TripAdvisor Reviews - TownePlace Suites Shreveport/Bossier City Feed

Clean, current, comfortable.

Dadbo95, Santa Barbara, California — Mon, 17 Jun 2013 18:48:43 GMT

TripAdvisor traveler rating: 4 of 5 stars

On a quiet 'No outlet' street, right off the hwy. A compact suite with a nice little kitchenette. Clean rooms and common area. It isn't an expansive area but space is well used. Staff was helpful and...

Saved our vacation

jokeefe, New York — Mon, 10 Jun 2013 15:47:28 GMT

TripAdvisor traveler rating: 5 of 5 stars

My husband and I recently took a 2 week roadtrip that started in Shreveport (we were going to the Chimp Sanctuary). We stayed at this Marriott and before heading out for dinner I took an envelope of...

Owner response

A TripAdvisor Member — Tue, 11 Jun 2013 16:29:11 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear JoKeefe, Thank you for the review and the time you spent with us! I am glad to hear the team was honest and accommodating! This reflects the true values we strive for on a daily basis in...

Great staff

Glenn S, Columbus, Ohio — Wed, 29 May 2013 16:55:40 GMT

TripAdvisor traveler rating: 5 of 5 stars

The front desk staff of this hotel is excellent. Friendly and helpful in every way possible. Good breakfast selection with great service. The provide a relaxing atmosphere with a touch of Southern...

Owner response

A TripAdvisor Member — Tue, 11 Jun 2013 16:26:49 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Glenn S., Thank you so much for the kind words! We are extremely glad we were able to host you and look forward to the next time you are in Bossier City Have a great day! Barnabas...

Feels like my "second home"

Cathy C, Lockesburg, AR — Fri, 10 May 2013 01:29:53 GMT

TripAdvisor traveler rating: 4 of 5 stars

This is the best hotel staff that I've ever had contact with. I have stayed here many times, but there have been several months between stays. It does not seem to matter as the staff always greet me...

Owner response

A TripAdvisor Member — Sun, 12 May 2013 19:07:38 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Cathy C., Thank you so much for your kind words! We are so excited that we are able to envelope you in the culture we strive towards here at the TownePlace Suites! If we can ever assist you in...

Best Crew Ever !!! Great Service !!!

wildbillwww, Dallas, Texas — Tue, 09 Apr 2013 03:26:34 GMT

TripAdvisor traveler rating: 5 of 5 stars

The front desk was excellent. They seemed to know my every need and served it. Free newspapers, snacks, etc. Hard bed, great TV, great breakfast, good continuous service from the front desk. I'll be...

Owner response

A TripAdvisor Member — Wed, 10 Apr 2013 16:58:42 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Wildbillwww, Thank you so much for the response! We are so glad we were able to serve you during your stay and look forward to your upcoming stay! Please take time and say hello when you have...

Most accomodating staff and comfortable stay

Mark H, Baton Rouge, Louisiana, United States — Mon, 25 Feb 2013 18:08:11 GMT

TripAdvisor traveler rating: 5 of 5 stars

While this is an extended stay facility, I was only there for one night. I arrived a bit early as I was making a presentation the next day and wanted a chance to finish preparing. While the room was...

Owner response

A TripAdvisor Member — Wed, 27 Feb 2013 16:20:56 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Mark H., "Service always makes the difference." You hit on a key point in which we strive for on a daily basis! Thank you so much for your comments. Tina did an especially great job and I am...

Marriott quality all the way!

HiRiseTwo — Sun, 24 Feb 2013 17:19:39 GMT

TripAdvisor traveler rating: 5 of 5 stars

We are Marriott Hotel reward members. This was Our first stay at a Towneplace Suites property. Very comfortable, clean, quiet room. Free in room wifi was a plus! Complete Free breakfast selection an...

Owner response

A TripAdvisor Member — Wed, 27 Feb 2013 16:12:19 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear HiRiseTwo, Thank you for being valued Marriott Rewards members as we appreciated your continued business! It is great to hear your impression as a first time guest to TownePlace Suites and...

Friendly and Helpful Staff, clean rooms

sjensen81, Dallas, Texas — Fri, 25 Jan 2013 07:14:57 GMT

TripAdvisor traveler rating: 5 of 5 stars

Had a nice weekend stay, short drive to casinos and boardwalk. I saw a previous review commenting on the waffles. Another couple staying here also commented on the same thing...then I pointed out...

Owner response

A TripAdvisor Member — Tue, 29 Jan 2013 03:24:42 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear SJensen81, I wanted to personally thank you from myself and for the team. I am happy to see you were happy with the location of the hotel and were pleased with the wonderful waffles at our...

Quiet, comfortable, friendly people

PhDNana, Shawnee, Oklahoma — Thu, 10 Jan 2013 23:23:07 GMT

TripAdvisor traveler rating: 5 of 5 stars

Another quiet, comfortable stay with very friendly people. Suggestion for management/maintenance--there should be an exhaust fan in the bathroom. A hot shower steams up the mirrors!!! Tub was not...

Owner response

A TripAdvisor Member — Sun, 13 Jan 2013 01:32:27 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear PhDNana, Thank you once again for taking the time to share your thoughts on your most recent stay. I will certainly investigate what we can do in regards to the bathroom condition. I know...

So Dissapointed in the Marriot hotel!

Cristina M, Star — Tue, 25 Dec 2012 03:25:17 GMT

TripAdvisor traveler rating: 3 of 5 stars

This was our first time to stay at a Townplace Suites. We usually stay at Hilton, Courtyard, or the Residence Inns. However, we decided to give this place a try. We were just passing through and...

Owner response

A TripAdvisor Member — Mon, 31 Dec 2012 07:07:56 GMT

TripAdvisor traveler rating: 0 of 5 stars

Dear Cristina M., I wanted to thank you for your response and taking the time to give your feedback. It allows me and my team to make all necessary corrections. I am extremely sorry the...