisor traveler rating: 1 of 5 stars

My son and his fiance started working with the manager at this hotel in early February and booked a block of rooms for guests at their wedding in late April. They were also told they could have use...

Owner response

A TripAdvisor Member — Fri, 03 May 2013 08:20:01 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear okiejohn, Thank you for taking the time to express your thoughts and concerns. We are pleased to know that your party were assisted in finding an alternative accommodations. Please accept our...

Great staff.

dcb95sol, St. Louis — Mon, 08 Apr 2013 16:54:23 GMT

TripAdvisor traveler rating: 3 of 5 stars

The staff at this hotel were super nice. The lady at check in was super cheerful and very helpful. The cleaning staff were very friendly. The free breakfast is just ok. The eggs were really watery...

Owner response

A TripAdvisor Member — Thu, 25 Apr 2013 08:20:39 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear dcb95sol, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding...

Class Reunion Stay

J W, Wichita, Kansas — Mon, 25 Feb 2013 23:34:28 GMT

TripAdvisor traveler rating: 4 of 5 stars

Friendly helpful staff. Issue with Priority Club at check in. Front desk clerk helped resolve issue. Nice clean room, bath and common areas. Ice machine on our floor and hot tub not working. Upon...

Owner response

A TripAdvisor Member — Wed, 27 Feb 2013 18:54:04 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for choosing our Holiday Inn Express. I am glad that we were able to overcome the Priority Club challenge, we certainly value our members. We hope that you enjoyed your class reunion and...

Best value, clean rooms, fantastic hotel!

wcy4221, College Park, Georgia — Sun, 17 Feb 2013 19:47:17 GMT

TripAdvisor traveler rating: 5 of 5 stars

I was pleasantly surprised at the 30 sec friendly check-in. The room was clean, smelled fresh, and the bed was firm, but comfortable. Breakfast was very adequate and free! Will stay again if in the...

Owner response

A TripAdvisor Member — Tue, 19 Feb 2013 22:42:06 GMT

TripAdvisor traveler rating: 0 of 5 stars

Thank you for choosing our Holiday Inn Express. It is our pleasure to assist you and we certainly look forward to seeing you during your next Kansas City visit!

Very pleased!

Erichfeist, Indianapolis, Indiana — Wed, 26 Dec 2012 04:26:45 GMT

TripAdvisor traveler rating: 4 of 5 stars

We stayed last weekend for the Colts/Chiefs game. Even wearing our blue and white, we received a warm welcome. Minus a lack of hot water in the showers of both rooms, the rooms were great, the staff...

Owner response

A TripAdvisor Member — Thu, 27 Dec 2012 17:50:08 GMT

TripAdvisor traveler rating: 0 of 5 stars

We are so glad that you enjoyed your time in Kansas City and at out hotel. Come back again and wear your Blue and White anytime!!