TripAdvisor Reviews - Country Inn & Suites By Carlson, Richmond West at I-64 Feed

New Lobby - Great Deal - Convenient Location

je s, Durham, North Carolina — Tue, 21 May 2013 20:13:36 GMT

TripAdvisor traveler rating: 4 of 5 stars

This site is conveniently located to major roads and a short drive to downtown. We will definitely select this location again. Rooms were large and well furnished. Breakfast was ample for a variety...

Chelsey

Bunnyware — Mon, 20 May 2013 19:47:12 GMT

TripAdvisor traveler rating: 5 of 5 stars

Chelsey was incredible! Knowledgable about local events and helping with my bill. I enjoyed the cookies, the refrig and microwave and the breakfast! Belgium waffles! Seriously! Will definitely...

Weekend Getaway

bohmerdg, wgbohmer@aol.com — Wed, 15 May 2013 18:30:03 GMT

TripAdvisor traveler rating: 5 of 5 stars

Nice Hotel tucked away from the main road. They had a great breakfast for the money and different hot items every day. There were also Belgian Waffles. The rooms were decent with a small...

Owner response

A TripAdvisor Member — Mon, 20 May 2013 16:03:08 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear bohmerdg, Thank you for telling us about your stay. We appreciate all of your comments and concerns. Thank you for telling us your concerns about the housekeeping in your room. We will...

Front Desk Rocks!

gail b, Bridgeport, Connecticut — Sat, 04 May 2013 12:17:05 GMT

TripAdvisor traveler rating: 5 of 5 stars

My sister and I stayed at the hotel in April. The front desk was staffed by the friendliest, most efficient, accommodating people! We changed our room when we got there--Dominique was very helpful. ...

Owner response

A TripAdvisor Member — Mon, 06 May 2013 16:32:20 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear gail b, Thank you for telling us about your stay with us. We appreciate all of your feedback. We really appreciate your comments. We will pass these comments on to our staff. They always...

Your "Country" rarely dissapoints

cruzaddicts, Antwerp, Belgium — Fri, 26 Apr 2013 23:09:06 GMT

TripAdvisor traveler rating: 5 of 5 stars

This property has the usual looks and homey atmosphere as expected from Country Inn. Rooms are excellent value and the complimentary breakfast makes a good jump start for your day. I recommend this...

Owner response

A TripAdvisor Member — Sun, 28 Apr 2013 15:40:19 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear cruzaddicts, Thank you so much for your review. We appreciate all of your comments. We will pass them on to our staff. They always appreciate hearing feedback about their service. Thank...

Noisy Inside and Out

BuddyRoanoke, Roanoke, VA — Thu, 25 Apr 2013 02:40:00 GMT

TripAdvisor traveler rating: 1 of 5 stars

The hotel was basic and clean, but the noise was awful. Outside, there seemed to be a lot of motorcycles nearby and a restaurant across the street blaring music all night. I had to blare the TV in...

Owner response

A TripAdvisor Member — Sun, 28 Apr 2013 15:27:48 GMT

TripAdvisor traveler rating: 0 of 5 stars

At the Country Inn & Suites Richmond, we take guest feedback very seriously. We are looking into this matter. We value all guest feedback. It allow us to make changes to the hotel to make it better...

Country Inn and Suites average, accomodations small for 5

lfrias, Natick, MA — Mon, 22 Apr 2013 14:01:57 GMT

TripAdvisor traveler rating: 3 of 5 stars

Just returned from our road trip from Hilton Head Island to Boston. We booked this hotel on "hotels.com". (big mistake) When booking, we specified that the room needed to accommodate 5 adults....

Owner response

A TripAdvisor Member — Sun, 28 Apr 2013 15:36:56 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Guest, Thank you for your feedback. We strive as a hotel to provide a clean,safe, and comfortable place to stay. We are sorry that you were not satisfied. We will pass this information on...

Good Value and a Good Night's Sleep

TheSimpleTraveler, Easton, Pennsylvania — Mon, 22 Apr 2013 03:02:13 GMT

TripAdvisor traveler rating: 5 of 5 stars

My wife and I stayed at the Country Inn & Suites in Richmond during the nights of April 4th and 5th, 2013. There was ample parking in their well lit parking lot. The staff was friendly, check-in was...

Owner response

A TripAdvisor Member — Sun, 28 Apr 2013 15:32:38 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear TheSimpleTraveler, Thank you for telling us about your visit. We appreciate your feedback.. Thank you for telling us your concerns about the breakfast service. We are always looking for...

Very nice stay

mlrosado, Hamilton, Ohio — Mon, 08 Apr 2013 11:44:52 GMT

TripAdvisor traveler rating: 5 of 5 stars

This hotel is very nice and the staff is helpful. The rooms are nicely decorated and comfortable. The pool and the workout rooms are nice. The complimentary breakfast each morning was a treat. It...

Owner response

A TripAdvisor Member — Mon, 15 Apr 2013 16:59:44 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear mlrosado, Thank you for telling us about your stay with us. We appreciate all of your feedback. We will pass all of your feedback on to our staff. They always enjoy hearing about their...

Ugh...gross!

MrsMth, Summit, New Jersey — Sun, 07 Apr 2013 13:17:30 GMT

TripAdvisor traveler rating: 2 of 5 stars

This hotel let us down in so many ways. We just stayed last night and checked in very late. The front desk person was dirty & disheveled and while he was nice enough His appearance was off...

Owner response

A TripAdvisor Member — Tue, 09 Apr 2013 03:08:41 GMT

TripAdvisor traveler rating: 0 of 5 stars

At the Country Inn & Suites, we strive to provide all of our guests with a clean, safe, and comfortable place to stay. At the present time we have reached out to this guest. We do value all guest...